Larson Toyota of Tacoma
Tacoma, WA
Filter Reviews by Keyword
By Type
Showing 327 reviews
My experience was amazing i would for sure tell my friends and family about this dealership. They helped me through everything, answerd all my questions! The sales rep's were amazing! Thank you for th friends and family about this dealership. They helped me through everything, answerd all my questions! The sales rep's were amazing! Thank you for the awsome experience!! More
Joe is great! My wife and I came in to just look and Joe not only gave us all the information we needed he was not pushy and he was easy going! A true asset to a company! Even though we did not buy that day not only gave us all the information we needed he was not pushy and he was easy going! A true asset to a company! Even though we did not buy that day he even gave us a free car wash! The other dealerships we visited that day were just trying to get into our pockets! The next day we went back to Larson, not only did Joe remember our names he even asked about our kids! We must of chatted for about 10 to 15 minutes. We might of paid a little more than what we wanted to spend but the experience was worth it! All I know is price doesn't sell a car! More
The overall experience was lengthy but steady as the buying process was completed. During that time my wife and I were treated well and our questions were answered. We had to be handed off to another sa buying process was completed. During that time my wife and I were treated well and our questions were answered. We had to be handed off to another salesperson but I appreciated Andrew's follow up after the handoff and the final sale. Overall it was a typical car buying event for us us with a dealership staff that showed it worked hard to keep the buying experience positive. I am pleased so far with the purchase and thank you for your help. G Lopez More
My husband totaled his tacoma he bought new in 1999, so naturally he wanted a new Toyota truck! We went in looking at the tundras.. my husband new what he wanted and what he wanted to spend and Jeremy Patc naturally he wanted a new Toyota truck! We went in looking at the tundras.. my husband new what he wanted and what he wanted to spend and Jeremy Patchell made that happen for him!! We are super happy with what we got for the money!! Thanks Jeremy for making this a smooth process for us! Sincerely, Christi K. More
I personally have had not so pleasant experiences in the past with salesmen AND sales managers but this purchase was for my mother, so I was hoping for a good one for her sake. Damien Norem on the other han past with salesmen AND sales managers but this purchase was for my mother, so I was hoping for a good one for her sake. Damien Norem on the other hand was great to work with. He wasn't pushy but he made it known that he was there to work with her if and when she decided to buy. He was sincere, attentive to what my mother wanted in her next car and showed her what was in stock and if he didn't have what she wanted he would get it for her. In three weeks time and two visits he only called her once ( which in her opinion was perfect ) for on her initial visit she told him that she did not care for a pushy sales staff and that would be a determining factor on if she purchased from not just him but the Larson Automotive Group. Finally on the third visit she decided to purchase a new vehicle. We went in with a price she had in mind, he brought two cars around for my mother to choose from, asked us if we had any questions or thoughts, sat us down and proceeded to get a deal working with his manager. We didn't have to go back and forth numerous times to finally work out a deal and only had to counter once ( which was a bit higher than she initially wanted to spend ). The experience in whole was GREAT and working with Damien made this a positive one for not just her but myself also. Knowing that the Larson Group sells multiple brands I will want to do business with them and Damien in the future. We will recommend them, KUDOS to the Larson Automotive Group. More
Very good communications, knowledgable. He worked with me on price and trade in. First enjoyable experience in purchasing a vehicle. Also kept me well informed during the whole buying process. on price and trade in. First enjoyable experience in purchasing a vehicle. Also kept me well informed during the whole buying process. More
The night before I went to Larson Toyota I visited the VW dealership next door. I was looking to buy a Jetta hybrid as I was enamored with the gas mileage. However, my experience at VW was horrible. The c dealership next door. I was looking to buy a Jetta hybrid as I was enamored with the gas mileage. However, my experience at VW was horrible. The cars were good but the sales staff was unprofessional. The sales associate I worked with actually laughed at my counteroffer! I walked out angry and disappointed. The next morning I awoke with new car-buying energy (after a pep talk from my wife). I had planned to visit Honda that morning as soon as they opened. Ironically, or divinely, David Butler, from Larson Toyota, called me just as I was walking out the door. He had remained in touch with me when I inquired about one of their Camry hybrids two weeks prior. To his luck (and soon to mine) I agreed to stop by Larson Toyota before heading to Honda. I am VERY VERY glad I did! David Butler, and the entire staff at Larson Toyota, treated me with respect and, most importantly, HONESTY! I told him exactly what I wanted to pay, exactly what I wanted for my trade-in, and roughly what I wanted in my new car. David worked with me on two different Toyota models. I loved both. Dave and the sales manager, Pete (another awesome employee), came back with two offers on both a hybrid Camry and a Prius. Not only were the offers what I wanted to pay, the Prius was a bit less!! Also, they gave me EXACTLY what I wanted for my trade-in. I even verified the deal on an online auto loan/lease calculator. Everything checked out. No negotiation needed! I shook Dave's hand on the spot and purchased the Prius. The car is great! It's only been a day but I LOVE it. I am very thankful for Dave and the entire staff at Larson (including the delivery gentleman, Tyler, great guy who gave me a thorough tutorial of all the Prius' features) for giving me a true and transparent car buying experience. Word of mouth is the best advertising and they will be getting PLENTY from me. Thanks Dave! God bless. Nathan J. More
Fast results, persistent, hard working, and confident. I would definitely recommend this dealership to all my friends, family, and coworkers. I'm very very happy! would definitely recommend this dealership to all my friends, family, and coworkers. I'm very very happy! More
Recently got a new Tacoma truck from Andrew. What a great experience. He was very helpful and certainly knows a lot about the options available on the Tacoma. Great customer service & very easy to work with. experience. He was very helpful and certainly knows a lot about the options available on the Tacoma. Great customer service & very easy to work with. I would defiantly recommend him to my friends and family if they are looking for a new Toyota. Thanks Andrew... More
Bobby was friendly and knowledgable. Ive bought toyotas from puyallup for years but after this experience I will be doing my future business in Tacoma. from puyallup for years but after this experience I will be doing my future business in Tacoma. More