Larry Roesch Chrysler Jeep Dodge
Elmhurst, IL
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I purchased a car John Gomes is your go to guy. Very nice and professional. Highly recommend him especially if you're a first time car buyer as I was. John Gomes is your go to guy. Very nice and professional. Highly recommend him especially if you're a first time car buyer as I was. More
Great Vesi is a great person, friendly, doesn’t pressure you, funny, works with you in any way possible to help, respectful and gives space to talk Vesi is a great person, friendly, doesn’t pressure you, funny, works with you in any way possible to help, respectful and gives space to talk More
Good service all the way around. The service I received from the service rep and the mechanic was oustanding. I plan to bring my jeep for service to Larry Roesch all the time!!! The service I received from the service rep and the mechanic was oustanding. I plan to bring my jeep for service to Larry Roesch all the time!!! More
Excellent service dept - recall appointment I love our local Roesh dealer's service department. They have attentive employees who greet you and quickly process my vehicles' recall work. At t I love our local Roesh dealer's service department. They have attentive employees who greet you and quickly process my vehicles' recall work. At this recent appointment, one employee went above and beyond. My Pacifica was finished with it's recall work, and parked outside the garage. I walked out to get inside, and noticed that it hadn't gotten washed. (not a big deal. I was going to leave and not worry about.) But at that same moment, another service technician was pulling another vehicle in behind me. I asked him if it was possible to get my van washed. He said "sure thing!" and drove it through the car wash. Super nice guy and I think he said his name was Dan. He didn't have to do that. He could have gone and found the guy who worked on my van. But he took the initiative to make sure I was fully satisfied with my experience at Roesh!! Drop-off, quick service and friendly service reps make this shop a welcoming place. In/out and you're back on your way! Always a great experience. Way to go, Roesh for having employees who make sure each and every customer receives great service. Please tell him "thanks" from me. I was happy and I drove off with a sparkling clean Pacifica. More
This is the way to purchase new vehicles! This is the fourth auto we have acquired from the Roesch family of stores. We previewed on-line what we were interested in acquiring, walked into the This is the fourth auto we have acquired from the Roesch family of stores. We previewed on-line what we were interested in acquiring, walked into the dealership around 4 pm on Saturday and drove home with a new Jeep Grand Cherokee Limited a few hours later. A very seamless acquisition process. Nice to work with sales and finance folks that have smiles on their faces. We asked numerous questions and received excellent answers to all. Very professional experience. More
Sales Agent was great. It's an honest rating. There's a little disconnect from the website but once they got me in, they did their best to find and get what I wanted. It's an honest rating. There's a little disconnect from the website but once they got me in, they did their best to find and get what I wanted. More
Replace Shifter cover All went very smooth in all phases of my service experience. Only thing I would change is drying of washed car. Nothing crazy but just basic wipe down All went very smooth in all phases of my service experience. Only thing I would change is drying of washed car. Nothing crazy but just basic wipe down. More
No haggles needed! My husband and I recently made our first big girl/boy purchase: a new used car for him! He'd been driving a 2007 Mercury that had just rolled to over My husband and I recently made our first big girl/boy purchase: a new used car for him! He'd been driving a 2007 Mercury that had just rolled to over 204,000 miles. We made our purchase quickly, mostly from the convenience of our living room couch, by searching online at used dealerships. We went in the next day and test drove two different Jeeps, picked one, and bought it! My only complaint was that the interior of the Jeep was a little dusty and needed to be wiped down with a cloth. Definitely not filthy or even dirty, but just shy of the new car vibe I was hoping for. The entire staff was excellent to work with, but we really appreciated working with Kyle in the sales department and the finance manager (forgot his name). In all, we were in and out with a new (to us) car in 2.5 hours!!! No haggling, no games, no stress. Just an enjoyable purchasing experience! Plus, they gave us above KBB price for our trade-in. Would go back to them anytime! More
Wowwwwwww One word describes my experience.....................AWESOME. From the time I parked in their lot I was greeted by Joe Provenzano, who proceeded to ma One word describes my experience.....................AWESOME. From the time I parked in their lot I was greeted by Joe Provenzano, who proceeded to make my car purchase smooth from beginning to when I drove out in a 2017 Chevy Impala. I woud recommend this facility to anyone who is looking to purchase a vechile. More
Amazing... Best Sales Service in the Area I can’t even begin to describe how happy I am with Larry Roesch and my Salesman Scot Boyle. I had a unique situation where I was buying a vehicle from I can’t even begin to describe how happy I am with Larry Roesch and my Salesman Scot Boyle. I had a unique situation where I was buying a vehicle from out of state and it was a surprise for someone else there in Chicago. I had been trying for over a week to buy a new van. I had 2 very frustrating experiences with 2 other Chrysler Dealers in the area who wouldn’t help me or even take me serious due to me not being able to be there in person. Scot called me back after my internet inquiry on a Van and I explained my situation he immediately jumped into action and made it happen for me. He answered all my millions of phone calls that I made to him trying to work everything out. I even ended buying a more expensive Van than I had planned on because of the great deal they had on a newer model. Scot also helped me pull off an epic surprise for someone very special to me and even got it on video since I couldn’t be there myself. Please extend my thanks to all the Staff that helped in anyway to make this happen. Scot your amazing and I am so Thankful for all you and Larry Roesch did to make this such a wonderful experience! More