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Larson Ford

Lakewood, NJ

4.9
920 Reviews
Welcome to Larson Ford! Located in Lakewood Township, NJ, Larson Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Larson Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Visit our website to learn more about the Larson Ford Nice+ Program available on all new car purchases and our complimentary 6 month warranty on all pre-owned vehicles!
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1150 Ocean Ave

Lakewood, NJ

08701

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Showing 920 reviews

May 03, 2023

Have used Larson Ford to service my 2013 F-150, 2017 Edge and 2013 Escape since they were new (all 3 purchased at Larson). The Service department is always helpful, cheerful and explains everything being don More

by Carl Hoitela Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Larson Ford responded

Carl, it is fantastic to hear about your years of positive experiences with Larson Ford's service department and specifically with John! We appreciate you trusting us with all 3 of your vehicles since they were new. Thank you for sharing your kind words!

April 25, 2023

Appreciated them staying in touch via text then with a personal phone call from the Mechanic Chris. More

by Necromancer67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Larson Ford responded

We love to hear you had a communicative service here at Larson Ford. Chris will appreciate the shoutout. Thank you for trusting us with your maintenance needs, we look forward to seeing you next time!

April 19, 2023

I've had my 2011 F-150 serviced at Larson Ford since I bought it from them. Very honest and I always leave happy. More

by dwgallo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Porbansky, Mitch
Apr 20, 2023 -

Larson Ford responded

It's wonderful to see your five-star review, and we are so glad to hear that you've been happy with the service at Larson Ford. We appreciate your loyalty and look forward to continuing to provide you with great service for your 2011 F-150. Thank you for your support!

April 13, 2023

Chris has always went above and beyond to service the needs of our company and to keep our fleet rolling. I don’t know what I would do without Chris and the service department team at Larson Ford. More

by Brick Ind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Larson Ford responded

We're elated that Chris and the team have consistently hit the mark with excellent service! It's an honor to have earned your loyalty. Thank you for all your support of Larson Ford!

April 07, 2023

Excellent service department. The Staff is friendly, courteous, and professional and repairs were completed quickly. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Robansky
Apr 18, 2023 -

Larson Ford responded

Charlie, thank you for the review! We are so glad to hear that you had a successful service experience working with the Larson Ford team. Drive safely, and we hope to see you back again down the road!

April 04, 2023

One of the best experiences I’ve ever had, awesome communication, friendly and above and beyond More

by Verange777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry pollack
Apr 05, 2023 -

Larson Ford responded

Thank you for the review! We appreciate your business and hope to see you back again at Larson Ford. Safe travels!

March 31, 2023

Excellent sales transaction , Paul did a good job in explaining my options and selection of vehicles in my price range. Paul was also excellent in answering my technical questions, Laron also had a lar More

by Tony B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tomaselli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Larson Ford responded

Tony, we're thrilled you enjoyed working with Paul and our team at Larson Ford! Thank you so much for the support. Safe driving!

March 30, 2023

Always Excellent experience when having work done here . Fixed correctly . Courteous, knowledgeable staff, I would recommend More

by pairman007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

pairman007 responded

Thank You John

Mar 30, 2023 -

Larson Ford responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Larson Ford team. Drive safely, and we hope to see you again down the road!

Mar 30, 2023 -

pairman007 responded

Please share this with John Thank You Mr Pair

March 30, 2023

Service department explained everything without high pressure techniques to get everything under the sun done. Repairs were completed by the promised time More

by Rick from Brick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 30, 2023 -

Larson Ford responded

We're grateful to have earned your support at Larson Ford! Thanks so much for the feedback, Rick!

March 30, 2023

Expensive, scammers, not trustworthy at all esp in the maintenance dept. will never go back More

by jackie
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Larson Ford responded

Jackie - I'm disappointed to see that you weren't satisfied with your visit. We do our best to provide 5-star experiences and I'm sorry we missed the mark. If you are willing, I would appreciate the opportunity to learn more about your feedback to see how we can improve going forward. Please feel free to reach out to me. Thank you, Louis Pagano - Fixed Operations Director - 732-363-8100 x512

Mar 30, 2023 -

Larson Ford responded

Jackie - I'm disappointed to see that you weren't satisfied with your visit. We do our best to provide 5-star experiences and I'm sorry we missed the mark. If you are willing, I would appreciate the opportunity to learn more about your feedback to see how we can improve going forward. Please feel free to reach out to me. Thank you, Louis Pagano - Fixed Operations Director - 732-363-8100 x512

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