Larson Toyota of Tacoma
Tacoma, WA
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Dustan was very helpful and polite. We had a specific set of parameters for a car in mind and he matched them up perfectly! Great guy, very communicative, responsive to texts which is a must these days! set of parameters for a car in mind and he matched them up perfectly! Great guy, very communicative, responsive to texts which is a must these days! More
Great buying experience, Evin Jones helped find the perfect SUV that met my families needs. I would definitely recommend Larson Toyota of Tacoma to anyone looking to purchase a new vehicle. They have perfect SUV that met my families needs. I would definitely recommend Larson Toyota of Tacoma to anyone looking to purchase a new vehicle. They have a large inventory and excellent customer service. More
This was the best sales experience I've had recently. I highly recommend setting-up an appoint with Rob! Rob was so knowledgeable, walked me through each feature and technicality of the car (which has not highly recommend setting-up an appoint with Rob! Rob was so knowledgeable, walked me through each feature and technicality of the car (which has not been my experience with other dealerships), and made sure I had a full test drive experience. He answered every question, and most importantly, this did not feel like the typical, scripted sales pitch we experienced elsewhere. He did not not apply pressure, but rather made sure I felt my needs were being met, which feels so rare nowadays. I'll be recommending this dealership and Rob to those in search of a new vehicle. More
First time buyer and my experience was fine. The car purchase process is challenging and tiring; our salesperson Paul made it smoother and easier. He was considerate, helpful and courteous. purchase process is challenging and tiring; our salesperson Paul made it smoother and easier. He was considerate, helpful and courteous. More
I’ll give them this they have a good selection and the price was right but that’s where it ends. I was ripped off during the financing. I fell prey, my stupidity, to the theatrics of the sales guy and the price was right but that’s where it ends. I was ripped off during the financing. I fell prey, my stupidity, to the theatrics of the sales guy and the finance guy they snuck in $7,100 of unwanted and not agreed to contracts. Buyer beware check every line and don’t trust. More
Larson Toyota is a buyer beware dealership. In my experience with Larson, the salesman was friendly enough, but the antics behind the scene with their financing dept leaves me with the thought of une experience with Larson, the salesman was friendly enough, but the antics behind the scene with their financing dept leaves me with the thought of unethical practices of packing. After negotiating the price of the truck we were purchasing, the salesman provided an estimated payment amount at a quoted interest rate that included maintenance contracts and GAP insurance that was not discussed or approved. During the finance signing, the finance specialist was distracting and did not explain each signature or review the paperwork. Once reviewed, after home, they had included over $6000 of maintenance contracts and GAP insurance that was not wanted, and even refused verbally. When reaching out to Larson to correct the situation, we were told they record all finance office interactions and would review if there was agreement. When in the office, the GAP insurance was offered for free, which we agreed to if it was not something included in the loan. Who refuses free. But when reviewing the documents, again, it was included in the overall loan. Their distraction practices, packing and loading the loan with the maintenance package included so the payment appears to be correct is completely deceitful. If you are about the selection, Larson provides, but be sure to review each and every line on your financing and all documents being signed closely. They will bait and switch and we will not be returning to this unethical organization. More
Our salesperson Tony was great and patient with us in buying our new truck made our buying experience great and met our expectations on finding right truck thank you! buying our new truck made our buying experience great and met our expectations on finding right truck thank you! More
Our sales associate Jason Grandstrand was knowledgeable, patient and just an all around nice guy. If we ever know of anyone or need another vehicle definately reccomend Larson Toyota of Tacoma, but most of patient and just an all around nice guy. If we ever know of anyone or need another vehicle definately reccomend Larson Toyota of Tacoma, but most of all Jason!! More
Paul was very helpful in finding and then getting me in the vehicle I desired with no pressure. Very professional in his approach. If the time comes to look for another vehicle Paul will be my go to per the vehicle I desired with no pressure. Very professional in his approach. If the time comes to look for another vehicle Paul will be my go to person!!! More
Paul with Larson Toyota of Tacoma was extremely helpful and professional to work with. We didn’t feel pressured or pushed into buying a new car and loved what he was able to provide for us. Would definitel and professional to work with. We didn’t feel pressured or pushed into buying a new car and loved what he was able to provide for us. Would definitely buy from here again. Next time you need a car, as for Paul. More