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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 489 reviews

May 11, 2024

Service center team is very helpful and go above and beyond to help me out whenever I need them. More

by jeffreybruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
May 10, 2024

Took my Passat in to the service department today for a problem I had with starting. My service writer Karl was incredibly helpful and very pleasant to deal with. He kept me informed all the way through th More

by Ccrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
May 07, 2024

I showed up for my oil change appointment and the wait was 2.5 hours. What’s the point of an appointment if the wait is this long? I would understand if I were a walk in. I haven’t been to another dealers More

by Brittany
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure of the name.
May 08, 2024 -

Larry H. Miller Volkswagen Tucson responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest daily to provide all our customers with a quick and easy visit. If we have not connected by the time you find this response, please contact me directly. I look forward to straightening this out with you! - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com

May 06, 2024

Good personal attention for 10000 mile checkup but unacceptable that the dealership is unprepared to handle factory recall servicing in a timely manner. More

by cjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
May 06, 2024

I was completely satisfied with my overall experience with the staff and the service department as I had my car serviced. More

by Leolady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eleazar Armenta
May 02, 2024

I had a blowout and had to call my service advisor for help with road side assistance. They showed up extremely quickly and had me on my way in less than 30 minutes Upon arriving at the dealership, it More

by ADAM H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Reif, Thomas Bernath
May 01, 2024

They always help and give fast service and the employees are very helpful and friendly. More

by luzabarca11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe, Thomas Bernath
April 25, 2024

Excellent service and helpful service assistance. Waiting time is nice and wairing room always clean. More

by mards49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Asman
April 24, 2024

Victor, Steve and finance was amazing. Everyone was honest and very professional. They took the worry and stress away from purchasing a new vehicle. Love the new 24 atlas!! More

by Aspangle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve, Darrell Toby, Victor Gunnells
April 24, 2024

As soon as I showed up at the dealership, I was greeted as soon as I stepped out of my car and was helped. I was able to drop my car within 30 seconds of my arrival. I picked my car and made an appointm More

by sheikhnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus rief
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