Larson Toyota of Tacoma
Tacoma, WA
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Just purchased my 3rd vehicle from Toyota of Tacoma! They’re hands down the best dealership in our area to work with. They’ve always been super responsive, courteous and fair. From the service depart They’re hands down the best dealership in our area to work with. They’ve always been super responsive, courteous and fair. From the service department to financing to sales. I continue to have exceptional service which keeps bringing me back. Sales manager Bob and sales rep Tess were amazing during my recent transaction. I purchased a used vehicle for my soon to be 16 year olds first car. They made the purchasing experience seamless and I walked away feeling like they took my needs into strong consideration and ultimately a happy, Life long customer. Keep up the great work! More
I responded to an email form them and never got a response. I'm an out of state buyer so maybe that influenced their decision not to respond. Hard to tell when they don't reply. response. I'm an out of state buyer so maybe that influenced their decision not to respond. Hard to tell when they don't reply. More
I had a complete service and an early 90,000 mile checkup but wound with 6 blown coils and an additional $2,300 in costs. Seems very greedy! J and S but wound with 6 blown coils and an additional $2,300 in costs. Seems very greedy! J and S More
Just traded my 2021 trd pro tacoma for a 2022 trd sport. Larson gave me a ton for my trade and a great price on my new truck. Tony Petrina took care of me again. Tony has earned my business for life and I w Larson gave me a ton for my trade and a great price on my new truck. Tony Petrina took care of me again. Tony has earned my business for life and I won't go anywhere else. Joe Geraci also helped make this transaction really easy. Go here and get treated the way vehicle buying should be 10 stars all day long. Thanks guys!! More
Do not buy here. Website says 1.9% for 48 months on Vehicles to qualified buyers . 813 Fico did not qualify they wanted 6% interest on my loan . I told them to keep Website says 1.9% for 48 months on Vehicles to qualified buyers . 813 Fico did not qualify they wanted 6% interest on my loan . I told them to keep my $500 deposit . After some Internet searching I found the same vehicle at a different Toyota dealer I had to drive over 100 miles but I got the deal that I was supposed to get at the start. 1.9 at 48 months . 5star Toyota in Aberdeen wasu More
We were anticpating on reserving a vehicle for myself, a 4runner, but instead we met Andrew Chung. The first impression me and my husband Chris got from him was, that he was a straight shooter like myself, 4runner, but instead we met Andrew Chung. The first impression me and my husband Chris got from him was, that he was a straight shooter like myself, I am pretty much to the point. Andrew understood this and did everything to ensure that were able to secure a vehicle on the lot to take home that very same day, our son loves it. We met Sarah, and she was awesome, I don't won't to get into the paper work fiasco, because we all know it takes forever (hours even), but in the end, we got our new 2022 Trail Edition 4Runner. I received a call few days later to get the adds on we had purchased. The whole experience was great, we are very happy with our new vehicle, I would definitely recommend anyone to Andrew Chung and his team at Toyota of Tacoma. The team was professional, attentative and funny, we like a good sense of humor. We are excited for our new adventures in our new 4runner. Thank you Andrew!! Titus Family More
So I'm a first time buyer at 20 years old. Mike, my sales person seemed very genuine, he answered hundreds of questions and reminded me of my brother who works in sales. It really seemed like Mike, my sales person seemed very genuine, he answered hundreds of questions and reminded me of my brother who works in sales. It really seemed like he had my best interest in mind but I ultimately ended up spending way more then I wanted to and only test drove a single car and he managed to make me buy it same day, so yeah, he was good at his job (I'm just not sure if that was a good or a bad thing) Now the real problem was with trevor, the finance guy. First off he was very professional and tried his best to reassure me of my purchase. But he did sell me an expensive warranty and gap insurance policy for around $5000 (which I'm hopefully going to get refunded now that I know I made a mistake and it's only been 2 says) he also would repeat exact numbers to me if I rounded. I was on my phone with my parents when I told them that I was going to have a 5.5% interest rate and he instantly corrected me and said 5.49%. he guided me through the processes smoothly but he did it forcefully, he didn't like when I stopped to ask questions about things that did not pertain to the current paper that I was signing. More
This dealerships is out to make money anyway they can. You get a quote online and then show up to completed the deal and they forgot about the $4 to $10k extras they plan to add when the car arrives. When You get a quote online and then show up to completed the deal and they forgot about the $4 to $10k extras they plan to add when the car arrives. When you tell them that this is not what you want they act like your robbing them or something. I bought a car from them 3 years ago and had a great experience but now I would never recommend them. The managers, especially the GM, Mike Santander, has no power to make any decisions. He kept saying it was the owner who was making them make up the cars and they had to do what he says. We I asked to get the owner's info, they all laugh and said they can't even get a hold of him. Bottom Line - avoid them at all cost. They represent the worse of shady dealers. More

