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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
494 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 494 reviews

October 23, 2017

Great fast oil change service! Went for an oil change, guys did a great job, friendly service adviser's and out in time to make it to my next appointment! Thank you More

by Colagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Oct 23, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad that you came to us to get your oil changed. I will let my service team know that they are doing a great job and we look forward to seeing you back in here soon. -- Bill Klaer, General Manager

October 23, 2017

Horriable experiance Went there for service, they told me to go to discount tire that they couldn’t help me. The service writer was eating while discussing what the tech s More

by Kortney66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn
Oct 25, 2017 -

Larry H. Miller Volkswagen Tucson responded

Kortney, I am sorry that you had this type of experience here with our service team. I will address this situation with my guys to make sure it never happens again. Please reach out to me if you would like to further address your concerns. My number is 520-829-9384. – Bill Klaer, General Manager

October 23, 2017

Stress free purchase My purchase was stress-free, quick, easy, and pleasant. As I strolled through the parking lot look for the car I was interested in, I met Arnie Rodri More

by susyarmenta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnie Rodriguez
Oct 23, 2017 -

Larry H. Miller Volkswagen Tucson responded

Congrats on your new car! I am glad that my team could make your car buying experience quick, easy, stress-free and simple. We strive to be the best place in Tucson to buy a car and it looks like you experience that with us. Let me know if you need anything else from us. -- Bill Klaer, General Manager

October 22, 2017

It was great, fast. Travis is great always a good experience when I take my car in thanks. Getting a same day appointment was easy using online service. Oil change took More

by Jen1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Oct 23, 2017 -

Larry H. Miller Volkswagen Tucson responded

Jen, thank you for trusting us and Travis to work on your car. I am glad that you are loyal to our service team and that we take good care of your car every time you come in. Have a great day! -- Bill Klaer, General Manager

October 20, 2017

Great customer service Very friendly environment, very professional. Sales managers and also salesmen were very helpful on getting me what I wanted, at a reasonable cost. More

by Martinaj1611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Oct 23, 2017 -

Larry H. Miller Volkswagen Tucson responded

Martina, congrats on your vehicle purchase. I am glad that my team was very friendly and helpful to you in the car buying process. I appreciate your recommendation of us! Let me know if you need anything else from us. -- Bill Klaer, General Manager

October 19, 2017

Ok That’s good That’s ok and good services and virtuoso cordial that’s very good dealer anyway sales men so hoood person that’s you that it so far More

by Rolandvega 67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Oct 23, 2017 -

Larry H. Miller Volkswagen Tucson responded

Roland, thank you for leaving us this great review. I am glad that you think highly of our dealership and that you like my team. Please let me know if you need anything else. -- Bill Klaer, General Manager

October 18, 2017

Love my new Jetta! Overall I was happy with the transaction. They initially promised discounts that they couldn’t follow through with and the out the door price kept cha More

by Acegirl730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnie
Oct 23, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that you were able to settle on a price that you liked on your new Jetta. I am grateful that you work well with my team to get your new Jetta deal work out. Congrats on your new car and have a nice day. -- Bill Klaer, General Manager

October 18, 2017

Routine maintenance Nothing out of the usual...oil change/tire rotation with my maintenance contract. Everything went according to plan, no surprises...in and out in abou More

by dougs10s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl
Oct 23, 2017 -

Larry H. Miller Volkswagen Tucson responded

Doug, thank you for trusting us to do the maintenance on your car. I am glad that we could get your car in and out in a timely manner. We hope to see you when you need your next oil change. -- Bill Klaer, General Manager

October 18, 2017

Excellent service all around! Had a great experience buying a new Jetta. Everybody was helpful and very straight forward. Didn’t try to sell me a vehicle I didn’t really want... an More

by Traci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abib, Tim Hanson
Oct 23, 2017 -

Larry H. Miller Volkswagen Tucson responded

Traci, congrats on your new Jetta!! I am so happy that you had a positive car buying experience with us. Let me know if you need anything else from us. -- Bill Klaer, General Manager

October 14, 2017

Excellent service Excellent service, fast response, very friendly staff, I am very satisfied how professional was done repair of my car and I so happy to do business w More

by Slava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Walton
Oct 23, 2017 -

Larry H. Miller Volkswagen Tucson responded

Slava, I am glad that you experienced great customer service while at the dealership. Thank you for letting us repair your car. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

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