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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 489 reviews

January 03, 2018

Our appointment We were late because of an accident on the freeway. We called to let them know. They honored our appointment anyway. They were very respectful. Thank More

by Chic Rementeria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Chic, thank you for communicating your situation with us. I am glad that we were able to get your car in and out in a timely manner and get your car taken care of. Let us know if you need anything else from us. -- Bill Klaer, General Manager

January 03, 2018

observed something concerning to a customers car. I seemed to feel as though I was given a favor/verse the service that was provided. I was promised the service provided at time of signing and I left More

by Jovita
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Jovita, I can promise you that you weren't an inconvenience to us. We are here to provide the best customer experience as possible. Please let us know if you need anything else from us. -- Bill Klaer, General Manager

January 02, 2018

Great experience! Special ordered a vehicle, which was a very easy process. Unfortunately the original sales associate we were workIng with was no longer there when i More

by Mokley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Goodin
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Mokley, I am thrilled to hear that you enjoyed our easy special ordering process. I am glad that you had a positive car buying experience and that you enjoyed working with multiple members of our sales team. Let us know if you need anything else from us. -- Bill Klaer, General Manager

January 01, 2018

Great people, great car! My Jetta is so fun! Being able to work with the great people was easy and not at all time consuming. Highly recommend them for a new car! More

by Venesamg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arni (our sales person), Gibram Cardenas, Tim Hanson
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Venesa, I am glad to hear that you love your VW Jetta, it's such a great vehicle. We appreciate your recommendation of us. Have a great day. -- Bill Klaer, General Manager

January 01, 2018

Great courteous work Please be advised that there is a small paint chip on the drivers back side of the car's hatch body and although I new it wasn't there I am stating it More

by Rh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for leaving us this 5-star rating. Let us know if you need anything else from us. -- Bill Klaer, General Manager

January 01, 2018

New Car Pirchase Larry Miller VW Tucson was very easy to deal with. They were very attentive to us as customers and our salesman David made sure we were comfortable wi More

by PaulB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Paul, I am glad that we were easy to deal with and that we took good care of you when you were here at the dealership. We look forward to doing business with you again. -- Bill Klaer, General Manager

December 28, 2017

Came in for service for an oil change they were great. Came in for a oil change on my Jeep and they were fast friendly and they all love their job here to help the customer. Will be back again for sure. More

by billyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Dec 28, 2017 -

Larry H. Miller Volkswagen Tucson responded

Billy, thank you for trusting us to do the maintenance on your Jeep. I am glad that we got your Jeep's oil changed in a timely manner. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

December 27, 2017

New car in 2 hours We went with the offer we received from another dealership and they beat the price and have us more for our trade. The salesman was very knowledgeable More

by jose martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Dec 28, 2017 -

Larry H. Miller Volkswagen Tucson responded

Jose, I am glad that we could get you the best deal and the most for your trade. Please let me know if you need anything else from us and congrats on your new car! -- Bill Klaer, General Manager

December 26, 2017

They made what others said impossible, possible The sales and finance team were very knowledgeable and informative They helped us understand what was going on every step of the way to putting me More

by NewMKXdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary , Tim Hanson
Dec 27, 2017 -

Larry H. Miller Volkswagen Tucson responded

I'm thrilled to hear you not only got into the vehicle you wanted but that you enjoyed working with our team along the way. Thank you for your kind words! Bill Klaer, General Manager

December 25, 2017

Great Experience! My experience with Larry H Miller Volkswagen was fast, easy, friendly, and great. I would recommend to anyone! Every person I dealt with was professio More

by Dali123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Conti, Kevin
Dec 26, 2017 -

Larry H. Miller Volkswagen Tucson responded

Hi Dali! I can't tell you how much we appreciate your recommendation and I'm glad you enjoyed our team. We look forward to seeing you next time! Bill Klaer, General Manager

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