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Larson Ford

Lakewood, NJ

4.9
986 Reviews
Welcome to Larson Ford! Located in Lakewood Township, NJ, Larson Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Larson Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Visit our website to learn more about the Larson Ford Nice+ Program available on all new car purchases and our complimentary 6 month warranty on all pre-owned vehicles!
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1150 Ocean Ave

Lakewood, NJ

08701

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Showing 986 reviews

February 10, 2016

Good experience, but dont take for granted Purchased a vehicle listed on the internet, response was very good. The only complaint I had was the vehicle was listed as different models on differe More

by usmcusn2097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert F. Barranger Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2016 -

Larson Ford responded

Hello usmcusm2097, Thank you for your review and for taking the time to leave us feedback. Congratulations on your new car! What a great way to begin a new year! I am so pleased that Bobby provided you with an enjoyable car buying experience. At Larson, we want our customers to look forward to car shopping and our goal is make the entire transaction fun. Bobby does an excellent job representing the Larson brand and all of our values. He is incredibly knowledgeable, and he genuinely cares about helping his customers. Bobby is most definitely an important member of the Larson team. I appreciate that you chose Larson and please do not hesitate to call us or stop in if we can ever assist you with anything else in the future. Enjoy your new ride! Warm Regards, Rob Larson, GM

January 07, 2016

Excellent, friendly, relaxed. Michael M. and manager John, were very professional and friendly. They listened to our concerns and worked with us, the experience was pleasurable. More

by angela16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big John Duncsak, Michael Melendez
Jan 11, 2016 -

Larson Ford responded

Hello Angela, Thanks so much for taking the time to leave a review and congratulations on your new car purchase! I am so pleased to hear that Michael and John provided you with a great car buying experience. We really aim to make the entire process fun and never stressful. Michael and John do all that they can to ensure that customers are comfortable and are only satisfied if customers leave 100% happy with their purchases. They do a great job representing the Larson brand and we are lucky to have them on our team. Thank you for choosing Larson, and enjoy your new car! Warmly, Rob Larson, GM

December 01, 2015

Excellent Experience My wife and I went to Larson Ford on Black Friday. I must say it was easier to buy a car with them then to get a TV at Walmart. Chris Bristow our sale More

by thefallons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Bristow
Dec 03, 2015 -

Larson Ford responded

Hello Fallon family, Congratulations on your brand new Fusion! Wow, your review made me so happy! I am just so pleased to hear that you had such a great experience with Chris, and that he was able to assist you in finding exactly what you were looking for. Chris is a vital member of the Larson team. He really strives to make the car shopping experience fun and stress-free. Chris really cares about helping people and he does a great job representing the Larson Ford brand. I am so thrilled that this was your best car buying experience to date; we aim to exceed our customers' expectations, and I love hearing that we met our goal. I really appreciate your recommendation, and I hope that you and your wife enjoy your new Fusion! Warm Regards, Rob Larson, GM

November 26, 2015

Review Bobby Barringer and Donna was great to deal with. Professional, and Made me feel very comfortable. Bobby was very helpful and Donna worked hard to ge More

by john1030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Pellicano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert F. Barranger Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Ewing
Nov 30, 2015 -

Larson Ford responded

Hello John1030, Congratulations on your new car! I am so pleased to hear that you had an enjoyable experience with Donna and Bobby. We really aim to make the car buying experience fun and never stressful, so it's great to hear that you felt comfortable in our dealership. Donna and Bobby are important members of the Larson team and they really care about helping their customers. They do a great job representing the Larson Ford brand overall. Thank you for recommending us, and please do not hesitate to call us or stop in should you ever need anything else in the future. Enjoy your new car! Best, Rob Larson, GM

Jan 11, 2016 -

Larson Ford responded

Hello John, Thanks so much for taking the time to leave a review and congratulations on your new car purchase! I am so pleased to hear that Donna and Bobby provided you with a great car buying experience. We really aim to make the entire process fun and never stressful. Donna and Bobby do all that they can to ensure that customers are comfortable and are only satisfied if customers leave 100% happy with their purchases. They do a great job representing the Larson brand and we are lucky to have them on our team. Thank you for choosing Larson, and enjoy your new car! Warmly, Rob Larson, GM

November 25, 2015

Thankful I was in a situation with my lease and he helped me get into another car i was able to afford. He was helpful, patient and helped me make the best c More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2016 -

Larson Ford responded

Hello Melissa, Thank you for your kind review. We're so happy that we could help you find exactly what you were looking for and that Robert provided you with a great car buying experience. Many congratulations on your new car purchase! What a great way to start the new year! Robert is an excellent example of everything that Larson Ford stands for, and he really cares about his customers. He loves seeing his customers leave happy, and is not satisfied with anything less. Thank you for choosing Larson Ford. I hope you enjoy your new car, and we look forward to seeing you again in the future. Best, Rob Larson, GM

