Larry H. Miller Volkswagen Tucson
Tucson, AZ
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Sales department was fine, but service department is another world. We bought a brand new atlas cross sport and almost immediately began having issues with electrical features in the car and random alar another world. We bought a brand new atlas cross sport and almost immediately began having issues with electrical features in the car and random alarms. I called for service and they tried to minimize everything I brought up and fell back on the old “it may just need a system update.” I had them look and turns out a module that controls the lane departure system, anti collision and Cruze control features was bad. They had to order the part, but did finally replace the module. Fast forward a few days and the car started receiving the exact same errors and alerts as before. Needless to say, we will be looking for another new car. More
Yes the dealer does do a very good job taking care of my car and l plan on buying my next new car there car and l plan on buying my next new car there More
Although Mr. Karl Kompe did a very good job helping me at this dealership on 7/27/24, I am dissatisfied with my ID 4 EV, as it has been very glitchy in the displa Karl Kompe did a very good job helping me at this dealership on 7/27/24, I am dissatisfied with my ID 4 EV, as it has been very glitchy in the display. As a result, it’s hard to understand what you still have left on the battery. Until VW fixes these technical problems, which are significant, I cannot recommend buying an ID 4 model VW. Karl, however, did try and remedy the situation, as best he could. More
I bought their 2 for one oil change/car wash/rotate tires!! I came back 6 months+ back for my “FREE “ 2nd oil change!! I was surprised on no lectures for being a little late on getting my oil chan tires!! I came back 6 months+ back for my “FREE “ 2nd oil change!! I was surprised on no lectures for being a little late on getting my oil change!! No hassle and it was absolutely no charge on my 2 nd oil change!! They kept their word!! It was a pleasant surprise!! Thanks!!! More
Buying my 2024 GLI Autobahn was amazing. Joe at Larry H Miller was honest, helpful and made the process easy. He contacted me about a week later just to see if everything was ok or if I had Joe at Larry H Miller was honest, helpful and made the process easy. He contacted me about a week later just to see if everything was ok or if I had questions. He went above and beyond. Much appreciated. More