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Larson Ford - Service Center

Lakewood, NJ

5.0
160 Reviews

160 Reviews of Larson Ford - Service Center

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July 11, 2018

Awesome!! I just want to start by saying that I would most definitely tell anyone that needs a quick, professional experience to go to the New quick lanes. Wi More

by Happy Marline!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvana Vasco
Jul 12, 2018 -

Larson Ford responded

Thank you, Maline! We're so glad you had a great experience! We hope to see you again soon!

July 07, 2018

Amazing dealership to work with I just bought a 2017 Ford Fusion Sport. This is the second vehicle I have bought from this dealership, and anytime I want a Ford product, this is th More

by Jwbouch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Colapinto
Jul 09, 2018 -

Larson Ford responded

Thank you! We're glad you had a great car buying experience! Enjoy your new Fusion!

February 25, 2018

Above and beyond to fix an issue I want to take some time to give praise to the service department for finding a resolution to my vehicle problems. Especially the job done by the serv More

by Jrwarnet
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Pagano
Feb 26, 2018 -

Larson Ford responded

Thank you for the great review! We appreciate your business and we are so happy to hear that Lou Pagano and his team were able to assist you while visiting us. We are glad to hear that we were able to get you back on the road in a timely matter!

January 24, 2018

Bought a Car While Bringing My Truck in For Service This dealer sold my my 2016 Ford F350. I called other dealer closer to home after having a hard start and check engine light they booked me a week out More

by Wayne Duszczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Havrilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2017

Fast & Friendly Service Silvano reached out to me on some outstanding open recalls on some of our vehicles. She scheduled them in and got them done same day! Painless! Thank More

by TSJ Auto
Recommend Dealer
Yes
Employees Worked With
Silvana Vasco
Nov 16, 2017 -

Larson Ford responded

Thank you! The safety and time of our customers is one of our top priorities!

November 03, 2017

Chris Mercer the manager is very helpful and concern. Worth giving them excellent, because they deserve it. Nobody matches them, they are professionals, approachable and an asset to the company. Chris Me More

by ROY MAGTULOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Big John Duncsak, Chris Bristow , Dylan Salle, Gene Wendelken
Nov 08, 2017 -

Larson Ford responded

Thank you, Roy! Chris is one of our best team members!

July 03, 2017

Excellent service and great follow up I wanted to take a minute to sing the praises of Silvana. She is a very diligent and personable service representative. She makes every step of the pr More

by Camry2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvana Vasco
Jul 05, 2017 -

Larson Ford responded

Hello, Thank you so much for your 4.8 star review. I am happy to hear you enjoyed your experience with us. Silvana is outstanding & we are honored to have her on our team. Thank you for shopping at Larson Ford & we look forward to working with you again soon. Best, Rob Larson, GM

February 03, 2017

Quick, Easy, Awesome! Tom, Lou, and Billy E were awesome! Brought my 2016 Ford Explorer in for throttle body and push button start and got my car back in a timely manner. T More

by Dylan S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Teta
Feb 03, 2017 -

Larson Ford responded

Hello Dylan S. Thank you for your five star review. I am glad Tom, Lou, and Billy were able to get the job done and get your car back quickly. They are all key parts to our service department. Thank you for choosing Larson Ford. We hope to see you again soon. Sincerely, Rob Larson, GM

January 31, 2017

Excellent service The staff who helped me, Bobby, Tim, and Tracy were very helpful and made my experience at Larson Ford a great one. Everything went very smoothly, and More

by rphills16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Pellicano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert F. Barranger Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2017 -

Larson Ford responded

Hello rphills16. Thank you for your gracious review on Rob, Tim, and Tracy. Rob, Tim, and Tracy all excel in customer satisfaction and for that we are grateful to have them work with us. Thank you for shopping at Larson Ford. We hope to see you again soon. Best Wishes, Rob Larson, GM

August 17, 2016

Wonderful & Professional! Everyone from Rob Larson to every employee I had interaction with were professional,friendly & knowledgeable in their departments! I will always be a More

by Grateful8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvana Vasco
Aug 17, 2016 -

Larson Ford responded

HELLO GRATEFUL8, Thanks so much for the great review! All of our employees really do appreciate the nice words that you gave us! Thanks for always coming to us and for the recommendation! Sincerely, Rob Larson, GM

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