Larson Nissan of Fife

dont make my mistake I wanted to get rid of a car i had for about 8 months and to get a new nissan maxima when i went to the dealership they told me they cant give me a ma I wanted to get rid of a car i had for about 8 months and to get a new nissan maxima when i went to the dealership they told me they cant give me a maxima i should get a altima i said fine they couldnt give me the color or interior material i asked for either. They messed up the papers i had to resign twice i had the car for 2 months with no paperwork and when i got it it still has the wrong info on it now its been 4 months and the car is havinh electrical issues and i just got the car and its brand new! Never go here More

Terrible Customer Service The worst customer service I have ever witnessed. Between nobody answering the phone and terrible service in Parts I question if it's their staffing The worst customer service I have ever witnessed. Between nobody answering the phone and terrible service in Parts I question if it's their staffing or just incompetence. More

No ability to provide services Bought a new Juke with service contract. This dealer has a service department that is below sub-par. A simple scheduled oil change can take three week Bought a new Juke with service contract. This dealer has a service department that is below sub-par. A simple scheduled oil change can take three weeks. They use to have an express service but they were never able to do an express service. Express service seems to be a sales pitch and as no basis in reality. Time to find a Nissan dealer that wants business. More

We came down here on Monday 12/16/13 to look at new vehicles. Built a relationship with salesman Adam. Adam is a genuine nice guy and he is relatively new. What we loved about adam is he wasn't the kno vehicles. Built a relationship with salesman Adam. Adam is a genuine nice guy and he is relatively new. What we loved about adam is he wasn't the know it all salesman who had an answer for everything. When he ran into a question he didn't know the answer to, he sought out the answer. It was unique buying experience because I never had a moment where I felt adam wasn't on our side. He's the type that he wants you to buy when your ready. I bought a grey/black 2013 Nissan Altima and of course I fell in love with it on first test drive. Thanks Adam for walking us through our biggest car purchase of our lives so far. I would recommend buying from this dealership and of course look for my new friend Adam. More

These guys are the best they really worked to get me the best deal possible part of their motto is 100% approved they mean it!!!!!! whatever your needs are these guys are the ones to make sure that they are best deal possible part of their motto is 100% approved they mean it!!!!!! whatever your needs are these guys are the ones to make sure that they are all met. More

We had an overall positive experience. The salesperson we worked with was a nice young man. However, he did not seem to have a great deal of sales experience which is why we rated the over all experience we worked with was a nice young man. However, he did not seem to have a great deal of sales experience which is why we rated the over all experience as great. All the Finance people were GREAT. They are the folks that made the deal happen. More

