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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
494 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 494 reviews

November 21, 2017

Kind and speedy service Stopped in for standard oil change and maintenance tonthe vehicle. Great seevice and kept me updated on issues with the vehicle. Great staff and nice More

by CodyW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Nov 21, 2017 -

Larry H. Miller Volkswagen Tucson responded

Cody, I am glad that you chose us for your vehicle maintenance. I am glad that we communicated well with you and got your vehicle in and out in a timely manner. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

November 21, 2017

Not too pushy I had a pretty relaxed experience. Gary wasn't so pushy that I felt turned off, which was nice. He provided great amounts of info about the car and wh More

by Jbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Goodin
Nov 27, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that you had a chill and relaxed experience with us. I am happy to hear that Gary's knowledge about the car assisted you in your decision. Congrats on your new car. -- Bill Klaer, General Manager

November 20, 2017

Absolutely horrible I bought a used vehicle that had a service issue needed within the sales contract. Since I live far the dealership completely forgot about my service More

by Dra123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy, Tim Hanson
Nov 22, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am sorry that you feel like there was a lack of communication from the dealership. I would love to talk with you to address your concerns and to see how we can try to make things right. Please give me a call at 520-829-9384. – Bill Klaer, General Manager

November 19, 2017

Great service! Travis couldn’t have been more helpful. I would highly recommend the service department. Quick and professional services rendered from the moment I s More

by Shirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis., Tim Hanson
Nov 21, 2017 -

Larry H. Miller Volkswagen Tucson responded

Shirl, I am happy to hear that Travis was very helpful to you when you came into the dealership. Thank you for trusting us to work on your car, we appreciate it. Have a great day. -- Bill Klaer, General Manager

November 19, 2017

vehicle purchase & maintenance I purchased my vehicle earlier this year & my purchase included 3 oil change services. this was my first service since purchase & I was in & out of th More

by roxanne m quibell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shawn
Nov 21, 2017 -

Larry H. Miller Volkswagen Tucson responded

Roxanne, I am glad to hear that you purchased one of our Total Care Auto packages. I am happy that you were pleased with the quality and speed of our service. Let me know if you have any questions. -- Bill Klaer, General Manager

November 18, 2017

Friendly service The staff were very friendly and helpful. They were fast and efficient. It’s hard to review the quality of the work as the car is only a year old. I t More

by Guest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Nov 21, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad that you come to us to get your car worked on. Thank you for trusting us to work on your car. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

November 17, 2017

Staff if very professional and service is excellent Good service staff very professional also staff helpful in every aspect you could ask for thank you. I recommend this dealership to all my family and More

by Eleazar j Huerta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Nov 21, 2017 -

Larry H. Miller Volkswagen Tucson responded

Eleazar, I am glad that you received good customer service. I am glad that you felt comfortable at our dealership. Have a great day. -- Bill Klaer, General Manager

November 15, 2017

Great dealer experience Tim in finance worked his butt off to get us the best deal possible. We really feel like all the folks at Larry Miller VW truly want to help get peopl More

by Badmojo1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Nov 21, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that my team worked hard to help you get the deal that you wanted on your car. I love reading reviews like yours. Please let me know if you need anything else. -- Bill Klaer, General Manager

November 11, 2017

Great people, great customer service and great experience Made great work with a very tough and challenging situation getting me into a nice and dependable automobile.. showed outstanding patience and superio More

by Taz13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal and Mo
Nov 13, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad that my team worked with you and got you into a quality and dependable car. We strive to be the best place in Tucson to buy a car and it sounds like you experience that with my team. Let me know if you need anything else from us. -- Bill Klaer, General Manager

November 09, 2017

60k mi service No-hassle, straightforward service with helpful answers to my questions about recalls, outside air ventilation, and performance thus far of the VW die More

by Dubble-W
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis
Nov 13, 2017 -

Larry H. Miller Volkswagen Tucson responded

Thank you for coming in a trusting your 60,000-mile service with us. I am glad that my team was straightforward and answered all of your questions. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

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