Queen City Mitsubishi

I've been working with this dealership for a couple of months now through Wincy. Who has been straight forward and direct with me the whole time. Recently they had an promotion for no money down with go months now through Wincy. Who has been straight forward and direct with me the whole time. Recently they had an promotion for no money down with good or bad credit. Which I was contacted by there promotional off site team. I spoke with a Diana/Danie whatever her name is that stated to me that she could get me in no money down. I told her that I was already working with Wincy and we already know that I need money down. She stated again that she could get me in no money down and that I was approved for the program. I asked her twice are your sure because I don't have time to waste. She confirmed with me that she was sure and that I needed to come in to finish the process. So I stopped work and proceeded to head there and was met by my original sale agent I've been working with. All my info was confirmed all over again and my credit was ran 3 more times. Just for Wincy to confirm that I needed 10% down. I stated to him that your rep on the phone assured me of no money down and that my time wouldn't be wasted. IM FREAKING PISSED...... Because for one I was lied too, second my time was wasted and third my CREDIT WAS RAN AGAIN!!! I asked to speak with the girl that told this lie but all of sudden she left work and the next day I called she suddenly was on vacation for a week. Listen if your are working with someone directly here that's one thing but DO NOT LISTEN TO THOSE VOUCHER REQUESTS. Save yourself the time for unprofessionalism to a repeat customer like this. I've bought a car here when it was Larry J....but now the bad taste is in my mouth. More

Contracted to give me free oil changes for as long as I own the car. 15 months later & they refuse to honor the contract I signed. A one star rating is generous, I wouldn’t recommend Queen City Mitsubishi own the car. 15 months later & they refuse to honor the contract I signed. A one star rating is generous, I wouldn’t recommend Queen City Mitsubishi & their ignorant, brain dead mouth breathing staff to anyone, please find another dealership cause this one DOES NOT HONOR CONTRACTS! More

Larry Jay Mitsubishi has all of these beautiful cars just waiting on you to stop by. The staff members are super wonderful...I'm loving Nomy car waiting on you to stop by. The staff members are super wonderful...I'm loving Nomy car More

They are very patient and will do the best they can to get you in a car Great customer service get you in a car Great customer service More

Thank you Mike Corum for making this the best experience and helping me drive away in a car. I really had anxiety when I first came in to speak to someone about getting a new car after my car was a total lo and helping me drive away in a car. I really had anxiety when I first came in to speak to someone about getting a new car after my car was a total loss. You are awesome!!! More

The Worse experience ever, got a car Saturday and had to return it today, they're all about money not people. Don't buy here. return it today, they're all about money not people. Don't buy here. More

Just bought my 7th Mitsubishi on Saturday! I’ve kept coming back to Larry Jay because obviously Mitsubishi makes a great car no matter what model I’m shopping for but, also because Mona Hankins (my sale coming back to Larry Jay because obviously Mitsubishi makes a great car no matter what model I’m shopping for but, also because Mona Hankins (my sales professional) makes car buying great fun. Mona has helped me purchase 5 vehicles since 2003. She not only helps me on the day of purchase. She follows up with me regularly to make sure I’m still happy with my choice. She is great to answer any questions I may have between sales. Mona listens to what I need, is very patient, considerate and flexible. I never feel pressured or rushed to make a decision. I completely trust Mona along with everyone else from sales to service to make my drive safe, reliable, affordable and fun. Larry Jay Mitsubishi is my dealership choice for life. Thanks to everyone who, yet again, took the time to make me feel special this weekend! AND my 2021 Outlander Sport BE is absolutely AWESOME! More