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Larson Ford - Service Center

Lakewood, NJ

5.0
146 Reviews

146 Reviews of Larson Ford - Service Center

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November 25, 2022

Excellent service provided by Larson/Chris all in a timely manner with all taken care of by the techni More

by rahalpern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Probanski
Nov 28, 2022 -

Larson Ford responded

Thank you for the review! We appreciate the kind feedback about Larson and Chris and hope to see you back again at Larson Ford. Safe travels!

November 04, 2022

Work was explained before hand and done timely. John was very friendly and professional explaining everything. No surprises and I was very satisfied and would recommend John & Larson Ford. More

by FLUFFY_O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Larson Ford responded

John and the team are thrilled to see your glowing review! Thanks for choosing Larson Ford and we will see you next time!

November 02, 2022

Always bring my car to Larson Ford for service and have never been disappointed. Chris Mercer took me right in and was outstanding to deal with. Thanks, Chris More

by MIC13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Larson Ford responded

We're delighted Chris could welcome you back with the excellent service you've come to expect at Larson Ford! Thanks for being a loyal customer. We look forward to working with you again!

October 04, 2022

Always a l pleasure to deal with Chris Mercer in the Service Department. Very satisfied! More

by Thunderkat377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Larson Ford responded

Reviews like this one make our day! Thanks from Chirs and the Larson Ford team!

September 30, 2022

Most of the time fast service , very friendly, when make an appointment, pull you in right away More

by Tonypontiac2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Larson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Larson Ford responded

Thank you for the great review, Tony! We are thrilled to hear that you had a successful service experience working with the Larson Ford team. Drive safely, and we hope to see you back again down the road!

August 24, 2022

The dealership took care of my repair quickly and completely they were polite and finished the work when projected More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Larson Ford responded

Dan, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Larson Ford team. Drive safely, and we hope to see you back!

August 05, 2022

Always personal, professional and reliable Time was great with waiting room. I like reviewing results with staff More

by Geo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Larson Ford responded

When we see words like "personal", "professional", and "reliable" it lets us know we are doing a great job! Thank you for reviewing Larson Ford. Have a lovely day!

July 20, 2022

Larson Ford has been great for service and Sales. We have had a great experience especially in service with Mitch. More

by Fmcniece66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Larson Ford responded

We appreciate you giving Mitch and the Larson Ford team a shoutout. Thanks so much for being a fan and we hope to see you again next time!

Jul 21, 2022 -

Fmcniece66 responded

Mitch was my contact in service and he excelled in all areas.

June 14, 2022

Never pushy. Always let’s you know what needs to be done now and what can be done later. They give you windows of time so you can plan better. Work to satisfy yo More

by esjinks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porbansky
Jun 14, 2022 -

Larson Ford responded

Thank you for this great review! We love to hear that the Larson Ford team offers thorough communication to meet your needs with transparency. We look forward to working with you again!

April 21, 2022

Service is a breeze, and Working w/ Barry on my purchase couldn’t have been a better. More

by Kmh26-7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Pollack
Apr 21, 2022 -

Larson Ford responded

The Larson Ford team is thrilled you had an effortless buying experience with Barry! Thanks for the five stars and your business. Enjoy your new ride!

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