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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 489 reviews

February 22, 2019

1st time car buyer salesman was very professional and answered all questions. they worked hard to get me into a new vehicle. i would go there again great job More

by arrib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can’t remember
Feb 25, 2019 -

Larry H. Miller Volkswagen Tucson responded

Hello there. It is great to hear from you. I will make sure to share this review with our team. We loved helping you out and hope you come back in the future. - Bill Klaer, General Manager

February 15, 2019

Awful Service Dismissive "Sales" Team. No negotiation, the price is the price. Called and emailed to complain and have not heard anything from anyone. Please go to More

by Samuraiguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gibrahim,Manny
February 02, 2019

Taken advantage of Dealer did not honor discount offer, gas tank was empty. Salesman did not give me second set of keys, car was dirty and spotted. No manuals in the glo More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tavo Terrazas
Feb 05, 2019 -

Larry H. Miller Volkswagen Tucson responded

Hello, thank you for bringing this to my attention. It is disheartening to read that you did not receive the offers you originally came in for. I would like to speak with you directly to learn more about your experience and find a resolution if possible. Please feel free to reach out to me at any time. - Bill Klaer, General Manager, (520) 829-9384

January 16, 2019

2019 Jetta Purchase The dealership is clean and comfortable. Gary, the salesman, was friendly, courteous, and knowledgeable. Tim, the finance guy, was a pleasure to work More

by SFMF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Goodin, Tim Hanson
Jan 17, 2019 -

Larry H. Miller Volkswagen Tucson responded

We are thrilled you found our facilities satisfactory. Gary and Tim do a great job here! We will be sure to pass on the nice comments. We hope you have a fantastic rest of your day! - Bill Klaer, General Manager

November 24, 2018

Good fast and a great price! We intended to buy our daughters new car in Houston and drive it here but Cody was go pleasant and was able to get us the lowest price of all the deal More

by Cmarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 26, 2018 -

Larry H. Miller Volkswagen Tucson responded

I am overjoyed to know Cody and our team got you such a great deal on your daughters new car! Thank you for choosing to work with us. Congrats to your daughter on her new vehicle. If you should ever need anything in the future, do not hesitate to let us know. We will be happy to help. - Bill Klaer, General Manager

November 20, 2018

Scheduled service on our Jeep Cherokee. Manny at Larry Miller VW was very professional. He got our Jeep serviced and washed in a timely manner. We will got back to Larry Miller and Manny for More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Diaz
Nov 21, 2018 -

Larry H. Miller Volkswagen Tucson responded

Tom, it is great to hear that Manny and our team looked after you so well. Thank you for sharing about your splendid service visit with us. We will certainly look forward to being of help to you in the future. Have a wonderful day. - Bill Klaer, General Manager

October 31, 2018

a defective car I bought a car brand NEW CAR in August 2017, 2017 Jetta and is a defective car, I 've been at the car dealer several times other than repaired the r More

by AWESOME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
they do not work at vw dealer anymore
Nov 06, 2018 -

Larry H. Miller Volkswagen Tucson responded

I am saddened to hear of the troubles you have had with your 2017 Jetta. We are excited that we are in contact now and able to help you resolve this problem. - Bill Klaer, General Manager, (520) 829-9384

August 04, 2018

Outstanding job Andrew in the service department did an exceptional, out of this world job by staying in contact with me on my car. I felt safe leaving my car there a More

by Beetle lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 06, 2018 -

Larry H. Miller Volkswagen Tucson responded

I am so glad that Andrew could be of help to you and provide such great care for you. We are so grateful you would leave us this wonderful review and share about your out of this world experience. If there is anything you should need in the future, be sure to let us know. - Bill Klaer, General Manager

July 06, 2018

Best customer service. I was looking to purchase a vehicle as quickly and painless as possible. Went to Larry H Miller VW and found my dream vehicle. Luis Morales was my S More

by Grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Morales, Tim Mcelvaine
Jul 06, 2018 -

Larry H. Miller Volkswagen Tucson responded

Grace, I am happy to hear that you were able to find your dream vehicle with us! Thank you for sharing your wonderful experience and it is a pleasure to know that Luis and Tim were so helpful during the process. If there is anything else we can do for you, be sure to let us know. - Bill Klaer, General Manager

June 29, 2018

Great service. The service department is very clean and everyone is nice and helpful. Travis in service helped me, he was very nice and accommodating. Great place t More

by MauriceA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis in service dept.
Jul 05, 2018 -

Larry H. Miller Volkswagen Tucson responded

Maurice, I am thrilled to hear that Travis and our service department have been caring for you so well. Thank you for coming in to see us and leaving us such a kind review. If there is anything else we can do for you, do not hesitate to let us know. - Bill Klaer, General Manager

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