Larson Toyota of Tacoma
Tacoma, WA
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Last year we bought a new Toyota Highlander. We were so pleased with the purchase and a low keyed atmosphere that we just bought a 2011 Toyota Tacoma. The sales person, David Butler took such great care of pleased with the purchase and a low keyed atmosphere that we just bought a 2011 Toyota Tacoma. The sales person, David Butler took such great care of us and was one of the best people we have ever worked with!!! He not only explained everything we needed to know about the vehicle, but again assisted today to obtain some after market items for the truck. He really goes to bat for the customer!!!! We also have been dealing with the service department for the past year in regards to our Highlander. Anita Marguriet has helped us in service and has done a great job. It's very rare that a sales and service dept. are both great. Larson Toyota is amazing in both departments!!!! We will definitely be back to Larson's when needing another car and recommend the dealer to our friends. More
A very low pressure sales experience. It was nice to know that I could test drive (and ultimately take home for an extended run) of the vehicle I eventually ended up purchasing, without needing to commi know that I could test drive (and ultimately take home for an extended run) of the vehicle I eventually ended up purchasing, without needing to commit to anything. Brian Ebbs answered all my questions and let me figure out if I liked the car. This is the third new vehicle that I have purchased through this dealership, so the experiences must be positive. I know that I can return to this dealership with questions or concerns. More
We went in to purchase a used high end Avalon using USAA auto buy. Austin was very helpful & friendly on our test drive answering all of our questions. There had been some confusion over the internet price auto buy. Austin was very helpful & friendly on our test drive answering all of our questions. There had been some confusion over the internet price being less & when this was brought to their attention they were more than gracious in resolving the discrepancy giving us the best deal possible. We will be picking up our auto on the weekend & grateful that they took the time to sit down and communicate in an honorable way about the price we'd found. Thank you Tacoma Toyota for your follow thru. More
Sam and Tyler were very helpful. Thank you so much ! I and my husband will recommend Larson Tacoma to others. And this is our 3rd Toyota at this store. and my husband will recommend Larson Tacoma to others. And this is our 3rd Toyota at this store. More
Great experience! Dave was very helpful, answered all the questions we had and went to great lengths to ensure we were happy with our decision. We felt completely at ease, no pressure at any point, less the questions we had and went to great lengths to ensure we were happy with our decision. We felt completely at ease, no pressure at any point, less like dealing with a "salesman" more like being helped by a friend. We highly recommend Toyota of Tacoma and David to anyone considering a new vehicle. More
My experience was amazing i would for sure tell my friends and family about this dealership. They helped me through everything, answerd all my questions! The sales rep's were amazing! Thank you for th friends and family about this dealership. They helped me through everything, answerd all my questions! The sales rep's were amazing! Thank you for the awsome experience!! More
The overall experience was lengthy but steady as the buying process was completed. During that time my wife and I were treated well and our questions were answered. We had to be handed off to another sa buying process was completed. During that time my wife and I were treated well and our questions were answered. We had to be handed off to another salesperson but I appreciated Andrew's follow up after the handoff and the final sale. Overall it was a typical car buying event for us us with a dealership staff that showed it worked hard to keep the buying experience positive. I am pleased so far with the purchase and thank you for your help. G Lopez More
Joe is great! My wife and I came in to just look and Joe not only gave us all the information we needed he was not pushy and he was easy going! A true asset to a company! Even though we did not buy that day not only gave us all the information we needed he was not pushy and he was easy going! A true asset to a company! Even though we did not buy that day he even gave us a free car wash! The other dealerships we visited that day were just trying to get into our pockets! The next day we went back to Larson, not only did Joe remember our names he even asked about our kids! We must of chatted for about 10 to 15 minutes. We might of paid a little more than what we wanted to spend but the experience was worth it! All I know is price doesn't sell a car! More
My husband totaled his tacoma he bought new in 1999, so naturally he wanted a new Toyota truck! We went in looking at the tundras.. my husband new what he wanted and what he wanted to spend and Jeremy Patc naturally he wanted a new Toyota truck! We went in looking at the tundras.. my husband new what he wanted and what he wanted to spend and Jeremy Patchell made that happen for him!! We are super happy with what we got for the money!! Thanks Jeremy for making this a smooth process for us! Sincerely, Christi K. More
I personally have had not so pleasant experiences in the past with salesmen AND sales managers but this purchase was for my mother, so I was hoping for a good one for her sake. Damien Norem on the other han past with salesmen AND sales managers but this purchase was for my mother, so I was hoping for a good one for her sake. Damien Norem on the other hand was great to work with. He wasn't pushy but he made it known that he was there to work with her if and when she decided to buy. He was sincere, attentive to what my mother wanted in her next car and showed her what was in stock and if he didn't have what she wanted he would get it for her. In three weeks time and two visits he only called her once ( which in her opinion was perfect ) for on her initial visit she told him that she did not care for a pushy sales staff and that would be a determining factor on if she purchased from not just him but the Larson Automotive Group. Finally on the third visit she decided to purchase a new vehicle. We went in with a price she had in mind, he brought two cars around for my mother to choose from, asked us if we had any questions or thoughts, sat us down and proceeded to get a deal working with his manager. We didn't have to go back and forth numerous times to finally work out a deal and only had to counter once ( which was a bit higher than she initially wanted to spend ). The experience in whole was GREAT and working with Damien made this a positive one for not just her but myself also. Knowing that the Larson Group sells multiple brands I will want to do business with them and Damien in the future. We will recommend them, KUDOS to the Larson Automotive Group. More

