Larry Puckett Chevrolet

I originally scheduled an appointment with Larry Puckett Chevrolet service department to have my transmission diagnosed. After another appointment was made I dropped my car off and said that I believe my tr Chevrolet service department to have my transmission diagnosed. After another appointment was made I dropped my car off and said that I believe my transmission is vibrating when the car changes from third gear to fourth gear. I was told that the service team would take a look and find out. The next day I received a phone call saying the car had a few issues and that motor mounts was the reason for the car shuddering from 3rd to 4th gear and it would be $2,300 to fix. I was called back and told that the parts were on back order and they would order aftermarket parts. So I told her to proceed with the those parts. When I arrived to pick up my car i was told that the car was not fully fixed but one of the vibrating issues was done. I drove off and the car was doing the same exact thing before I took it to them. So when I returned and explained that the car still had the same issue. Lewis stated that the car needed engine mounts anyway and I can take it to a (shade tree) mechanic if I wanted the issues fixed without installing engine mounts first to tackle the initial problem. I feel used and sold on something that was fixed but could have waited until after the initial problem with the transmission. Very upset and disappointed with Larry Puckett Chevrolet. More

CT Thorn was fantastic. Gave me a great deal and was straight forward and upfront. Handled mostly everything online and over the phone. Showed up to the dealership was in Gave me a great deal and was straight forward and upfront. Handled mostly everything online and over the phone. Showed up to the dealership was in and out in about an hour. Great car buying experience. More

Bruce helped us purchase out last two vehicles. Everyone there is super friendly. Thank you, Bruce! Everyone there is super friendly. Thank you, Bruce! More

Everyone is very friendly and does not push to get you into something you can't afford. into something you can't afford. More

I always have an amazing experience with CT. He is calm and willing to help find the exact vehicle that you need. Really happy with my truck and how the sale went. He is calm and willing to help find the exact vehicle that you need. Really happy with my truck and how the sale went. More

Best dealership. Take care of their customers. Bruce Williams is the best salesmen we have ever delt with. Gave us the best deal possible. Will recommend this dealers Take care of their customers. Bruce Williams is the best salesmen we have ever delt with. Gave us the best deal possible. Will recommend this dealership and Mr. Bruce to all our friends and family More

Great people and great service! Everyone was kind and very helpful in getting me my truck! Everyone was kind and very helpful in getting me my truck! More

The best experience! CT met me on such a personal level and made the process of buying a new vehicle so simple and effortless. He was very thorough and answered every sin CT met me on such a personal level and made the process of buying a new vehicle so simple and effortless. He was very thorough and answered every single question I had. The vibes were cozy and nice while going through the paperwork process! 10/10 def recommend More

CT Thorn was great he answered all our questions and concerns with great confidence and had all the right answers. I will be letting everyone know if they need a dealer to work with its CT. concerns with great confidence and had all the right answers. I will be letting everyone know if they need a dealer to work with its CT. More