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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 489 reviews

November 18, 2017

Friendly service The staff were very friendly and helpful. They were fast and efficient. It’s hard to review the quality of the work as the car is only a year old. I t More

by Guest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Nov 21, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad that you come to us to get your car worked on. Thank you for trusting us to work on your car. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

November 17, 2017

Staff if very professional and service is excellent Good service staff very professional also staff helpful in every aspect you could ask for thank you. I recommend this dealership to all my family and More

by Eleazar j Huerta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Nov 21, 2017 -

Larry H. Miller Volkswagen Tucson responded

Eleazar, I am glad that you received good customer service. I am glad that you felt comfortable at our dealership. Have a great day. -- Bill Klaer, General Manager

November 15, 2017

Great dealer experience Tim in finance worked his butt off to get us the best deal possible. We really feel like all the folks at Larry Miller VW truly want to help get peopl More

by Badmojo1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Nov 21, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that my team worked hard to help you get the deal that you wanted on your car. I love reading reviews like yours. Please let me know if you need anything else. -- Bill Klaer, General Manager

November 11, 2017

Great people, great customer service and great experience Made great work with a very tough and challenging situation getting me into a nice and dependable automobile.. showed outstanding patience and superio More

by Taz13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal and Mo
Nov 13, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad that my team worked with you and got you into a quality and dependable car. We strive to be the best place in Tucson to buy a car and it sounds like you experience that with my team. Let me know if you need anything else from us. -- Bill Klaer, General Manager

November 09, 2017

60k mi service No-hassle, straightforward service with helpful answers to my questions about recalls, outside air ventilation, and performance thus far of the VW die More

by Dubble-W
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis
Nov 13, 2017 -

Larry H. Miller Volkswagen Tucson responded

Thank you for coming in a trusting your 60,000-mile service with us. I am glad that my team was straightforward and answered all of your questions. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

November 08, 2017

Great service! I do not have a VW dealership where I live, but I travel to cities that do frequently so I went ahead and purchased a VW Touareg. The first time I w More

by OutOfTowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Aranda
Nov 09, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad that Shawn was able to reestablish your trust in us. I am happy that you gave us another chance and we were able to deliver you a positive experience. Please let me know if you need anything else. -- Bill Klaer, General Manager

November 07, 2017

Not just for VW I recommend getting the oil change package. It's worth it knowing your vehicle will be taken care of and checked 3 times a year by people who know wha More

by Elizabeth J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Aranda
Nov 09, 2017 -

Larry H. Miller Volkswagen Tucson responded

Elizabeth, I am glad that you purchased a 1-year maintenance package from us. It is a really great deal and worth every penny. Thanks for trusting us to do the maintenance on your car. -- Bill Klaer, General Manager

November 07, 2017

Shawn is the best I had the best customer service experience with Shawn this visit. My car was inspected, repaired, and ready to go in no time. He was very helpful, and More

by Abenaglio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn , Tim Hanson
Nov 09, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad that you had a great experience and that our customer service was up to par. Thank you for trusting us to repair your car. Let me know if you need anything else from us. -- Bill Klaer, General Manager

November 07, 2017

Wonderful experience The sales experience was great. They had my paperwork done in under 30 minutes. They followed up with me and sent me serval helpful emails about my ca More

by Cperry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abid alhilal
Nov 09, 2017 -

Larry H. Miller Volkswagen Tucson responded

Congrats on your new car! I am glad that you came in and bought a VW from us. I am happy that your car buying process was quick and easy. Let me know if you need anything else from us. -- Bill Klaer, General Manager

November 05, 2017

It was pertty good It was good i just eish i didnt have to drive the a day to figure out theybordred me the wrong size all to wait another day but over all it was ok More

by Tatan54321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Nov 06, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad that you trust us to work on your car and get it back on the road. Sorry for the slight delay when we ordered the wrong part. I appreciate your patience with us and I hope that you continue to do business with us. Let me know if you need anything else from us. -- Bill Klaer, General Manager

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