Larry H. Miller Volkswagen Tucson

Quick and eady Everyone was friendly. The one thing ...i was not informed of a car switch..i could have walked...but zack seemed genuiely apologetic so i completed t Everyone was friendly. The one thing ...i was not informed of a car switch..i could have walked...but zack seemed genuiely apologetic so i completed the transaction.. More

The car deal that almost wasn’t From the minute I stepped on to the lot, Abid Alhilal was exceptional. He answered my questions, explained everything about the car without being push From the minute I stepped on to the lot, Abid Alhilal was exceptional. He answered my questions, explained everything about the car without being pushy, and made us feel like we were the only people in the dealership. While we waited for financing, he checked on us frequently. Tim in finance was the hero of the day. He worked for 24 hours to make sure this deal happened within my specified criteria. Everyone I came into contact with was wonderful. But these two need a raise. More

Excellent Friendly. Courteous. Kind helpful. Took less than 30 min for paperwork Gary goodin was fantastic. He was a pleasure to work with. All staff were grea Friendly. Courteous. Kind helpful. Took less than 30 min for paperwork Gary goodin was fantastic. He was a pleasure to work with. All staff were great. More

Friendly, but second opinion raised concerns Interactions with staff were very good. Place was attractive, professional, and clean. They gladly worked with my schedule. I don't normally use the Interactions with staff were very good. Place was attractive, professional, and clean. They gladly worked with my schedule. I don't normally use them for routine service, but was at the dealership for the airbag recall fix My engine light had just come on, so I asked to have it checked. After deciding to get a second opinion on over $2K worth of recommended work, my regular shop discovered all the trouble codes had been cleared. This kept them from having the same information to work from as the technicians in the dealership. My guys suggested code clearing wasn't necessary while Andrew was helpful in explaining this is part of VW's standard, comprehensive troubleshooting process. I admit I don't know enough about how this works to know who is right. I just know it was a challenge to get a fully qualified second opinion. Among the recommended repairs was one to replace the high pressure fuel pump. There is a bracket protecting that pump from accident damage and fuel leaks. Two bolts secure that bracket. One was loose and the other was missing altogether. That cost me $60 in labor to have fixed by my regular mechanic. [Update] Two weeks in and my car is reporting an air bag fault. I'm going to have Miller recheck the recall work and will add to this review once we get it worked out. More

Great experience buying my first voljswagen I had a great experience buying my first Volkswagen from Larry H Miller Voljswagen in Tucson, AZ. My salesman, Gary, was knowledgeable and efficient. I had a great experience buying my first Volkswagen from Larry H Miller Voljswagen in Tucson, AZ. My salesman, Gary, was knowledgeable and efficient. I plan on buying my next car from Gary. More

Great fast oil change service! Went for an oil change, guys did a great job, friendly service adviser's and out in time to make it to my next appointment! Thank you Went for an oil change, guys did a great job, friendly service adviser's and out in time to make it to my next appointment! Thank you More

Horriable experiance Went there for service, they told me to go to discount tire that they couldn’t help me. The service writer was eating while discussing what the tech s Went there for service, they told me to go to discount tire that they couldn’t help me. The service writer was eating while discussing what the tech said. VERY UNPROFESSIONAL! Would not reccomeond Larry H Miller to anyone! Don’t waste you time! They will tell you they can’t service your car after paying for warranty and road hazard. Why pay for that if they won’t take the time to fix the issues. Instead they tell you we can’t repair a tire here ( really?) ummmmm go to discount! Worst service EVER! Waste of time and money!!! More

Stress free purchase My purchase was stress-free, quick, easy, and pleasant. As I strolled through the parking lot look for the car I was interested in, I met Arnie Rodri My purchase was stress-free, quick, easy, and pleasant. As I strolled through the parking lot look for the car I was interested in, I met Arnie Rodriguez. Arnie walked me straight to the car provided me with every specification about the car. I appreciate how patient he was when answering my questions, which I'm sure I asked the same question more than once. Finance was also quick and stress-free, my entire experience made my purchase a great one. Thank you, More

It was great, fast. Travis is great always a good experience when I take my car in thanks. Getting a same day appointment was easy using online service. Oil change took Travis is great always a good experience when I take my car in thanks. Getting a same day appointment was easy using online service. Oil change took as long as they said it would. Very friendly service. More

Great customer service Very friendly environment, very professional. Sales managers and also salesmen were very helpful on getting me what I wanted, at a reasonable cost. Very friendly environment, very professional. Sales managers and also salesmen were very helpful on getting me what I wanted, at a reasonable cost. Will recommend to friends and family More