
Larry H. Miller Volkswagen Tucson
Tucson, AZ
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Kind and speedy service Stopped in for standard oil change and maintenance tonthe vehicle. Great seevice and kept me updated on issues with the vehicle. Great staff and nice Stopped in for standard oil change and maintenance tonthe vehicle. Great seevice and kept me updated on issues with the vehicle. Great staff and nice area to wait More
Not too pushy I had a pretty relaxed experience. Gary wasn't so pushy that I felt turned off, which was nice. He provided great amounts of info about the car and wh I had a pretty relaxed experience. Gary wasn't so pushy that I felt turned off, which was nice. He provided great amounts of info about the car and what I'd be purchasing. Very patient with my decision, and the paperwork went quickly. More
Absolutely horrible I bought a used vehicle that had a service issue needed within the sales contract. Since I live far the dealership completely forgot about my service I bought a used vehicle that had a service issue needed within the sales contract. Since I live far the dealership completely forgot about my service issue and finally after about a month and a half after buying the vehicle they had me take it to a sister dealership. The sister dealership had absolutely no idea how to service the issue and they actually had my after market alarm uninstalled for no reason whatsoever. Also they didn't get my vehicle running and repaired for exactly one month! One month without a vehicle. And mind you, my vehicle was running just fine when I took it to the sister dealership. Throughout all this there was no communication from the GM of the dealership I'm writing this review about. Zero! I asked every single day for over a month and never did to get to speak with the GM. All I got we're lies and ignorance from both this dealership and the sister dealership. I would like to say that Jeremy and Tim were the only good employees who actually helped me. Still, to this day, I don't have my after market alarm reinstalled due to price, even though it was the sister dealership who uninstalled it and gave me lies about the reasons behind it. This was the worst service I have ever had buying a vehicle, and I've purchased many. More
Great service! Travis couldn’t have been more helpful. I would highly recommend the service department. Quick and professional services rendered from the moment I s Travis couldn’t have been more helpful. I would highly recommend the service department. Quick and professional services rendered from the moment I stepped in the service area. More
vehicle purchase & maintenance I purchased my vehicle earlier this year & my purchase included 3 oil change services. this was my first service since purchase & I was in & out of th I purchased my vehicle earlier this year & my purchase included 3 oil change services. this was my first service since purchase & I was in & out of there quicker than the estimated time! very friendly staff! More
Friendly service The staff were very friendly and helpful. They were fast and efficient. It’s hard to review the quality of the work as the car is only a year old. I t The staff were very friendly and helpful. They were fast and efficient. It’s hard to review the quality of the work as the car is only a year old. I took it to the dealer as the car is still under warranty, so not sure if it would have been more cost effective elsewhere. More
Staff if very professional and service is excellent Good service staff very professional also staff helpful in every aspect you could ask for thank you. I recommend this dealership to all my family and Good service staff very professional also staff helpful in every aspect you could ask for thank you. I recommend this dealership to all my family and friends. Thank you More
Great dealer experience Tim in finance worked his butt off to get us the best deal possible. We really feel like all the folks at Larry Miller VW truly want to help get peopl Tim in finance worked his butt off to get us the best deal possible. We really feel like all the folks at Larry Miller VW truly want to help get people into the right car for the best price. We will definitely come back for our next car. More
Great people, great customer service and great experience Made great work with a very tough and challenging situation getting me into a nice and dependable automobile.. showed outstanding patience and superio Made great work with a very tough and challenging situation getting me into a nice and dependable automobile.. showed outstanding patience and superior professionalism.. Sal and Mo definitely went up to and beyond expectations! More
60k mi service No-hassle, straightforward service with helpful answers to my questions about recalls, outside air ventilation, and performance thus far of the VW die No-hassle, straightforward service with helpful answers to my questions about recalls, outside air ventilation, and performance thus far of the VW diesel fixes. I advise phoning to arrange shuttle pick-up to get car after completion of maintenance. More