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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 489 reviews

December 12, 2017

Oil change The maintenance folks did a great job with service. They found that my mini van needed a new transmission and made the accommodations for repair. More

by cs19soto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 15, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that my service team did a great job when working on your car. Thank you for trusting us to work on your car. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

December 10, 2017

Awesome! Always kind and courteous. Knowledgeable in all aspects. Clean and inviting facility. I needed a ride back home and pick up return-driver Bill was ver More

by t.l. rios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Dec 15, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad that you were able to have another great experience when you came into our service team. Thank you for trusting us to work on your car. Let me know if you need anything else from you. -- Bill Klaer, General Manager

December 07, 2017

New Car We bought a new Tiguan here. It was a great experience. Ken and Joe are the best! LHM sold the car because of these 2 individuals. Customer service at More

by ritter1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Lewis, Joe Conti
Dec 08, 2017 -

Larry H. Miller Volkswagen Tucson responded

Congrats on buying a new Tiguan! I am glad to hear that you were able to work with Ken and Joe to get your new car. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

December 07, 2017

rip off! So I came in with a overheating radiator and I jus needed to hoses and it was not covered through my total care package, u guys wanted to charge me 40 More

by amberwcks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew
December 04, 2017

Getting my new car The people I dealt with were great. When I took my car back for detailing, I was treated like a king. Thank you to everyone that I came in contact wit More

by Terry11600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal,Tim, Brian, Artie, Tim Hanson
Dec 04, 2017 -

Larry H. Miller Volkswagen Tucson responded

Terry, I am glad that you are pleased with the customer experience that you received at the dealership. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

December 04, 2017

My car was checked inside and out! I went in for an oil change the other day. It was my first oil change in my 2017 Jetta. I'm leasing it and this is my first service for the car too. I More

by Lcbiddle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Aranda
Dec 15, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that you were able to have a great experience when you came in for your first oil change. I hope that you are liking your Jetta. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

December 01, 2017

Service Came into my scheduled appointment time when I arrived the appointment was not in the system but Tim was still able to get me in oil change. It was on More

by Lexilove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Dec 04, 2017 -

Larry H. Miller Volkswagen Tucson responded

Lexi, I am sorry that your appointment didn't stick int he system. I am glad that my team could take good care of you and get your car in and out in a timely manner. Have a great day. -- Bill Klaer, General Manager

December 01, 2017

Great Overall the salesman was great and very knowledgeable about the vehicle! Everyone there had a great sense of humor and willingness to laugh ! I woul More

by Jessicaann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Dec 04, 2017 -

Larry H. Miller Volkswagen Tucson responded

Jessica, I am glad that my team was able to answer all of your questions and help you into a new car. I am glad that you were able to have a good time and that you would recommend us to your peers. have a great day. -- Bill Klaer, General Manager

December 01, 2017

Best car buying experience ever! This was by far the best car buying experience ever! Manny Valencia was our sales consultant. He was friendly, personable, and not in the least bit pu More

by RMiranda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Valencia and Tim “Mac” McElvaine
Dec 04, 2017 -

Larry H. Miller Volkswagen Tucson responded

Miranda, I am glad to hear that we provided you with your best car buying experience ever! We strive to be the best place in town to buy a car. Please let me know if you need anything else. -- Bill Klaer, General Manager

November 29, 2017

Suggestion Being a repeat customer it was time for my TDI synthetic log 2-$110 coupon shows up I get there at opening and they say TDI synthetic is $ 30.00 mor More

by Tdi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew( serviceShuttle ( Felix & John excellent reps
Nov 30, 2017 -

Larry H. Miller Volkswagen Tucson responded

Thank you for bringing this to my attention. I am sorry to hear that you had this unpleasant experience with our service team. Please let me know if you have any other issues and have a nice day! -- Bill Klaer, General Manager

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