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Larson Ford - Service Center

Lakewood, NJ

5.0
141 Reviews

141 Reviews of Larson Ford - Service Center

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November 04, 2023

Great people to work with I go there for every thing. I’d be lost without them. More

by zipscreen
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Larson Ford responded

We are honored to receive your support at Larson Ford. Thanks so much, and we look forward to assisting you in the future!

November 03, 2023

Great service They keep you informed and explain your options Chris did a great job More

by Hutchkn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Larson Ford responded

Thank you for your kind words. Chris will appreciate the shoutout! The Larson Ford team is here to help with any of your future service needs.

October 25, 2023

Excellent service from Larson Ford service department. I scheduled an appointment to have my vehicle serviced and they took my vehicle in when I arrived. The wait was not long at all and I'm very satisfie More

by vlee65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Larson Ford responded

We're delighted to know you had an excellent experience with our service department at Larson Ford. It's great that your vehicle was serviced promptly and up to your satisfaction! Thanks for recommending us, we appreciate it!

October 20, 2023

Excellent service Department. Work done on time as promised. Professional staff (Steve) kept me appraised of the work being done and explained everything. New service of video More

by wrbutznjsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 20, 2023 -

Larson Ford responded

We're delighted to know you had an excellent experience with our service department at Larson Ford! It's great that Steve and the team were able to keep you updated throughout. We appreciate your recommendation, thank you for sharing this review!

October 10, 2023

Excellent caring service from the parts department to the cashier for my service advisor Chris. I couldn’t say enough good words I would absolutely 1000% refer people to Larson Ford. More

by msteinberg6670Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guys and parts, as well as the ladies in the cashier department were excellent as well
Oct 10, 2023 -

Larson Ford responded

We're so glad to know that you had an excellent experience with Chris and our team at Larson Ford! Your recommendation means a lot to us. Thank you for the review and we look forward to serving your future needs!

September 30, 2023

The service was excellent. .Chris was very polite and helpful. I am very happy with how everything went. More

by Klodiana Gerbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Larson Ford responded

Klodiana, we're delighted to know that Chris and our team at Larson Ford provided you with excellent service. Thanks for sharing your experience!

August 22, 2023

Great service! Always on time and easy to schedule appointments. The service department is patient and explains everything to us. Thank you! More

by TFPetersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Larson Ford responded

We're delighted to know that you've had consistently great experiences with our service department at Larson Ford. We always aim for timely and easy scheduling, as well as clear communication. Thanks so much for your feedback!

August 21, 2023

Dave, Mitch, and Chris in the service department always take great care of me. I absolutely trust their advice. Have all my service done here. More

by CelticBH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch
Aug 21, 2023 -

Larson Ford responded

We're glad to know our service team at Larson Ford has earned your trust! Thanks for choosing us for all of your vehicle's needs. We'll pass along the kind words to Dave, Mitch, and Chris!

August 18, 2023

Larson Ford service is dependable and the service personnel especially Mitch was professional and knowledgeable, More

by larryavrin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Mitch for my service and he was exellent
Aug 21, 2023 -

Larson Ford responded

We're glad to know you found our service dependable and professional at Larson Ford. Thanks for recognizing Mitch's knowledge, we'll be sure to pass along your kind words!

August 13, 2023

Service Dept: Recently I was over due an oil change, so ford got me an appointment. Appointment day, I was talking with service advisor about oil change, and about my transmission slip, they looked at an More

by Richw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Larson Ford responded

We're glad to know that our service department at Larson Ford was able to assist you efficiently and effectively. We strive for quick, quality work, so it's great hearing your high-mileage Ford Escape is running smoothly again! Thanks for the review!

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