Larson Ford - Service Center
Lakewood, NJ
160 Reviews of Larson Ford - Service Center
Awesome!! I just want to start by saying that I would most definitely tell anyone that needs a quick, professional experience to go to the New quick lanes. Wi I just want to start by saying that I would most definitely tell anyone that needs a quick, professional experience to go to the New quick lanes. With no appointment not only did Silvana Vasco help me but made me feel like One of the Ford family. Very knowledgeable and friendly. Took the time to explain everything and was able to save me some money. I’m from out of state and I felt like I was at my Ford dealership!! Silvana Vasco you go girl!! More
Amazing dealership to work with I just bought a 2017 Ford Fusion Sport. This is the second vehicle I have bought from this dealership, and anytime I want a Ford product, this is th I just bought a 2017 Ford Fusion Sport. This is the second vehicle I have bought from this dealership, and anytime I want a Ford product, this is the dealership I will use. They got me in and out quickly and were very respectful of my time. I drove away with my new car without having to wait a day or two for it to be prepped for delivery. It is not a high pressure dealership, and they worked very hard to make the numbers work for me. I would very highly recommend this dealer to anyone looking for a Ford, or any of the preowned vehicles they have available. More
Above and beyond to fix an issue I want to take some time to give praise to the service department for finding a resolution to my vehicle problems. Especially the job done by the serv I want to take some time to give praise to the service department for finding a resolution to my vehicle problems. Especially the job done by the service manager, Lou Pagano. To make a long story short - my 2013 Ford F-150 had a problem with the engines cooling system. A defect in a certain part was causing problems; it’s a problem Ford knows about but it only affects a small percentage of trucks. It is not through a fault of Larson Ford, but they were able to help me out by going above and beyond. The hard to locate part was found and installed within days. Mr. Pagano and his team did an excellent job with isolating the issue, contacting Ford and fixing the issue. It’s been two weeks and I believe my cooling system problem is resolved. By keeping an open line of communication they were able to handle the situation with professionalism. It’s something you don’t see anymore in business and I was happy to have the Larson Ford Service department help me keep my truck on the road. Thank you again for your help! More
Bought a Car While Bringing My Truck in For Service This dealer sold my my 2016 Ford F350. I called other dealer closer to home after having a hard start and check engine light they booked me a week out This dealer sold my my 2016 Ford F350. I called other dealer closer to home after having a hard start and check engine light they booked me a week out. I called Larson and had problem looked at next day. While there Susan Havrilla showed me several used vehicles and I chose a Lincoln MKC from their stock to back up my F350 needs. She was professional and did not push me in any way. She did help me get my price. I recommend her as a sales rep. More
Fast & Friendly Service Silvano reached out to me on some outstanding open recalls on some of our vehicles. She scheduled them in and got them done same day! Painless! Thank Silvano reached out to me on some outstanding open recalls on some of our vehicles. She scheduled them in and got them done same day! Painless! Thank you for taking the time & the initiative! More
Chris Mercer the manager is very helpful and concern. Worth giving them excellent, because they deserve it. Nobody matches them, they are professionals, approachable and an asset to the company. Chris Me Worth giving them excellent, because they deserve it. Nobody matches them, they are professionals, approachable and an asset to the company. Chris Mercer cares and explain what to do and what was done in your car service. More
Excellent service and great follow up I wanted to take a minute to sing the praises of Silvana. She is a very diligent and personable service representative. She makes every step of the pr I wanted to take a minute to sing the praises of Silvana. She is a very diligent and personable service representative. She makes every step of the process easy. She explains what needs to be understood and she makes sure to communicate throughout what can be a stressful process. Recently, I had my car in for an oil change and mentioned a concern I had. SIlvana had a tech look at it and sure enough there was an issue. My car was out of factor warranty, but she followed up with the extended warranty company and got my repair covered. She's really an asset to Larson. She goes the extra mile and always smiles as she makes things happen. Thank you Silvana! More
Quick, Easy, Awesome! Tom, Lou, and Billy E were awesome! Brought my 2016 Ford Explorer in for throttle body and push button start and got my car back in a timely manner. T Tom, Lou, and Billy E were awesome! Brought my 2016 Ford Explorer in for throttle body and push button start and got my car back in a timely manner. Thank you! Best Ford Service department EVER! More
Excellent service The staff who helped me, Bobby, Tim, and Tracy were very helpful and made my experience at Larson Ford a great one. Everything went very smoothly, and The staff who helped me, Bobby, Tim, and Tracy were very helpful and made my experience at Larson Ford a great one. Everything went very smoothly, and they all did a great job at making car buying simple, and easy. Would not go anywhere else. More
Wonderful & Professional! Everyone from Rob Larson to every employee I had interaction with were professional,friendly & knowledgeable in their departments! I will always be a Everyone from Rob Larson to every employee I had interaction with were professional,friendly & knowledgeable in their departments! I will always be a Larson Ford customer and I will recommend them to everyone! More