Larson Toyota of Tacoma

Looking for a Rav4 and found the exact color and options I want on Larson website. Clicked the "Unlock Larson Price" button which showed a discount from Toyota for $1250 plus a Larson Discount of $4497. Wat I want on Larson website. Clicked the "Unlock Larson Price" button which showed a discount from Toyota for $1250 plus a Larson Discount of $4497. Watched it on the site for few days the price and discounts were the same and finally pulled the trigger to ask if it was still available by clicking the "Confirm Availability" in the morning and was contacted by RJ via e-mail about an hour later. Started texting RJ and told him I'd like to come in that afternoon to check out the car. While doing the test drive RJ pulled up the Larson website and showed the Larson Discount was around $3200 $3300 and was told I was probably mistaken and added the Toyota rebate to their price and even if I was right that they wouldn't have to honor the price. Make sure to get a screen shot of what is bringing you into their location! Vin & Stock number are the same and discount was still $4497 that very morning. More

Agreed to a trade in value for my vehicle over the phone after I sent dozens of pictures. Came in and they low balled the trade in value(got me to come in when they offered more over the phone). I had to ne after I sent dozens of pictures. Came in and they low balled the trade in value(got me to come in when they offered more over the phone). I had to negotiate the original offer they made(took an hour). Another hour to negotiate price for their used vehicle(which I was told was negotiable over the phone). Vehicle didnt come with a owners manual. Negotiated with salesman to offer owners manual with the purchase of the vehicle. Its now been 10 months and he is still saying its on order and on its way... I will no longer buy from Larson. More

My husband and I were looking for a rav4 for my Dad (who is elderly) he has a hard time getting in the small vehicle he has. After searching forever, we finally found the perfect Rav4 for him. Dustan was is elderly) he has a hard time getting in the small vehicle he has. After searching forever, we finally found the perfect Rav4 for him. Dustan was amazing, super friendly, and down to earth. He made the process nice and easy. We brought my Dad's new car to him today. He loves it. Thank you for everything Dustan! More

My husband and I, we had the best customer service experience ever! There was no pressure, we didn't feel rushed! The entire team worked together brilliantly, we were so pleased! It's a friendly & wel experience ever! There was no pressure, we didn't feel rushed! The entire team worked together brilliantly, we were so pleased! It's a friendly & welcoming environment. Tony went above and beyond to make sure that we received "EXACTLY" what we wanted... at an exceptional price! To our suprise...there were even additional perks added during our financing process, Derek was amazing to work with, so incredibly sweet and knowledgeable. Our entire experience at this dealership made us guaranteed to come back and buy another vehicle in the future! We love our gently used Toyota Yaris, drives perfect! We bought a 2019 Yaris with only 4,000 miles on it, we basically left with a new car & all thanks to Tony! As a caresalesman, and I've been around a lot, he was genuine, courteous and very patient! We will definitely be referring our friends and coming back to this dealership when it's time to purchase our next vehicle! More

Service technician discovered nail lodged in one of wife's Mazda tires, I called the department and was scheduled to have the job done at short notice, the Assistant service Manager Sheena Moe was very wife's Mazda tires, I called the department and was scheduled to have the job done at short notice, the Assistant service Manager Sheena Moe was very helpful, booked to have the car dropped and made sure my wife got a loaner for use till her vehicle ready, took trouble to have all parts sourced at good prices, highly satisfied with her professionalism, friendly demeanor and help. Highly recommend doing business with this dealership. Indeed everyone we interacted with there was very responsive to our needs, thank you guys. More

Your sales associates were not wearing masks. Your service department technicians were not wearing masks. It's a global pandemic and people are dying everyday and you can't be bothered to wear a mask? service department technicians were not wearing masks. It's a global pandemic and people are dying everyday and you can't be bothered to wear a mask? More

This was a horrible experience. I knew what I wanted. The salesman said they could get my car from Arizona in a week. Two weeks went by and I called everyday about the status. The salesman said he would chec salesman said they could get my car from Arizona in a week. Two weeks went by and I called everyday about the status. The salesman said he would check and call me back. No one ever called me back. If I hadn’t been calling I never would have heard a thing. Finally I said “ there is no car in Arizona. I didn’t leave the dealer because I had Costco pricing and they said they had done a search for what I wanted and it was in Arizona. I asked them to do a 500 mile radius search. It seemed like a novel idea to them. They found what I wanted 500 miles away which would bee a 500.00 charge. I had already given them a 500.00 deposit on the car I thought was coming from Arizona. Then after waiting for 2 hours about the car 500 miles away because the Arizona car fell through which no one had called and told me I was asked to write a check for the car. The car I had not seen for myself. I just reached my tipping point. I asked for my deposit back and left. Haven’t seen my deposit back even though I have called and of course been promised a call back that never happens I contacted Toyota in Puyallup and they said they had exactly what I wanted and honored Costco pricing. I went in the next day and bought the car which had been on their lot for a week. Oh and Toyota in Puyallup did not tac on extra fees. Their total cost with Costco pricing was 1500 less for the same car More

I worked with Dustan Burns in purchasing a new Toyota Tacoma 4 x 4, and was very satisfied by his excellent efforts in providing good service, pricing, answering all my questions, and helping me set up m Tacoma 4 x 4, and was very satisfied by his excellent efforts in providing good service, pricing, answering all my questions, and helping me set up my Truck blue tooth, and settings, in a very short time, I was driving away in a brand new beautiful Toy Tacoma. I feel Dustan is very ethical, honest, helpful, and in short a very nice guy who wants to help his customers to the best of his ability. He helped my find the best vehicle for my needs and wants, and made sure I was happy. Roger, Maple Valley, WA More

I was hesitating for them to pull my credit, I've been denied many times but they finally convinced me so.here you go: got a 2021 corolla and not only that my rate is unbelievable low compare to what I ha denied many times but they finally convinced me so.here you go: got a 2021 corolla and not only that my rate is unbelievable low compare to what I had on my 2016 Honda Fit and not only that with a zero down payment?!... I will recommend them specially the ire sales man Tamer Ibrahim really an honest guy. Thank you so much for helping me Justin ( refinance ) and Tamer Anrahim. I love my 2021 Corolla. More

Don"t buy from here, you'll find a vehicle on their web site then run your credit and get approved but later tell you the vehicle in question was sold and offer you another vehicle, SCAM! site then run your credit and get approved but later tell you the vehicle in question was sold and offer you another vehicle, SCAM! More