Larson Toyota of Tacoma
Tacoma, WA
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My wife and I came in on Feburary 14th with the intention of purchasing one vehicle and ended up leaving with two. Brian Epps was our sales person and he was great. Neither my wife or I have had an easier ca of purchasing one vehicle and ended up leaving with two. Brian Epps was our sales person and he was great. Neither my wife or I have had an easier car purchasing experiance. Brian worked with us and with our budget. Very personable and easy to deal with. He was professional and seemed to truely want to make us happy and comfortable with our purchase. When the time comes to get another vehicle we will definetely be coming back to Larson Toyota of Tacoma due to the excellent service we experianced. We both love our new Toyota's. We will be recommending Larson Toyota to friends and family. Thanks again for everything. - Jesse and Katrina Watson More
I gave Henry a 5 in Customer Service because his was amazing. Very friendly and knowledgeable. Offered us coffee and snacks. I gave him a 5 in Quality Of Work because he spent over 3 hours with us an amazing. Very friendly and knowledgeable. Offered us coffee and snacks. I gave him a 5 in Quality Of Work because he spent over 3 hours with us and didn't make us feel rushed once. He was very patient and willing to do whatever it took to get what we wanted. I gave him a 5 in Friendliness because he was extremely friendly. Had a good sense of humor and very pleasant to deal with. I gave him a 5 in Overall Experience because we truly had an awesome experience. We came in with an idea of what we wanted and he went to all measures to make sure we got that. I gave him a 5 in Price because with this particular part my husband and I were being difficult and Henry stayed patient and kept doing everything in his power to get our prices where we needed them. He was a phenomenal car sales man. I will definitely be sure to recommend him and your guys' dealership to all my friends in the area. Thanks Henry!!! More
Henry was very nice. I was looking for a car to buy and I was stressed out. I was thinking that I should have went there first. I didn't have perfect credit but everything worked out and i'm happy and love m was stressed out. I was thinking that I should have went there first. I didn't have perfect credit but everything worked out and i'm happy and love my new car. Thanks a bunch Henry!! More
David was very knowledgeable and patient with my many questions in a very relaxed and comfortable way. I was pleased not to feel pressured into making my decision. Everyone is extremely friendly at thi questions in a very relaxed and comfortable way. I was pleased not to feel pressured into making my decision. Everyone is extremely friendly at this dealership. Love the free car washes. More
This was the best experience I had buying a car. I brought the car and then change my mind about that particular car. The sales assosciate, Darnell Hurd and the general sales manager, located the car brought the car and then change my mind about that particular car. The sales assosciate, Darnell Hurd and the general sales manager, located the car that Ireally wanted and I was able to bring the other car back and switch it for the one I really wanted. They were all about making sure I walked out of there with the car I wanted and that I was happy with the purchase. I would definitely recommend this dealership to other people. Darnell kept me informed during the entire process and was very professional and courteous. More
Was very happy with the two salesmen. Originally worked with David Cowan and test drove the Toyota Sequioa. Next day wasn't intending to go to toyota but I test drove a different brand of car and was unha with David Cowan and test drove the Toyota Sequioa. Next day wasn't intending to go to toyota but I test drove a different brand of car and was unhappy so I crossed the street back to Toyota and worked with Henry, (David was working with a different customer). Ended up buying two vehicles the next day, and since Henry was still a new salesman, David was at his side to answer our questions and make sure we had a good experience. I liked the way I felt respected and the down-to-earth ease of David. He was excited about his job as was Henry. Henry, although new, was confident and asked others if he didn't know an answer instead of just trying to appease me. I would buy another vehicle at this dealership in the future. More
My experience at Toyota of Tacoma was wonderful. My last experience purchasing a car was far from good. I came through the doors with my walls up big time. Brian and the management team broke through those experience purchasing a car was far from good. I came through the doors with my walls up big time. Brian and the management team broke through those walls with patients and understanding. The no pressure buying process is something that I am going to share with all my friends and family. I will be recogmending many people! More
This was a awesome experience I had with Henry. He was very thorough, polite and was able to answer all my questions. Henry told me everything I wanted and needed to know about the Toyota Corolla. He h very thorough, polite and was able to answer all my questions. Henry told me everything I wanted and needed to know about the Toyota Corolla. He has a wealth of knowledge and was very enthusiastic during the sales process and presentation of the vehicles. I appreciate his willingness to address my needs for the type of car I needed. I look forward to working with Henry to close the finale sale of my new car from Larson Toyota. Thank you to Henry and the Larson Toyota Team for providing such a great experience . More
Henry was friendly, funny and knowledgeable. He didn't pressure me. It was a pleasant experience. I felt comfortable. We test drove 2 different cars and I'm satisfied with my purchase. didn't pressure me. It was a pleasant experience. I felt comfortable. We test drove 2 different cars and I'm satisfied with my purchase. More
Our experience was great, no pushy sales. Our salesman was easygoing & made this process smooth. Overall straightforward & a good deal was made. Will be back. was easygoing & made this process smooth. Overall straightforward & a good deal was made. Will be back. More