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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 489 reviews

September 07, 2024

The service advisor was quick to take care of me and was very attentive. I would recommend other people come here. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Asman
September 07, 2024

I love Larry H Miller in my area. They are always on top of my vehicle, especially my last visit. My car still was running just fine, but they caught that my battery was going dead an More

by Robertram242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Asman, Karl Kompe, Thomas Bernath, Eleazar Armenta, Samantha Gilberti, Erik Anderson
September 06, 2024

Your service department deserves 10 stars! Marcus was really took the time to understand what going on with my jetta. Not only was my jetta fixed the same day, he communicated with me every s More

by HeatherK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
September 03, 2024

The salesman and finance manager were great at selling the car but did poorly at any after the sell issues. Namely, I was asking about a second key fob. They promised to investigate and call me back but n More

by dennyr32353
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Toby, Victor Gunnells
Sep 14, 2024 -

Larry H. Miller Volkswagen Tucson responded

Hi there, thanks for your feedback. I’m glad to hear that your experience with our sales and finance teams was positive, but I’m sorry that the follow-up regarding your key fob fell short. That’s not the level of service we aim to provide before, during, or after a purchase. If this hasn’t been resolved yet, please don’t hesitate to reach out to me directly. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com

Sep 14, 2024 -

dennyr32353 responded

Thank you Mr. Federico for reaching out to me. For dure I am satisfied with the purchase of my new car and also the purchase price. I'm still waiting for someone to call me regarding the missing second key fob. Sincerely William D Ross

September 01, 2024

Justin was great from the beginning. Everything was done In a timely manner. Most important to me was communicating and he did very good. More

by Rgerm56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin vario
August 31, 2024

Great professional service, they give you detailed information about your options, and also help you to choose the best decisions in order to stay in your budget. More

by nycc_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eleazar Armenta
August 31, 2024

they were extremely helpful and accommodating. they went above and beyond what they needed to. i also appreciated receiving updates throughout the entire process. More

by grace.linke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
marcus reif
August 30, 2024

Bought the car there and have gotten occasional service. Always attentive and easy to work with. Understanding of the fact that we are coming from out of town, they always do there best to get the work done More

by ffmoking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
August 30, 2024

Absolutely fantastic dealership. They listen and try there absolute best to get you in the car you want with a payment your looking for. More

by JDHurst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Toby, Victor Gunnells
August 29, 2024

Service was easy to schedule and completed in a short time. Staff was pleasant and efficient. More

by teresa.powell26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Reif