November 02, 2015

First Time Buy and Owner This was my first time ever purchasing a vehicle from a certified dealership. My experience was both new and exciting, both my salesmen as well as the More

by mercadon80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Donna Ewing, Dave Pirk
Nov 02, 2015 -

Larson Ford responded

Hello mercadon80, Thank you so much for your kind review! I am so honored to have been a part of your first car purchasing experience at a certified dealership! Congratulations on becoming a car buyer (and owner) and thank you for choosing Larson Ford! I am so pleased that we were able to offer you a great first car buying experience. We never want our customers to feel stress or anxious when car shopping, and we strive to make the entire experience fun! Please do not hesitate to call us or stop in if you ever have any questions in the future, and again, I want to wish you a huge congratulations on your new car! We hope to see you again in the future. Best, Rob Larson, GM

October 29, 2015

I'll be back! I was involved in an accident that totaled my SUV. I needed a car and immediately called Bob Woodworth. My son leased his 1st new car from Bob earlie More

by njvolsfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Woodworth
Oct 29, 2015 -

Larson Ford responded

Hello njvolsfan, Thank you so much for your review. I am so sorry to hear about your accident, but I am relieved that we were able to help you find a replacement car. I am pleased that Bob and Tracy were able to find you a car that fit your needs and provided you with an enjoyable car buying experience. Bob and Tracy work very well together as a team and are very knowledgeable, but also really care about their customers. Overall, they do a great job representing Larson Ford. Thank you for returning to Larson Ford, and I know that Bob would be honored to hear that you were so impressed with him. Congratulations on your new Fusion, and we look forward to seeing you again in the future! Best, Rob Larson, GM

October 25, 2015

Perfect Day I didn't expect to do more than look a truck I had seen on the website the night before!! So, I meet Kyle who I explained a little of my thinking t More

by brian
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Big John Duncsak, Kyle Walters, Tom Fortin, Donna Ewing
Oct 26, 2015 -

Larson Ford responded

Hi Brian, Congratulations on your new truck! Your review made me so happy. I love when customers share their experiences at Larson and with our staff. It means a lot to get this kind of feedback because we really strive to work together as a team here, in order to ensure the best possible customer service, and a great atmosphere. You can really tell that Kyle cares about his customers, and will do anything he can to get them the best deal possible. He does an amazing job representing Larson Ford, and we are so lucky to have him. I really appreciate that you chose Larson, and I want to welcome you to the Larson Ford family! If you need anything in the future, please feel free to call us or stop in. Enjoy your beautiful new truck! Best, Rob Larson, GM

October 24, 2015

Incredible Experience I am not one who typically writes reviews. As a matter of fact, this is my first review and the reason being is I never felt the need to write one. More

by gb22ice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Woodworth, Dylan Salle
Oct 26, 2015 -

Larson Ford responded

Hi gb22ice, Wow, thank you so much for your heartfelt review. You made my day, no make that my week! I am so happy to hear that you had such a wonderful experience with us. Congratulations on your new car by the way! I am honored that you made us your first review on Dealerrater, and so pleased that Bob, Dylan, and Tim were able to assist you. At Larson, we like to treat our customers like family, and our staff does a great job of doing just that. We never want you to feel stressed or dread car shopping. Car shopping should be exciting! I appreciate your recommendation & loyalty, and welcome to the Larson family! Please let us know if you need anything else in the future. Enjoy your new car! Warm Regards, Rob Larson, GM

October 19, 2015

Incompetent Service They where unable to find the problem. They just continued to change parts at my expense. They had the vehicle for 15 days.Cost me over 1200$. I took More

by Robert9987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oct 20, 2015 -

Larson Ford responded

Hello Robert, I am sorry to hear that you were disappointed with our service department. We will be reaching out to you shortly so that we can further discuss your experience and make this right. We look forward to speaking with you. Best, Rob Larson, GM

Oct 20, 2015 -

Robert9987 responded

I will be looking forward to hearing from you.

Oct 22, 2015 -

Larson Ford responded

Hello Robert9987, I sincerely apologize for your negative experience. I would like the opportunity to personally resolve your concerns. Please contact me at 732-363-8100 ext. 512 so that we can further discuss and resolve this matter. I look forward to speaking with you. Warmly, Louis Pagano, Service Manager Looks great, please remove sales since I will handle service concerns only, and add something to the affect that I would like an opportunity to resolve their concern

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