Larry H. Miller Volkswagen Tucson
Tucson, AZ
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I came in after looking at cars on internet. I had picked two I wanted to see. Ken was very helpful. Showed me the cars I was interested. I saw a third car I liked and test drove that. Ken was nev picked two I wanted to see. Ken was very helpful. Showed me the cars I was interested. I saw a third car I liked and test drove that. Ken was never pushy answered my questions and I didn't feel pressured at all. At the end bought myself a car and bought my son a car also. I would definately recommend Tucson Volkswagen and Ken again. Also The finance manager I believe his name was Sean was also very helpful and would recommend him as well. Needed some minor repair on one car and service staff (Heinz and brandon) got me what I needed. More
Steve Norris was friendly, courteous, and knowledgeable about the model we purchased. I would highly recommend him when considering an auto purchase from this dealership. about the model we purchased. I would highly recommend him when considering an auto purchase from this dealership. More
From start to finish we were guided through the process of choosing and purchasing the right car for us. We were trading in a Honda hybrid civic, and had already decided to purchase a VW Jetta but we want of choosing and purchasing the right car for us. We were trading in a Honda hybrid civic, and had already decided to purchase a VW Jetta but we wanted to see first hand whether going with the new Jetta Hybrid vs TDI would be our solution. Steve and his associate Shea lead us in an informational and lively discussion culminating in our purchase of the Jetta TDI. We felt supported and never pressured, and we are very pleased with our new car. More
Our visit to Tucson Volkswagen met or exceeded our expectations for a pleasant experience. We were interested in the brand new 2013 Jetta Hybrid. Ken Murch presented all the information about the vehi expectations for a pleasant experience. We were interested in the brand new 2013 Jetta Hybrid. Ken Murch presented all the information about the vehicle and explained its features in detail. We were neither rushed nor pressured. The cost of various options was laid out, but the process was always driven by what we were interested in, not what the dealer might want us to take off the lot. The test drive allowed us the opportunity to get a feel for the combined electric motor and gasoline engine on accelerating. Likewise, we could experience the regenerative braking which is more sensitive than the brakes I had on my old Jetta. Once we agreed on price, the paperwork that followed was straightforward and explained at every step. Now that we've had the car for a few days, we are thrilled with its fit and finish, the responsiveness of the road feel and handling, the power when needed to accelerate, but also the gauges that display fuel consumption and mileage, how light or heavy the "throttle" and the simplicity of the dashboard console, switches, and readouts. The controls are intuitive. There were no unpleasant surprises and the car behaves as advertised. All in all, a very positive experience! More
Great experience buying our first Volkswagon. I would recommend Tucson VW and Adam Fisher to anybody. Adam was very helpful in the whole process. Thank you!! recommend Tucson VW and Adam Fisher to anybody. Adam was very helpful in the whole process. Thank you!! More
I had an overall good experience and would purchase another car from them. Also, I would recommend this dealership to anyone looking for a new or used VW. another car from them. Also, I would recommend this dealership to anyone looking for a new or used VW. More
Steve Norris was a great sales rep- internet sale and handled all my needs online prior to visiting the dealership. The sales and finance staff were courteous- complete- not pressuring- and delivered a handled all my needs online prior to visiting the dealership. The sales and finance staff were courteous- complete- not pressuring- and delivered a quality experience- we will return. More
They were a very professional and helpful dealership with great prices and great staff. The signing and getting the car prepped was fantastic and the car looked very good when I took it home. great prices and great staff. The signing and getting the car prepped was fantastic and the car looked very good when I took it home. More
Tucson Volkswagen did an awesome job helping us find a car to find our needs AND budget. My husband called prior to arriving at the dealership and spoke with Eric Gulbrandsen who stated that he would tak car to find our needs AND budget. My husband called prior to arriving at the dealership and spoke with Eric Gulbrandsen who stated that he would take the vehicle out for us and have it ready for a test drive. Sure enough, when we got there it was waiting for us. The whole experience was very positive, low pressure, helpful, and friendly. I would recommend this dealership and Eric to anyone looking to deal with a honest, up front salesman. More