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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
493 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 493 reviews

September 19, 2024

Larry H. Miller Volkswagen is a very organized dealership. The rep helping me was very professional and explained everything very clearly. More

by rurquides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
September 16, 2024

Chris Diaz was our salesman and I cannot stress enough how wonderful he was to my husband and I. From the moment we stepped in the building he treated us like family. He explained every step of the proces More

by Kathgirlsmommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris diaz, Darrell Toby, Erik Anderson
September 13, 2024

My car would not start even after I tried to jump start. That failed so took it in to my advisor Karl. He kept me informed and resolved the issue. He is always friendly and professional. More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
September 11, 2024

Good place to get a great car sales 👍 good good good good good good Good More

by 12357dm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Toby, Victor Gunnells
September 07, 2024

The service advisor was quick to take care of me and was very attentive. I would recommend other people come here. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Asman
September 07, 2024

I love Larry H Miller in my area. They are always on top of my vehicle, especially my last visit. My car still was running just fine, but they caught that my battery was going dead an More

by Robertram242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Asman, Karl Kompe, Thomas Bernath, Eleazar Armenta, Samantha Gilberti, Erik Anderson
September 06, 2024

Your service department deserves 10 stars! Marcus was really took the time to understand what going on with my jetta. Not only was my jetta fixed the same day, he communicated with me every s More

by HeatherK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
September 03, 2024

The salesman and finance manager were great at selling the car but did poorly at any after the sell issues. Namely, I was asking about a second key fob. They promised to investigate and call me back but n More

by dennyr32353
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Toby, Victor Gunnells
Sep 14, 2024 -

Larry H. Miller Volkswagen Tucson responded

Hi there, thanks for your feedback. I’m glad to hear that your experience with our sales and finance teams was positive, but I’m sorry that the follow-up regarding your key fob fell short. That’s not the level of service we aim to provide before, during, or after a purchase. If this hasn’t been resolved yet, please don’t hesitate to reach out to me directly. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com

Sep 14, 2024 -

dennyr32353 responded

Thank you Mr. Federico for reaching out to me. For dure I am satisfied with the purchase of my new car and also the purchase price. I'm still waiting for someone to call me regarding the missing second key fob. Sincerely William D Ross

September 01, 2024

Justin was great from the beginning. Everything was done In a timely manner. Most important to me was communicating and he did very good. More

by Rgerm56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin vario
August 31, 2024

they were extremely helpful and accommodating. they went above and beyond what they needed to. i also appreciated receiving updates throughout the entire process. More

by grace.linke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
marcus reif