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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 489 reviews

August 29, 2024

Had a check engine light and the service was great, Justin from the service department was super helpful and kind More

by Santiago26200310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
August 27, 2024

I had an appointment set with Christopher Diaz. He came out to me and provided amazing customer service and worked in a timely manner to get everything, I, not only needed but wanted! As soon as yo More

by Adriana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Diaz, Carlos Morales, Darrell Toby, Victor Gunnells
August 27, 2024

Very helpful, I know they were behind but they made sure that the job was done correctly More

by Edgar ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin 5 stars, Karl Kompe
August 23, 2024

They are very professional. Our first experience with VW and Todd the salesman had the car ac on and showed us the car. it was a great experience. They offered some great rebat More

by catballou30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Rinyu
August 23, 2024

Victor is the magic man! You need to see him for your next vehicle. Not only did I get approved for a vehicle with low credit score but he was able to get me in a newer vehic More

by dcabe1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Shamblin, Victor Gunnells
August 15, 2024

Very pleased with the time Victor spent with us in answering our questions, test driving, and purchasing our new Taos. More

by jsafarewitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Toby, Victor Gunnells
August 13, 2024

Excellent Professional Help by Eric & Eleazar in the Service center. Both, Friendly and Courteous R McKenzie More

by Rjmack63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe, Eleazar Armenta, Erik Anderson
August 08, 2024

I was impressed with The dealership who answered all questions and was efficient. I will recommend this dealership to everyone. More

by Mdbernal72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gunnells
August 08, 2024

Very impressed with the professionalism in the service department. They went above and beyond, it was great. More

by Tailspin1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
August 03, 2024

Horrible communication on the process. My appointment was 1100 on Monday. I was told 24-48 hours for pick up. They didn't even start work till Wednesday and took till Thursday. All i neede More

by Travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't care to remember name
Aug 10, 2024 -

Larry H. Miller Volkswagen Tucson responded

Travis, I am deeply sorry to hear about your frustrating experience with your AC service and oil change. We strive to provide accurate diagnostics and timely communication and service, and it's clear we fell short in your case. If we haven't discussed this personally by the time you find this response, please reach out to me directly. I look forward to straightening this out. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com

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