Larson Toyota of Tacoma
Tacoma, WA
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David Cowan knows his cars! Love our new Camry! Fun experience buying our new Camry! Go straight to David Cowan. He was genuine, polite, great sense of humor. Look for the redhead. : ) I'm Fun experience buying our new Camry! Go straight to David Cowan. He was genuine, polite, great sense of humor. Look for the redhead. : ) I'm sure there are plenty of good sales people there, but I only interacted with David Cowan and D.J., the finance manager. Oh, and a nice sales person who let me use his desk phone, as I had left my cell at home, and needed to reach my daughter's school. We were seated in cool little reclining (a bit) office chairs, given Starbucks coffee. David was soooo KNOWLEDGEABLE. I don't think we had one question he could not answer instantly and in detail. That gave me a lot of confidence in him. Total pleasure. We drove home a beautiful car for a great price. We will go back again. More
New Corolla David Butler provided excellent customer service. He even helped us set up our cell phones to sync with the car. Great experience and best price arou David Butler provided excellent customer service. He even helped us set up our cell phones to sync with the car. Great experience and best price around. More
UnHappy with My Crap Service and Car Purchase I purchased a Toyota Venza on June 7th 2014, purchased TWO Temporary Permits to drive home to Idaho and now they cannot and will not produce the Title I purchased a Toyota Venza on June 7th 2014, purchased TWO Temporary Permits to drive home to Idaho and now they cannot and will not produce the Title to the State of Idaho DMV Dept like they are suposed to do by LAW and all three people said they would for over 11 days now and my car still sits in my driveway and it cannot be driven because I cannot license my car. Every time I have asked for help in this matter I only receive Lip Service, NOT Customer Service like one would Like or think. Complete Incompetence! I will NEVER Purchase a Car from This Company Again! If you can read this and actually want to drive the car you purchase, you shouldn't either, Good Luck Out There! I'm Still Waiting! More
overall good, but. Overall it was a good experience. A little pushy trying to upsell the coatings and warantys. Andrew told me I would have 5 free oil changes under the Overall it was a good experience. A little pushy trying to upsell the coatings and warantys. Andrew told me I would have 5 free oil changes under the free Toyota care. Sorry I did not get this in writing, actually only get 2 :( Sales experience was good other than that..... More
Good Service Henry was a great salesman and worked hard to get us a good deal. I would definitely refer people to him for purchase of a car! Thanks Henry! -Cindy Henry was a great salesman and worked hard to get us a good deal. I would definitely refer people to him for purchase of a car! Thanks Henry! -Cindy More
Flawless Hands down the best dealer for a first time buyer, flawless in every aspect. From being completely approachable while maintaining a professional chara Hands down the best dealer for a first time buyer, flawless in every aspect. From being completely approachable while maintaining a professional character, Tyler had it all. The long 5-6 hours I was borderline deciding on a car he never showed even an inch of irritation or doubt. With a quick sentence that i spoke, he knew exactly what i wanted. He wasn't even the slightest bit pushy and let me make choice that i wouldn't regret. Through the walk-in to the drive-out, Tyler's performance was flawless. I would/will recommend him to anyone in search of a new vehicle. More
The dealership was very friendly. The salesperson, Henry Easterlin, was great. He was able to get me a good deal on the new Prius. I will recommend my friend to this dealer. Easterlin, was great. He was able to get me a good deal on the new Prius. I will recommend my friend to this dealer. More
I have received excellent service since purchasing my PriusC at this dealership. Friendly and helpful associates are always available and I get a free car wash every time I stop by! PriusC at this dealership. Friendly and helpful associates are always available and I get a free car wash every time I stop by! More
Darnell Hurd was very helpful in assisting me at Larson Toyota. His manner as a salesperson is great. Other dealerships seem to be too aggressive for my taste, but Darnell is very approachable and makes t Toyota. His manner as a salesperson is great. Other dealerships seem to be too aggressive for my taste, but Darnell is very approachable and makes the experience a good one. More
Bought my vehicle from the lovely staff at Larson Toyota of Tacoma about a year ago. I was very satisfied about the price and the high level of dedication to finding the perfect car for my family and I. Eve of Tacoma about a year ago. I was very satisfied about the price and the high level of dedication to finding the perfect car for my family and I. Everyone in the process was very helpful and professional, and also had a great sense of humor which made me feel more comfortable. Very glad to have boughten my car from them. When it came time to renew my tabs, the DMV noticed that the odometer paper work was not signed by the dealership when the papers were being processed. When I went to talk to the dealership about my issue, first person to approach me luckely happend to be the general manager , Tom Todak. I explained to him the reason of my visit, and he pulled me into his office and apologized first, then gladly offered to pay for the renewal of my tabs from his own pocket. I was surprised when he pulled the money out of his wallet and shook my hand. At that moment I knew I made a good choice of picking the dealership to buy my car from. I left with a big smile on my face. Great people, can't wait to work with them again on my next vehicle purchase. You can't really go wrong with Larson Toyota of Tacoma, thank you. More