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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 489 reviews

March 06, 2018

Oil change I went to get my oil change for my truck and service attendant told me we were looking at 2 to 2 and 1/2 hours. I only waited for aboutt 45 min before More

by Carlos Lomeli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Mar 06, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for leaving us the excellent rating and review, Carlos! I'm glad that we were able to get you back on the road in a quick and timely manner. Additionally, I'm happy that our waiting room and amenities were able to help you feel right at home during your wait. If there's anything that we can do for you moving forward, please don't hesitate to let us know. We look forward to working with you again in the future. – Bill Klaer, General Manager

March 03, 2018

Great Team. You have a great team at LHM Volkswagen. I was anxious about buying a new car (we’ve all heard the horror stories), but everybody at LHM was wonderf More

by Kshay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Morales , Tim Hanson
Mar 05, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for leaving us the excellent rating and review! I'm glad that our team was able to take such fantastic care of you, and introduce you to an incredible new car that matches your needs. We do our best to communicate with our customers in a kind, informative, and helpful manner. I'm thrilled that you found this to be the case in your experience with us. Please let us know if there's anything else we can do for you moving forward. We're excited for your next visit. - Bill Klaer, General Manager

March 02, 2018

Van purchase Great experience, very nice place with excellent staff that are very friendly and don't make you feel pressured at all and make the buying process ve More

by Kiddos 5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny with sales, Tim Hanson
Mar 05, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for leaving us the excellent rating and review! I'm glad that our kind and friendly staff was able to simplify the car buying process for you, and get you into a great new vehicle that fits your needs. We appreciate your business, and look forward to your next visit! - Bill Klaer, General Manager

February 26, 2018

Travis was great servic specialist I appreciated Travis during my visit at the service department. I did not feel like I was under pressure in this department like a lot of times In in More

by Codysmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Mar 05, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for leaving us such an incredible rating and review! Thank you for entrusting us with the service of your vehicle! I'm glad that Travis was able to get your vehicle back on the road in a helpful and caring manner. He's an excellent member of our team, and he'll be thrilled that he was able able to leave such a great impression on you. We appreciate your business, and hope to work with you again soon. - Bill Klaer, General Manager

February 25, 2018

Damaged tire, eval and replaced I dropped off car Got an immediate ride home Was called when ready Picked it up when my wife could take me to dealership Cost same as estimated More

by JeffHere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Feb 26, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for sharing your review with us, Jeff! I'm glad that we were able to complete your repair in a quick and timely manner, and take such great care of you and your wife along the way. We appreciate your kind words of praise, and look forward to working with you in the future. - Bill Klaer, General Manager

February 25, 2018

Awesome! Shawn was an amazing salesman! Enjoyed working with the whole staff!! Great experience overall. Thanks Shawn!! And the rest of the team was great too! More

by Kris10irbz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawna Kiuntz
Feb 26, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for leaving us the flawless rating and review, Kris! I'm glad that Shawn was able to take such great care of you, and get you into a new car that fits your needs. Please let us know if there's anything else that we can do for you moving forward. We're excited to work with you in the future. - Bill Klaer, General Manager

February 25, 2018

Good Service Came in for an oil change - got a two for one deal and my car was well taken care of and was done quickly. It was a very easy experience. More

by Tiadiffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Asman
Feb 26, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for leaving us the excellent rating and review. I'm glad that we were able to get you a great deal on an oil change package, and get you back on the road in a quick and easy manner. We appreciate your recommendation, and look forward to your next visit. - Bill Klaer, General Manager

February 25, 2018

Fuel injector I was on my way to work when my car started acting up, I called the service department and they got me in right there and ensured I had a ride to work More

by Des
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 26, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for sharing your service experience with us, Des! I'm happy that Andrew was able to take such great care of you, and get you back on the road as quickly as possible. We appreciate you entrusting us with the care of your vehicle, and hope to work with you again in the future. - Bill Klaer, General Manager

February 19, 2018

Awesome Shawn got us right away and was very kind and helpful! I'm very happy with the service I received. Thank You VW!L for taking care of us the way you di More

by Laura Candelas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Feb 26, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for leaving us the excellent rating and review, Laura! I'm glad that Shawn was able to take such great care of you, and give you the kindness, and information that you needed. We appreciate your business, and look forward to working with you again in the future. - Bill Klaer, General Manager

February 17, 2018

Regular maintenance From the time of sale 5 years ago to now the dealer and their service dept have been awesome! Andrew in the Service Dept is the BEST!! Thank you Andr More

by Azjunebug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 19, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thanks for leaving us the excellent rating and review! I'm glad that we were able to give you the fantastic experience that you deserve, and get you back on the road as quickly as possible. We greatly appreciate you entrusting us with the care of your vehicle over the last five years. Please let us know if there's anything else we can do for you moving forward. - Bill Klaer, General Manager

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