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Larson Ford - Service Center

Lakewood, NJ

5.0
141 Reviews

141 Reviews of Larson Ford - Service Center

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December 03, 2024

Chris from service is the best. Best prices in town. Definitely recommend for all service More

by kkat955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Larson Ford responded

Thank you for trusting Chris and Larson Ford with your business!

December 02, 2024

I went today for the first time for a Warranty issue with my 2025 Ford Explorer and was extremely impressed with the service, attention and professionalism. You restored my faith in Ford Warranty Services. K More

by rsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Sperling
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Dec 03, 2024 -

Larson Ford responded

We're delighted to hear that your first visit for a warranty issue with your 2025 Ford Explorer was impressive here at Larson Ford. Thank you for trusting us and sharing such positive feedback about our service and professionalism! We'll keep up the good work!

November 26, 2024

Service is always on time and courteous. I’m completely satisfied with this dealership and it’s people. More

by sserikson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Costa
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Nov 27, 2024 -

Larson Ford responded

We're delighted to hear that you're satisfied with the service at Larson Ford! Our team is committed to providing timely and courteous experiences. Thank you for your support!

November 18, 2024

Great fast and friendly service each and every time. No complaints at all from this satisfied customer! More

by lesthompson357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Larson Ford responded

Thank you for the fantastic feedback! We're delighted to hear that you're consistently satisfied with our service at Larson Ford. Looking forward to your next visit!

November 15, 2024

They've taken great care of my 2020 Explorer ST since I purchased it from same dealership in July 2019. Pre-work inspections are thorough and let me know when maintenance needs are "now" or "next visit" s More

by jphurley0907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : From Service Dept.: Steve, Chris P.
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Nov 15, 2024 -

Larson Ford responded

We're delighted to hear that our team at Larson Ford has been able to keep your 2020 Explorer ST in top shape! It's great knowing the pre-work inspections have helped you plan maintenance effectively. Thank you for trusting us with your vehicle's care!

October 25, 2024

very professional and helpful repaired problem and found and corrected other issues would not hesitate to recommend them More

by tomzeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Larson Ford responded

Tom, we're delighted to hear that our team at Larson Ford provided professional and helpful service. Thank you for recommending us!

October 25, 2024

The dealership is very professional and dependable they provided the best service and keep my car in great condition More

by tomzeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Larson Ford responded

Tom, we're delighted to hear that you found our service at Larson Ford professional and dependable. Thank you for trusting us with your car's care!

October 23, 2024

Always informative and no surprises . . the service staff are always polite and helpful to your needs More

by jpettyjohn334
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Larson Ford responded

This is the kind of feedback we work hard for at Larson Ford! Thank you for the review.

October 15, 2024

The friendliest and professional service center in New Jersey. Never have to wait for your appointment More

by tonyd3700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Larson Ford responded

Thank you for sharing your experience, Tony! We're delighted to hear that our Larson Ford service center in New Jersey met your expectations with friendly and professional care. We look forward to serving you again soon!

October 13, 2024

My vehicle was repaired very promptly, and my service advisor Steve kept me informed, and was very professional and friendly. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Oct 15, 2024 -

Larson Ford responded

Sam, we're delighted to hear that Steve provided you with prompt and professional service at Larson Ford. Thank you for sharing your experience!

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