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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
494 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 494 reviews

November 08, 2017

Great service! I do not have a VW dealership where I live, but I travel to cities that do frequently so I went ahead and purchased a VW Touareg. The first time I w More

by OutOfTowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Aranda
Nov 09, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad that Shawn was able to reestablish your trust in us. I am happy that you gave us another chance and we were able to deliver you a positive experience. Please let me know if you need anything else. -- Bill Klaer, General Manager

November 07, 2017

Not just for VW I recommend getting the oil change package. It's worth it knowing your vehicle will be taken care of and checked 3 times a year by people who know wha More

by Elizabeth J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Aranda
Nov 09, 2017 -

Larry H. Miller Volkswagen Tucson responded

Elizabeth, I am glad that you purchased a 1-year maintenance package from us. It is a really great deal and worth every penny. Thanks for trusting us to do the maintenance on your car. -- Bill Klaer, General Manager

November 07, 2017

Shawn is the best I had the best customer service experience with Shawn this visit. My car was inspected, repaired, and ready to go in no time. He was very helpful, and More

by Abenaglio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn , Tim Hanson
Nov 09, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad that you had a great experience and that our customer service was up to par. Thank you for trusting us to repair your car. Let me know if you need anything else from us. -- Bill Klaer, General Manager

November 07, 2017

Wonderful experience The sales experience was great. They had my paperwork done in under 30 minutes. They followed up with me and sent me serval helpful emails about my ca More

by Cperry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abid alhilal
Nov 09, 2017 -

Larry H. Miller Volkswagen Tucson responded

Congrats on your new car! I am glad that you came in and bought a VW from us. I am happy that your car buying process was quick and easy. Let me know if you need anything else from us. -- Bill Klaer, General Manager

November 05, 2017

It was pertty good It was good i just eish i didnt have to drive the a day to figure out theybordred me the wrong size all to wait another day but over all it was ok More

by Tatan54321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Nov 06, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad that you trust us to work on your car and get it back on the road. Sorry for the slight delay when we ordered the wrong part. I appreciate your patience with us and I hope that you continue to do business with us. Let me know if you need anything else from us. -- Bill Klaer, General Manager

November 04, 2017

Car service Shawn was very helpful in accommodating my service needs. I’m leasing a VW and wasn’t quite sure if I had a service package included. He went through More

by Dagmarab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Nov 06, 2017 -

Larry H. Miller Volkswagen Tucson responded

Thank you so much for leasing a VW from us and thanks for trusting us to do the maintenance on your car. I am glad that your questions were answered and that our service was excellent. Have a great day! -- Bill Klaer, General Manager

November 03, 2017

Great experience My experience with purchasing my first Vw was amazing, great service, fast, educated and curteous people. They are great in informing me about feature More

by Rtirado8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnie rodriguez
Nov 06, 2017 -

Larry H. Miller Volkswagen Tucson responded

Congrats on your first ever VW! Welcome to the VW family. I am glad to hear that you had a positive car buying experience with us. Please let me know if you need anything else. -- Bill Klaer, General Manager

November 02, 2017

Great service The service provided was superb. Staff was courteous, knowledgable and answered all questions. car was fixed and ready to go as promised. Would defini More

by Hungryfriar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Nov 02, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that we took good care of your car and delivered on the service that we said we would provide. Thank you for trusting us to work on your car. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

October 31, 2017

Wonderful Experience! I had a great experience getting both an oil change for my car and a detail. My car has never looked better! It was obvious this dealership goes above More

by WildcatFan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Nov 02, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that you are pleased with the work that we did on your car. I am happy to hear that my team went above and beyond to provide you with an enjoyable experience at the dealership. Have a great day! -- Bill Klaer, General Manager

October 30, 2017

Great! Very pleased! Very professional and courteous! Went above and beyond to make sure my car was serviced one hundred percent and explained everything done in detail! D More

by livie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Oct 30, 2017 -

Larry H. Miller Volkswagen Tucson responded

Livie, thank you for taking the time to leave our service team this great review. I am glad that my team went above and beyond to take good care of your car. Let me know if you need anything else from us. -- Bill Klaer, General Manager

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