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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 489 reviews

December 25, 2017

Great overall experience Andrew and Rebecca in the service dept are awesome. Rebecca said appt would take 2 hours. We live 20+miles from LHM VW so having the shuttle drop us a More

by Paintless dent guy's wife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca, Andrew
Dec 26, 2017 -

Larry H. Miller Volkswagen Tucson responded

Glad your VW was well taken care of and you were able to get some Christmas shopping in. Thank you for your kind words and we hope to see you next time! Bill Klaer, General Manager

December 23, 2017

Check engine light My check engine came on and my car was struggling to run, I called the dealership and they took the car in immediately. They got me to work and had my More

by Des
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 26, 2017 -

Larry H. Miller Volkswagen Tucson responded

Hi Des! I'm thrilled to hear how helpful our team was and thank you for your kind words about Andrew. Please reach out if there's more we can do to help you! Bill Klaer, General Manager

December 23, 2017

Service Review Took 2014 VW Passat in for recall appt on airbag. Booked appt on LHM website and got dayand time that was best for me. I was checked in immediately up More

by AzHoundLover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis and Felix
Dec 26, 2017 -

Larry H. Miller Volkswagen Tucson responded

I'm thrilled to hear you had an excellent experience here working with our service team. We hope to see you again and enjoy your holiday season! Bill Klaer, General Manager

December 19, 2017

Great to work with Very professional Knowledgeable employees Quality used cars Service focus Helpful getting phone set up Explained all of the car fe More

by Likable Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Dec 22, 2017 -

Larry H. Miller Volkswagen Tucson responded

Alex, I am glad that you have so many nice things to say about my employees. We work hard to be the best place in town to buy a car, Let me know if you need anything else from us. -- Bill Klaer, General Manager

December 19, 2017

Best Service Ever I bought my new 2017 Golf at Larry Miller dealership after shopping at 5 other dealers that day. The experience was by far much better. The salesman w More

by Madgog711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Dec 22, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that we provided you with the best service visit ever. I am glad that you chose us above all the other dealership you were shopping at. Thank you for the high praise and the great recommendation. have a great day. -- Bill Klaer, General Manager

December 19, 2017

Great job with repair to my car Went in for an oil change. They noticed a leak. Had me come back within a week and had it fixed. And I got a loaner. Great job!! More

by Shellyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 22, 2017 -

Larry H. Miller Volkswagen Tucson responded

Shelly, I am glad that you came to us for an oil change. thank you for trusting us to do the maintenance on your VW. I am glad that we could find the leak and fix it. Let me know if you need anything else from us. -- Bill Klaer, General Manager

December 19, 2017

Highly satisfied! Service was fast and efficient, and Shawn was friendly and courteous. The service department has a comfortable waiting area which makes waiting for yo More

by VWowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn in service
Dec 22, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that our service team got your car in and out and fixed in a timely manner. I am happy to hear that you enjoyed our waiting area. Have a great day. -- Bill Klaer, General Manager

December 18, 2017

Excellant Everyone I dealt with from my salesman to the service Sept when I purchased my car was friendly and knowledgeable. It was the best car buying experien More

by Emilyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn k
Dec 22, 2017 -

Larry H. Miller Volkswagen Tucson responded

Emily, I am glad that you had such a good time working with your salesman when buying your new car. I am glad that everyone was friendly and made your experience great. Have a great day. -- Bill Klaer, General Manager

December 17, 2017

Happy The service team were very polite and accommodating. They explained everything well and was quick and efficient. The place was clean and very peaceful More

by lcharles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 22, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am glad that you had a positive visit to the service department. Please let me know if you need anything else from us and thanks for trusting us to work on your car. -- Bill Klaer, General Manager

December 12, 2017

Vehicle purchase My experience was great. I worked with Arnie who was friendly and professional. He didn’t make me feel pressured, he actually made me feel cared. I’m More

by Martini1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnie
Dec 15, 2017 -

Larry H. Miller Volkswagen Tucson responded

Martin, I am glad that Arnie made you feel comfortable when you were at the dealership. I happy that you were able to feel zero pressure and buy the car that you wanted. Please let us know if you need anything else from us. Congrats on your new VW. -- Bill Klaer, General Manager

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