Larson's Hyundai
Tacoma, WA
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2017 Sonata Purchase My experience here was positive even though it took some time to complete the sales process and paperwork . The staff was friendly and helpful throug My experience here was positive even though it took some time to complete the sales process and paperwork . The staff was friendly and helpful throughout the process. Unusual requests such as for energy drink and cigarettes were met too. They could use more comfortable chairs on the sales floor. I would recommend people coming here for a new and/or used vehicle purchase. More
Survey Salesperson was great. Environment great, great people in general. Finance was iffy, felt like I was being ripped off. Wish I could've had a better in Salesperson was great. Environment great, great people in general. Finance was iffy, felt like I was being ripped off. Wish I could've had a better insight on the financing part. More
Excellence All staff were nice, friendly and greeting me right when I walked in the door, help and give me a best option to finance my new car. I really apprecia All staff were nice, friendly and greeting me right when I walked in the door, help and give me a best option to finance my new car. I really appreciate Leon help me out and explain how everthing works More
Horrible manager and a joke!! Do Not get your car fix here unless you want to get ripped off. One problem lead to another. Rude service especially their management. Didn't even wan Do Not get your car fix here unless you want to get ripped off. One problem lead to another. Rude service especially their management. Didn't even want to work with you. He told me to take my business elsewhere.. More
Great staff and good deal! Juan and Rory was great. They are patient and will find the right car for the right price. Rory is pretty straight forward. I love their energy and en Juan and Rory was great. They are patient and will find the right car for the right price. Rory is pretty straight forward. I love their energy and enthusiasm. Everything was completed in a timely manner. More
blind sided seekier, un professorial, promise dont deliver never again will not recamend , given wrong keys, tank only half full, went was suppose to be prequ seekier, un professorial, promise dont deliver never again will not recamend , given wrong keys, tank only half full, went was suppose to be prequafied took 5 hrs, worst day ever More
Fun Buying Experience. Amanda found the exact car that we were looking for. She made sure that we got the lowest price possible. Alexandra provided a thorough test drive a Amanda found the exact car that we were looking for. She made sure that we got the lowest price possible. Alexandra provided a thorough test drive and was very knowledgeable about the vehicle. Her friendly and humorous demeanor made the experience fun! More
2017 Hyundai Excellent customer service. Everyone that helped me was wonderful. From greeting at door to driving away. But buying a car does take time, so be prepa Excellent customer service. Everyone that helped me was wonderful. From greeting at door to driving away. But buying a car does take time, so be prepared to spend some time, definitely worth it!!!! More
Worst Experience Ever I have never had a worse buying experience at a car dealership and I have purchased over 14 vehicles during my lifetime. I knew the exact car I wante I have never had a worse buying experience at a car dealership and I have purchased over 14 vehicles during my lifetime. I knew the exact car I wanted, had printed out the listing from your website showing the msrp and the incentives offered, as well as the window sticker. I called ahead to make sure that the car was still available and arrived within 30 minutes. What should have been a slam dunk sale as there was no trade-in to haggle over, turned in to a 4 hour ordeal. They cheated me out of a $1000 incentive for being an Uber driver because they didn't know how to do it, said they didn't have a form. They cheated me into financing $399 for a pulse system that was not listed on the window sticker, nor asked for by me. They claimed it was required by Washington law which I find to be untrue or else all the cars at Korum Hyundai would have them as well. I told my salesperson that I wanted zero down for 72 months and he came back with $1k, $2k and $3k down and some unknown, high interest rate. So instead of doing as I asked they decided to waste my time playing their games. I felt like I was being lied to every step of the way and will only return to pick up my plates. And by the time I got the car I was done and didn't need or wanted them to show me anything in the car. I just wanted to get the heck out of there. More
Financing ruined the experience. Overall was a good experience. Took a lot longer than expected. The finance guy as was really slow and kept wanting to add more money. Was forced to Overall was a good experience. Took a lot longer than expected. The finance guy as was really slow and kept wanting to add more money. Was forced to buy a pulse system I didn't want and was forced to pay $400 for it when other dealerships only charge $200. More