Larry Puckett Chevrolet
Prattville, AL
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Brake complications Bought my truck in November of last year and a few weeks ago I got a service brake assist warning, took the truck on a Monday, got it back the follow Bought my truck in November of last year and a few weeks ago I got a service brake assist warning, took the truck on a Monday, got it back the following Friday before lunch. While going to get lunch the brakes messed back up so I took it back that afternoon, I get it back the following Wednesday, on Friday my brakes went out again. Two strikes was enough, I took my truck to another dealership to let them fix it. Courteous and professional staff but it doesn't matter how nice you are if you aren't capable of fixing vehicles when they mess up. More
Always a great experience Since 2010 I've been using Larry Puckett to service my Camaro, now I'll be bringing my 2016 Silverado. Marie, my service rep, has always been very fr Since 2010 I've been using Larry Puckett to service my Camaro, now I'll be bringing my 2016 Silverado. Marie, my service rep, has always been very friendly and ensures I am satisfied with the work being done to my vehicles. There is no one else I would go to to service my Chevy's and I actually live only 5 miles from another dealership. More
Great service department The service was excellence. Justin was very knowledgeable about my vehicle maintenance appointment. They had my vehicle ready in a very timely manner. The service was excellence. Justin was very knowledgeable about my vehicle maintenance appointment. They had my vehicle ready in a very timely manner. I will defiantly be back. More
Awesome experience We didn't know what kind of car we wanted and our salesman Patrick Grier took us around the entire lot and showed us everything they had. We test drov We didn't know what kind of car we wanted and our salesman Patrick Grier took us around the entire lot and showed us everything they had. We test drove 4 vehicles! He was patient and kind and answered all our questions. The entire staff was very helpful and friendly and made our buying experience a pleasurable one. After the sale Patrick went out to the car with us and explained again the entire Onstar system and helped us get it all set up. He also told me I could call or stop by with any questions! I would highly recommend Larry Puckett! More
GREAT Service Dept Justin from the service department was very helpful. Third time he has helped me and is always professional! Is not there to take your money, is there Justin from the service department was very helpful. Third time he has helped me and is always professional! Is not there to take your money, is there to fix your issue and do it quickly. More
Great service really willing to work with you and don't pressure you into buying anything highly recommend Justin Hall he's a great guy gave me what I wanted for tr really willing to work with you and don't pressure you into buying anything highly recommend Justin Hall he's a great guy gave me what I wanted for trade in value on my vehicle really really nice people to work with I recommend this dealership to anyoneif you want a new or used vehicle More
Great Experience I visited Larry Puckett with plans of buying a new vehicle. Normally my husband goes with me, but this time I was on my own. I met with Justin Hall I visited Larry Puckett with plans of buying a new vehicle. Normally my husband goes with me, but this time I was on my own. I met with Justin Hall to discuss what I was looking for and he was extremely helpful and knowledgeable. I received a very fair deal on a beautiful new Tahoe and am very excited with my purchase. Justin and the entire staff were very attentive to the needs of me as the customer. More
Excellent We went to talk to Bruce Williams & told him we we're looking for a suburban . He let us drive a few & we told him we would think about it for a few d We went to talk to Bruce Williams & told him we we're looking for a suburban . He let us drive a few & we told him we would think about it for a few days . He called us back while we were out of town to let us know that he had rec'd some new ones & as soon as we got home we went in to test drive & found the one we wanted . We love our new car & Bruce was very patient & helpful !! Thank you Bruce !!! More
Everyone was very helpful. Everyone is friendly and helpful. I would recommend Larry Puckett to others. We have used Puckett in the past and have had a nice experience each ti Everyone is friendly and helpful. I would recommend Larry Puckett to others. We have used Puckett in the past and have had a nice experience each time. More
Joey was very helpful!! Today we visited several dealerships looking for a Chevrolet Traverse. We stopped by Larry Puckett and Joey Causey was an outstanding salesman. Thank Today we visited several dealerships looking for a Chevrolet Traverse. We stopped by Larry Puckett and Joey Causey was an outstanding salesman. Thank you Joey!!! We love our new vehicle!!! More