I am writing this letter out of total frustration and customer dis-satisfaction with my purchase of a 2008 Subaru WRX in May. My son graduated from college and my gift to him was this dream car. I live i customer dis-satisfaction with my purchase of a 2008 Subaru WRX in May. My son graduated from college and my gift to him was this dream car. I live in the state of Idaho and he lives in Oregon. We originally saw the vehicle online and contacted the internet sales manager to obtain all the information and negotiate a price, now let me say this was sight unseen, only pictures. So we asked all the pertinent questions about car fax, mechanical condition, mileage, maintenance, etc. I actually negotiated over the phone and wired the down payment to the dealership to secure the vehicle. We picked up my son in Oregon and took him on an 8 hour road trip to pick up the vehicle. When we arrived he did get to drive the vehicle around the corner for a short distance. As I sat to sign the paperwork, I was told by Dave the finance guy and indicated on the paperwork that the vehicle had a 90 day warranty, no limits of engine or powertrain, just a 90 day. I told him you know we live out of state so if something goes wrong we can't bring it back and the response was oh that's ok just take it to a dealership in your area. I felt good about this and my son drove the vehicle back to his home in Oregon. 15 days, yep 15 and the check engine light illuminates and disables the cruise control. My son calls in a panic, I tell him just to bring it to Boise, 2 hours away and we will take it to the dealership for service, we are told by the Subaru dealer that the vehicle needs new o rings at the price of $300. So we pay this and I contact David Ledger (GM) from Nissan of Fife and he was very nice and did negotiate for the reimbursement of this amount. Great and I appreciate it. Now my sons goes back to Oregon and guess what, same code and check engine light come on, back to the mechanic and this time he has to clean the MAF sensor and as just standard procedure we also put in new spark plugs to ensure the engine is in perfect shape at a cost of another $397. Once again I call David Ledger and he says at this point he doesn't know what else he can do. Very nicely. Ok here we go again, my son heads back to Oregon, and yep for a third time check engine light, same code. NOW we are back at the mechanic and they are going to install a stock cold air intake on the vehicle (as it had an after market when purchased) to see if this doesn't fix the problem, once again at a cost out of my pocket. At this point we have had the vehicle 60 days at a cost of over $17000 purchase and about to be out of pocket expense of probably $800. Really? As a customer there must be some expectation that if something goes wrong 15 days after driving it off the lot that the dealership would stand behind the purchase. I am aware of the as_Is clause but I even offered to drive the vehicle back 8 hours and let you have it to fix whatever is wrong. Only to be told that if it's not the engine, then there's nothing else that can be done and if I did bring it back and it was something else I'd still have to pay for the repair. So when fuel is dumping into the engine because of a P0171 code that is not considered an engine issue? And if it blows up because I failed to try and fix this safety issue then who is going to have the lawsuit of the century, Nissan of Fife and I have all the conversation dates, times, and receipts. I at this point am ready to spray paint the side of this vehicle, saying GOT RIPPED OFF AT FIFE and park it in front of the dealership or as close to it as possible. Since my son can’t drive it for any distance without the light coming on just maybe this would be an ok solution. I am at my wits end and so frustrated with this entire experience and I hope that this letter will prompt some type of action on the part of the ownership. I truly am a reasonable customer and have been nothing but nice in my dealing with David, ask him but I also am a fulltime hardworking person who expects to get what she paid for, a working, functioning drivable vehicle that can go further than 1000 miles with no problems. I have done some additional research as to Washington Laws and have found that the attorney general states that there is an implied warranty as follows: Implied Warranty Under state law RCW 62A.2-314, every used car sold by a dealer in Washington for a customer’s personal use has an "implied warranty of merchantability.” This means that the dealer promises the used car will be fit for ordinary driving purposes, reasonably safe, without major defects, and of the average quality of similar cars available for sale in the same price range. A car can only be sold without the implied warranty if the customer knowingly agreed to waive the warranty and was provided with a statement of the particular characteristics or parts of the car that aren’t covered. Absent the required disclosures and your customer’s explicit consent, an “as is” sticker in the window of a car or a signed waiver is not sufficient to waive the implied warranty. The implied warranty can’t be waived under any circumstance if a written warranty is offered with the car or the customer purchases an extended service warranty from the dealer within 90 days of buying a used car. Whatever the status of warranty, dealers shouldn’t sell cars that, due to defective or missing safety equipment, aren’t legal to drive on public roads. Here are some general guidelines for meeting your obligations under state law: Washington consumers have a right to trust that any purchased vehicle will be reasonably safe, efficient and comfortable. If a customer has major problems with the vehicle, then the dealer may be obligated to meet the customer’s request for repairs or repayment of the purchase price. Courts have ruled that the implied warranty is legally waived only if both of the following conditions are met: 1. The consumer explicitly negotiates and agrees to the fact that the car does not have an implied warranty, and 2. The dealer gives the consumer a statement of the particular characteristics or parts of the car which are not being warranted. A general discussion of vehicle size, style, model, color, power, extra equipment and price is not a specific discussion or explicit negotiation of a waiver of the implied warranty of merchantability. The use of an “As Is” sticker does not circumvent the Implied Warranty of Merchantability rules. A signed, pre-printed form may not be evidence of explicit negotiation. A clause waiving the warranty in a preprinted sales agreement is not evidence of explicit negotiation. The burden is on the dealer to prove evidence of an effective disclaimer or waiver of a warranty. If a customer buys an extended service warranty contract within 90 days of buying the used car, the implied warranty of merchantability cannot be waived under any circumstances – even if previously negotiated. Used cars also have another implied warranty under state law RCW 62A.2-315, called Warranty of Fitness for a Particular Purpose. This provides that when the seller knows the vehicle is going to be used for a particular purpose, such as racing or towing a trailer, and the buyer is relying on the seller’s expertise to provide a suitable vehicle, a warranty is created that the item will actually be fit for that purpose. More

Best experience ever. We have always bought Nissan and will continue. Carl Gleason made it hassle free and we did the deal mostly on the phone. It was his attitude that made us choose Larson dealership to will continue. Carl Gleason made it hassle free and we did the deal mostly on the phone. It was his attitude that made us choose Larson dealership to buy our new car there. More

The sales team at Larson Nissan of Fife were very attentive,not pushy. They spent many hours with me to find the vehicle I wanted at the price I wanted to spend. Their warranty reflects confidence in attentive,not pushy. They spent many hours with me to find the vehicle I wanted at the price I wanted to spend. Their warranty reflects confidence in the vehicles they sell. I would not hesitate to recommend this dealership to anyone. More

On 9/28 ad on autotrader.com price of truck $22481 call dealer and said i would buy it. On 10/1 they raised the price to #25481,was told by salesman that they made a mistake on ad.Called sales manager and dealer and said i would buy it. On 10/1 they raised the price to #25481,was told by salesman that they made a mistake on ad.Called sales manager and was told it was a one day sale only.Which is it? More