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Larry H. Miller Volkswagen Tucson
Tucson, AZ
490 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 490 reviews
May 29, 2024
What is supposed to be a joyous purchase has been the most upsetting and frustrating 4 weeks with a brand new Volkswagen Atlas. I hadn’t even had the car in my possession for more than 24 hours and it wa most upsetting and frustrating 4 weeks with a brand new Volkswagen Atlas. I hadn’t even had the car in my possession for more than 24 hours and it was already causing problems. I have already taken my vehicle into the shop twice for the same issue after purchasing it on 04/22/2024. They have sent me on my way assuring that the issue was fixed. That is not the case. I have an open ticket to replace my screen in my car with the service department- had I been given a better time frame as to when the part is supposed to arrive maybe there wouldn’t be such frustration. The lack in communication and me having to call to make sure I am being taken care of and not forgotten. To top it off I am now having another issue with a squeaking noise when every door in my car closes and after driving around for some time you can hear it clink. I made the serviceman aware and his exact words is that he is 99% sure he knows what it is. Made me think this is a common issue if he was able to diagnose it over the phone. This was a large purchase so it is a slap in the face that you can go buy something brand new and not be taken care of. I have made my salesmen aware and they have also brought this to the GM’s attention. But again the lack in communication from everybody goes to show they got their sale and have wiped their hands. More
by cassee12
Employees Worked With
Darrell Toby, Victor Gunnells, Robert Rinyu, Karl Kompe
May 25, 2024
Always fast to get you in. Karl and Eleazar take fantastic care of me each time. I come here before I go to the other option that is 3 blocks from my house. Karl and Eleazar take fantastic care of me each time. I come here before I go to the other option that is 3 blocks from my house. More
by CD
Employees Worked With
Karl Kompe, Eleazar Armenta
May 23, 2024
I had never worked with Thomas Bernath but I loved his attention to detail and keeping me well informed about what was going on with my car. Thank you Thomas. attention to detail and keeping me well informed about what was going on with my car. Thank you Thomas. More
by Airbornepigs
Employees Worked With
Thomas Bernath
May 22, 2024
Great to deal with. I came in hard on my trade in value and warranty. Both the sales associate Robert and the financial manager were gracious, patient and obliging durin I came in hard on my trade in value and warranty. Both the sales associate Robert and the financial manager were gracious, patient and obliging during the entire process More
by michjiha
Employees Worked With
Robert Rinyu
May 21, 2024
Always great service. The service department is respectful and knowledgeable. Bought my car new from the dealership over 10 years ago and it's still the same great service The service department is respectful and knowledgeable. Bought my car new from the dealership over 10 years ago and it's still the same great service. More
by JustTraci
Employees Worked With
Andrew Asman, Karl Kompe, Samantha Gilberti
May 12, 2024
Always a pleasure to travel from up north to Larry H. Miller Volkswagen in Tucson. They’re always so kind, caring, and will let me know when something is needed on my car. The friendliness of this dealer Miller Volkswagen in Tucson. They’re always so kind, caring, and will let me know when something is needed on my car. The friendliness of this dealership is amazing every time I come down for service. Best place so far! More
by vampymusegirl
Employees Worked With
Joseph Woodall, Thomas Bernath
