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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 489 reviews

January 18, 2018

Extraordinary customer service! Larry H. Miller is staffed with an entourage of employees who go above and beyond to take care of my vehicle and to make the process of having my vehi More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

Jen, I am glad to hear that you feel like my team went above and beyond to get your car repaired and back on the road in no time. Please let us know if you have any questions for us or if you need anything. -- Bill Klaer, General Manager

January 17, 2018

Excellent service I had a great experience on my car buying journey arnie rodriguez is a true car profesional he help all the way at the end he help me buy a car not se More

by Machaken87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnie rodriguez
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that you had a great car buying experience with us. Arnie is a great guy and I will let him know that he did a great job. Please let me know if you need anything else from us and congrats on your new car. -- Bill Klaer, General Manager

January 15, 2018

Within my expectation Excellent service with clear and detailed service price listed. There is one staff greeting me when I entered the store. One thing that I am not ha More

by author
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that my team communicated everything to you well and that you know what was going on with your car. Thank you for trusting us to work on your car. I am glad that we could almost take care of everything in 1 visit. Let me know if you need anything else from us. -- Bill Klaer, General Manager

January 15, 2018

excellent service I took my car in Saturday morning because I thought the heater was not working. It turns out I wasn't using one of the settings correctly. Shawn Ara More

by Zorro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Aranda, John Taylor(?)
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

Zorro, Thank you for bringing your car to us and letting us do all of the service work on your car. I am glad that Shawn took great care of you during your visit. Have a great day. --Bill Klaer, General Manager

January 14, 2018

Noise like a fan they in my Jetta,2017 They did a great customer service, my car dealer was there n helps me a lot. The problem is they dud not fix n they did not find or know whats s the More

by Mussy n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Abid, Andre
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

Mussy, I am glad to hear that you were pleased with the customer service that you received while at the dealership. I am sorry that we couldn't take care of everything that was wrong with your car. please let me know if there is anything else we can do for you. -- Bill Klaer, General Manager

January 12, 2018

Service went as planned. Service was done in a timely manner. Advised me of a service that needed done and told me it was covered except for a deductible. More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

Carol, I am glad to hear that we got your car in and out in a timely manner and that we got everything taken care of with your car. Let us know if you need anything else from us. -- Bill Klaer, General Manager

January 12, 2018

Thank you! The staff has been more then helpful, informative and patient. I wouldn’t have the same confidence taking my car anywhere else. Thank you so much! More

by Jessicak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

Jessica, I am glad that you have felt that my staff is taking good care of you. Thanks for trusting us to do the service work on your car. -- Bill Klaer, General Manager

January 08, 2018

Excellent Service Quick service. Excellent job. Very good customer service. Service advisor (Shawn) is very friendly, respectful and knowlegeable about his work. Keep More

by rns16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Shawn Aranda
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for trusting us to do the service on your car. I am glad that you are pleased with the work that we did on your vehicle. Let us know if you need anything else from us. -- Bill Klaer, General Manager

January 08, 2018

Not satisfied I bought a 2014 jetta the salesman said it had a 4 cylinder with turbo which I did not, he didn't even show me the engine compartment, but I took he's More

by Daveight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tibit
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Dave, Thank you for leaving us this positive rating. Please reach out to us if you need anything else. Thank you for choosing us here at Larry H. Miller Volkswagen of Tucson, we appreciate it. -- Bill Klaer, General Manager

January 04, 2018

Great service, great deal Sales man is very professional. Processing time is less than 30 minuets once price is agreed upon. First time service is easy Lu scheduled. New car fe More

by Yuwen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnni
Jan 08, 2018 -

Larry H. Miller Volkswagen Tucson responded

Yuwen, congrats on your new car! I am glad that we could take care of your purchasing process quickly. Let us know if you need anything else from us. -- Bill Klaer, General Manager

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