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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 489 reviews

January 25, 2018

Great service 50,000 check-up was expertly done and was finished earlier than expected. Staff is very knowledgeable and I will definitely return the next time I nee More

by Hungryfriar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 25, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you so much for the recommendation and excellent rating! We take are always happy to hear that we’ve completed a service job in a time-efficient manner. We know that our customers time is valuable, and we always try to respect that. We look forward to working with you again in the future. – Bill Klaer, General Manager

January 24, 2018

Servise rocks I brought my vehicle in for repairs and they did a spectacular job at getting the vehicle done on time and done right the 1st time they summation poin More

by Aallen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew asman
Jan 25, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thanks for the excellent review and rating, Allen! We take great pride in our team getting the job done the right way the first time. We are here for you whenever you need us. -- Bill Klaer, General Manager

January 24, 2018

Good service Always very helpful service, and quick work done, very efficient service department, with good communication. I am happy with my car service, and will More

by Abenaglio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 25, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for awarding us with a five-star rating, Abenaglio! We strive to be as efficient and helpful as possible for our customers. It makes me happy to see that your experience with us this time has earned us your loyalty going forward. We look forward to seeing you again. – Bill Klaer, General Manager

January 24, 2018

Certified Pre-Owned means something else to Larry H. Miller After purchasing a Certified Pre-Owned vehicle from this dealership I am still having issues with the drivability of my vehicle. Obviously Certified More

by Jcwatson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rebecca
Jan 30, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thanks for bringing your situation to my attention. We sell all of our pre-owned vehicles with the utmost level of confidence, and I’m disappointed to hear that yours is giving you a hard time. I’d love the opportunity to speak to you about your situation in further detail. Please reach out to me at your convenience via my phone number: (520) 829-9384. – Bill Klaer, General Manager

January 24, 2018

Good service Shawn is always professional and is friendly. Nice, clean waiting area. I love new appointment making app! So easy! Thank you so much! Monique Edward More

by Monique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 25, 2018 -

Larry H. Miller Volkswagen Tucson responded

Monique, thank you for the excellent rating! We’re happy that you enjoyed working with Shawn, he’ll be happy to hear about your kind words. We make every effort to make our service experience as easy as possible for our customers. We look forward to working with you again. – Bill Klaer, General Manager

January 22, 2018

Excelllent Service! I visited for engine malfunction signal from the dashboard last Friday morning. I waited for 2 hours and the VW service found that the transmission se More

by Jetta777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 23, 2018 -

Larry H. Miller Volkswagen Tucson responded

I am thrilled the hear you had such a great experience with us! We put a lot of emphasis in ensuring that our repairs are done in an effective and timely manner. Additionally, we’re happy you and Shawn got along so well. He is an essential member of our team, and he’ll be happy to hear that you enjoyed your experience with him. We’re excited to do business with you again. - Bill Klaer, General Manager

January 22, 2018

Good Job Great Job and They help all the time. The servive on my car everthing good, so they give me a good service. So thanks so much More

by vgonzalez1488
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Jan 23, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for your incredible review! We take pride in providing all our customers with the excellent service they deserve. We’re looking forward to doing business with you in the future. - Bill Klaer, General Manager

January 21, 2018

Great service! great experience! Great service! Great experience! Very good price for.oil change! Shawn was friendly, efficient and knowledgeable. Did great job of keeping me informed More

by Nancy J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

Nancy, I am glad to hear that you are pleased with the service that you received and your experience with us. Shawn is a great guy and I am glad that he took good care of your vehicle when it was in for its service. Let me know if you need anything else from us. -- Bill Klaer, General Manager

January 20, 2018

Service appt I showed up early, was quoted a time reflecting my appt, which i expected. To my surprise my truck was done about 45 minutes earlier than expected. Th More

by James Hagenberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Tim Hanson
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

James, I am glad to hear that your truck was taken care of quickly. thank you for trusting us to work on your vehicle. Let me know if you need anything else from us. -- Bill Klaer, General Manager

January 18, 2018

10,000 Mile Service Service was professional and performed more quickly than promised. Total time spent was just under one hour. I also received a complimentary car wash More

by Heidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Jan 22, 2018 -

Larry H. Miller Volkswagen Tucson responded

Heidi, thank you so much for trusting us to work on your vehicle. I am glad to hear that my team finished the work on your car earlier than expected. Have a great day. -- Bill Klaer, General Manager

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