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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 489 reviews

November 04, 2017

Car service Shawn was very helpful in accommodating my service needs. I’m leasing a VW and wasn’t quite sure if I had a service package included. He went through More

by Dagmarab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Nov 06, 2017 -

Larry H. Miller Volkswagen Tucson responded

Thank you so much for leasing a VW from us and thanks for trusting us to do the maintenance on your car. I am glad that your questions were answered and that our service was excellent. Have a great day! -- Bill Klaer, General Manager

November 03, 2017

Great experience My experience with purchasing my first Vw was amazing, great service, fast, educated and curteous people. They are great in informing me about feature More

by Rtirado8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnie rodriguez
Nov 06, 2017 -

Larry H. Miller Volkswagen Tucson responded

Congrats on your first ever VW! Welcome to the VW family. I am glad to hear that you had a positive car buying experience with us. Please let me know if you need anything else. -- Bill Klaer, General Manager

November 02, 2017

Great service The service provided was superb. Staff was courteous, knowledgable and answered all questions. car was fixed and ready to go as promised. Would defini More

by Hungryfriar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Nov 02, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that we took good care of your car and delivered on the service that we said we would provide. Thank you for trusting us to work on your car. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

October 31, 2017

Wonderful Experience! I had a great experience getting both an oil change for my car and a detail. My car has never looked better! It was obvious this dealership goes above More

by WildcatFan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Nov 02, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that you are pleased with the work that we did on your car. I am happy to hear that my team went above and beyond to provide you with an enjoyable experience at the dealership. Have a great day! -- Bill Klaer, General Manager

October 30, 2017

Great! Very pleased! Very professional and courteous! Went above and beyond to make sure my car was serviced one hundred percent and explained everything done in detail! D More

by livie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Oct 30, 2017 -

Larry H. Miller Volkswagen Tucson responded

Livie, thank you for taking the time to leave our service team this great review. I am glad that my team went above and beyond to take good care of your car. Let me know if you need anything else from us. -- Bill Klaer, General Manager

October 30, 2017

Awesome! The guys really helped me and worked hard to get me approved. Drove off the lot with a safe and reliable car! Would really recommend the staff here at More

by Alexisanee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salvador , Tim Hanson
Oct 31, 2017 -

Larry H. Miller Volkswagen Tucson responded

Alexis, I am glad to hear that you drove off the lot in a new car, congrats!! I am happy to hear that you had guys working hard to get you into a car you love at a price within your budget. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

October 28, 2017

Fast and convenient Everyone went out of their way to make sure that I got helped in in and out in no time. Travis and Andrew set the appointment and Shawn and Bekka mad More

by SKGregory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Andrew, Sean, Bekka
Oct 30, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad that multiple people from my team were able to assist you when you came in for your service appointment. I am glad that Shawn and Bekka made sure your car was taken care of in a timely manner. We look forward to seeing you in the future. -- Bill Klaer, General Manager

October 28, 2017

20,000 Mile Service We had our 2013 serviced and a repair made on the fuel tank door actulator. The service department was very professional and performed all the tasks I More

by vw owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 30, 2017 -

Larry H. Miller Volkswagen Tucson responded

Thank you so much for trusting us to do the maintenance on your VW. I am glad that you have had multiple positive experiences with our service and sales team. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

October 27, 2017

Outstanding Customer Service The staff at LHM were very friendly and knowledgable, Travis in particular. I felt he really cared about my situation and that he went above and beyon More

by Brandi71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Oct 27, 2017 -

Larry H. Miller Volkswagen Tucson responded

Thanks for leaving us a stellar review! We are very glad to hear that Travis was able to provide you with excellent service. We appreciate the recommendation and we look forward to working with you again soon. — Bill Klaer, General Manager

October 27, 2017

Very helpful and friendly Andrew made my experience at this dealership quick and easy. I came in the day before and made an appointment, where he offered me the option of a shu More

by Tiadiffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 27, 2017 -

Larry H. Miller Volkswagen Tucson responded

Thank you so much for the awesome review! We are happy to hear that Andrew was able to make your visit a phenomenal one. We are always happy to go above and beyond for all of our customers. Don't hesitate to reach out to us if there is ever anything else you may need. — Bill Klaer, General Manager

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