Larry H. Miller Volkswagen Tucson
Tucson, AZ
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I had an appointment set with Christopher Diaz. He came out to me and provided amazing customer service and worked in a timely manner to get everything, I, not only needed but wanted! As soon as yo He came out to me and provided amazing customer service and worked in a timely manner to get everything, I, not only needed but wanted! As soon as you walk in the building the environment is welcoming and everyone is really friendly. Each and everyone I encountered greeted me and gave excellent service. They all went above and beyond to help me. I am truly grateful to be apart of the Volkswagen family! More
They are very professional. Our first experience with VW and Todd the salesman had the car ac on and showed us the car. it was a great experience. They offered some great rebat Our first experience with VW and Todd the salesman had the car ac on and showed us the car. it was a great experience. They offered some great rebates. We decided on the car, but had to wait as it was in transit. They honored the rebates, which proved the professionalism. This was honored even when another salesman Robert took over. It was a great experience and we highly recommend Larry Miller VW of Tucson More
Victor is the magic man! You need to see him for your next vehicle. Not only did I get approved for a vehicle with low credit score but he was able to get me in a newer vehic You need to see him for your next vehicle. Not only did I get approved for a vehicle with low credit score but he was able to get me in a newer vehicle than my original choice ! No pressure just a very calm easy going experience. I highly recommend! More
Horrible communication on the process. My appointment was 1100 on Monday. I was told 24-48 hours for pick up. They didn't even start work till Wednesday and took till Thursday. All i neede My appointment was 1100 on Monday. I was told 24-48 hours for pick up. They didn't even start work till Wednesday and took till Thursday. All i needed was AC service and an oil change. I specifically told them i needed my car in 24 hours. They charged my extra for trim part i didn't even need. This place has no awareness of how to communicate with a customer or what the definition of an appointment means. I was told he would call me back on two different occasions and never even attempted. Amateur hour at it's finest. I would rather take my car to jiffy lube and let minimum wage worker do better job. More