Larson Toyota of Tacoma

I’ll give them this they have a good selection and the price was right but that’s where it ends. I was ripped off during the financing. I fell prey, my stupidity, to the theatrics of the sales guy and the price was right but that’s where it ends. I was ripped off during the financing. I fell prey, my stupidity, to the theatrics of the sales guy and the finance guy they snuck in $7,100 of unwanted and not agreed to contracts. Buyer beware check every line and don’t trust. More

Larson Toyota is a buyer beware dealership. In my experience with Larson, the salesman was friendly enough, but the antics behind the scene with their financing dept leaves me with the thought of une experience with Larson, the salesman was friendly enough, but the antics behind the scene with their financing dept leaves me with the thought of unethical practices of packing. After negotiating the price of the truck we were purchasing, the salesman provided an estimated payment amount at a quoted interest rate that included maintenance contracts and GAP insurance that was not discussed or approved. During the finance signing, the finance specialist was distracting and did not explain each signature or review the paperwork. Once reviewed, after home, they had included over $6000 of maintenance contracts and GAP insurance that was not wanted, and even refused verbally. When reaching out to Larson to correct the situation, we were told they record all finance office interactions and would review if there was agreement. When in the office, the GAP insurance was offered for free, which we agreed to if it was not something included in the loan. Who refuses free. But when reviewing the documents, again, it was included in the overall loan. Their distraction practices, packing and loading the loan with the maintenance package included so the payment appears to be correct is completely deceitful. If you are about the selection, Larson provides, but be sure to review each and every line on your financing and all documents being signed closely. They will bait and switch and we will not be returning to this unethical organization. More

Our salesperson Tony was great and patient with us in buying our new truck made our buying experience great and met our expectations on finding right truck thank you! buying our new truck made our buying experience great and met our expectations on finding right truck thank you! More

Our sales associate Jason Grandstrand was knowledgeable, patient and just an all around nice guy. If we ever know of anyone or need another vehicle definately reccomend Larson Toyota of Tacoma, but most of patient and just an all around nice guy. If we ever know of anyone or need another vehicle definately reccomend Larson Toyota of Tacoma, but most of all Jason!! More

Paul was very helpful in finding and then getting me in the vehicle I desired with no pressure. Very professional in his approach. If the time comes to look for another vehicle Paul will be my go to per the vehicle I desired with no pressure. Very professional in his approach. If the time comes to look for another vehicle Paul will be my go to person!!! More

Paul with Larson Toyota of Tacoma was extremely helpful and professional to work with. We didn’t feel pressured or pushed into buying a new car and loved what he was able to provide for us. Would definitel and professional to work with. We didn’t feel pressured or pushed into buying a new car and loved what he was able to provide for us. Would definitely buy from here again. Next time you need a car, as for Paul. More

I am grateful for the help I got from Paul and Derrick with refinancing my van, and someday when I buy my dream truck it will be here. Thank you for your amazing customer service. with refinancing my van, and someday when I buy my dream truck it will be here. Thank you for your amazing customer service. More

Worst experience ever had with the car shopping experience. Missing key fob on a certified vehicle, the salesman said they have the key just need a day to mail and then turned out to overpromise. N experience. Missing key fob on a certified vehicle, the salesman said they have the key just need a day to mail and then turned out to overpromise. No matter how the sale will be nice, lie to the customer is not a way to do business. More

Never Again :(I did purchase a car: Toyota Corolla from Never Again :( I did purchase a car: Toyota Corolla from this Place, and have been very blessed and happy with it, until I decided to go there for th Never Again :( I did purchase a car: Toyota Corolla from this Place, and have been very blessed and happy with it, until I decided to go there for the Airbag Recall. I called and did schedule an appointment a week prior the actual Visit. Because I was coming there for services, I thought to do some plus to the recall issues like: oil change, and cleaning. I checked my car in on the scheduled day 08/27/2020 at 9:15 am, and checked it out on 08/28/2020 at 1:55 pm. My car was EXTREMELY DIRTY: inside and out with black Grease Stains - on both doors, both sits, and the steering wheel - ALL WERE GREASY. My car have NEV ER been that Dirty EVER as I got it Back from Services. Also, I do not understand what they needed in my compartment, which was also, in black greasy stains all over. I've paid for oil change and the rotation, I believe, in the amount of $90.05. I received more damages than any kind of service. I did take the pictures of the stains on the doors, the sits, and the compartment right at the way out with the witnesses/clients in line for services at Tacoma Larson. I am leaving the State today, but will come back and file a claim for damages. More

They wasted my day on an already sold car and made me look stupid in front of my wife. Never again. They texted me to come down with my wife and when I told them the car price was the price they posted look stupid in front of my wife. Never again. They texted me to come down with my wife and when I told them the car price was the price they posted on the internet they told me the car was sold . Which it was not one half hour before. Incompetence or lying I am not sure but they made me look stupid in front of my wife for no reason. More