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Larson Ford - Service Center

Lakewood, NJ

5.0
145 Reviews

145 Reviews of Larson Ford - Service Center

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March 17, 2023

Chris Was awesome he was very thorough and let me know all that was wrong with my car. I would highly recommend service here. More

by dvrabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Larson Ford responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with Chris and the Larson Ford team. Drive safely, and we hope to see you back again down the road!

March 01, 2023

Since my car was going to be at the Ford dealership for 2 days they offered to drive me home which was very impressive. Chris Porbansky was very helpfully and professional. More

by johnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Porbansky
Mar 01, 2023 -

Larson Ford responded

Thanks for the five stars, John! It was a pleasure to accommodate you here at Larson Ford, and we'll pass your kind regards along to Chris for his standout professionalism. See you next time!

February 08, 2023

Excellent customer service, friendly and professional! Chris Mercer was a pleasure to work with and I was taken in promptly for my appointment. More

by slynclarke092973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Larson Ford responded

It's great to hear that Chris took such great care of you! Thank you for choosing Larson Ford and for sharing your experience. Safe travels ahead!

February 08, 2023

What can be said that hasn't already. Great service and and staff. Chris was awsome! More

by cmm71578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Larson Ford responded

Thank you for trusting Larson Ford with your business! We are pleased to hear about your positive experience with Chris, and hope to see you in the future!

February 07, 2023

Very good work! Definitely will bring my car again. They had good customer service too. More

by julioargueta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Larson Ford responded

We're delighted that you had such a successful experience working alongside the Larson Ford team! Thanks for the kudos and we look forward to your next visit.

January 27, 2023

Very friendly and professional dealership. I love going there either to buy a car or have one serviced or repaired. More

by doncollins73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Yannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Larson Ford responded

Thank you for the review! We appreciate your business and hope to see you back again at Larson Ford. Safe travels!

January 18, 2023

Fast service great advisor Chris got me in on a Saturday in and out thank you More

by mooseautodetail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Yannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Larson Ford responded

It's great to hear that Chris took such great care of you! Thank you for choosing Larson Ford and for sharing your experience. Safe travels ahead!

January 07, 2023

Service, and one recall completed! Service agent Chris, explained politely that I have to reappointment for second recall. More

by Rosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Regas
Jan 09, 2023 -

Larson Ford responded

Chris is always happy to help you out! Thanks for choosing Larson Ford and we will see you next time!

December 19, 2022

I always found Larson Ford service department professional and trustworthy. Dave has been our service advisor and we have purchased multiple new Escapes from the dealership. From the moment I cal More

by Carol Dangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Larson Ford responded

Carol, thank you for reviewing Dave and the rest of our amazing service team here at Larson Ford! We can't wait to assist you again in the future!

November 25, 2022

Excellent service provided by Larson/Chris all in a timely manner with all taken care of by the techni More

by rahalpern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Probanski
Nov 28, 2022 -

Larson Ford responded

Thank you for the review! We appreciate the kind feedback about Larson and Chris and hope to see you back again at Larson Ford. Safe travels!

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