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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
494 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 494 reviews

January 22, 2018

Excelllent Service! I visited for engine malfunction signal from the dashboard last Friday morning. I waited for 2 hours and the VW service found that the transmission se More

by Jetta777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 23, 2018 -

Larry H. Miller Volkswagen Tucson responded

I am thrilled the hear you had such a great experience with us! We put a lot of emphasis in ensuring that our repairs are done in an effective and timely manner. Additionally, we’re happy you and Shawn got along so well. He is an essential member of our team, and he’ll be happy to hear that you enjoyed your experience with him. We’re excited to do business with you again. - Bill Klaer, General Manager

January 22, 2018

Good Job Great Job and They help all the time. The servive on my car everthing good, so they give me a good service. So thanks so much More

by vgonzalez1488
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Jan 23, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for your incredible review! We take pride in providing all our customers with the excellent service they deserve. We’re looking forward to doing business with you in the future. - Bill Klaer, General Manager

January 21, 2018

Great service! great experience! Great service! Great experience! Very good price for.oil change! Shawn was friendly, efficient and knowledgeable. Did great job of keeping me informed More

by Nancy J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

Nancy, I am glad to hear that you are pleased with the service that you received and your experience with us. Shawn is a great guy and I am glad that he took good care of your vehicle when it was in for its service. Let me know if you need anything else from us. -- Bill Klaer, General Manager

January 20, 2018

Service appt I showed up early, was quoted a time reflecting my appt, which i expected. To my surprise my truck was done about 45 minutes earlier than expected. Th More

by James Hagenberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Tim Hanson
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

James, I am glad to hear that your truck was taken care of quickly. thank you for trusting us to work on your vehicle. Let me know if you need anything else from us. -- Bill Klaer, General Manager

January 18, 2018

10,000 Mile Service Service was professional and performed more quickly than promised. Total time spent was just under one hour. I also received a complimentary car wash More

by Heidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

Heidi, thank you so much for trusting us to work on your vehicle. I am glad to hear that my team finished the work on your car earlier than expected. Have a great day. -- Bill Klaer, General Manager

January 18, 2018

Extraordinary customer service! Larry H. Miller is staffed with an entourage of employees who go above and beyond to take care of my vehicle and to make the process of having my vehi More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

Jen, I am glad to hear that you feel like my team went above and beyond to get your car repaired and back on the road in no time. Please let us know if you have any questions for us or if you need anything. -- Bill Klaer, General Manager

January 17, 2018

Excellent service I had a great experience on my car buying journey arnie rodriguez is a true car profesional he help all the way at the end he help me buy a car not se More

by Machaken87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnie rodriguez
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that you had a great car buying experience with us. Arnie is a great guy and I will let him know that he did a great job. Please let me know if you need anything else from us and congrats on your new car. -- Bill Klaer, General Manager

January 15, 2018

Within my expectation Excellent service with clear and detailed service price listed. There is one staff greeting me when I entered the store. One thing that I am not ha More

by author
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

I am glad to hear that my team communicated everything to you well and that you know what was going on with your car. Thank you for trusting us to work on your car. I am glad that we could almost take care of everything in 1 visit. Let me know if you need anything else from us. -- Bill Klaer, General Manager

January 15, 2018

excellent service I took my car in Saturday morning because I thought the heater was not working. It turns out I wasn't using one of the settings correctly. Shawn Ara More

by Zorro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Aranda, John Taylor(?)
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

Zorro, Thank you for bringing your car to us and letting us do all of the service work on your car. I am glad that Shawn took great care of you during your visit. Have a great day. --Bill Klaer, General Manager

January 14, 2018

Noise like a fan they in my Jetta,2017 They did a great customer service, my car dealer was there n helps me a lot. The problem is they dud not fix n they did not find or know whats s the More

by Mussy n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Abid, Andre
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

Mussy, I am glad to hear that you were pleased with the customer service that you received while at the dealership. I am sorry that we couldn't take care of everything that was wrong with your car. please let me know if there is anything else we can do for you. -- Bill Klaer, General Manager

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