Larry H. Miller Volkswagen Tucson

Amazingly comfortable experience. I am 53 and this is my first VW. I am so happy I chose this dealership. From the first visit to look at the cars, without pressure, the negotiating an I am 53 and this is my first VW. I am so happy I chose this dealership. From the first visit to look at the cars, without pressure, the negotiating and paperwork and also my experience with the service department has all been wonderful. Highly recommend. More

The service people were polite, efficient, and conscientious. It was truly a pleasure and the work was done quickly and, to my eye, very well. conscientious. It was truly a pleasure and the work was done quickly and, to my eye, very well. More

I purchased a used truck from them and after driving it the first time I had a few problems with it, i took it back and they went through it and said everything should be perfect, the next time I drove it, the first time I had a few problems with it, i took it back and they went through it and said everything should be perfect, the next time I drove it, i had the same problem. I brought the truck back in and they told me it needed to be looked at, at another dealership. He said he would have to speak with sales to get approval, after not hearing anything back for a couple days, I call them and he tells me that sales isnt going to pay to send it to another dealer to fix the problem. I feel since it happened immediately after purchase they should take care of it. More

Customer Service-Rude I know that we are in a crisis with COVID-19. I am currently working two jobs and can not return calls as quickly as Andrew wanted and said he would I know that we are in a crisis with COVID-19. I am currently working two jobs and can not return calls as quickly as Andrew wanted and said he would return my warranty part if I did not rearrange my schedule to meant his demand. He told me to drop off key and come back, After sun glass holder was replaced. He handed me the keys and said he he need the mileage. Not once asking talking about the repairs. I know the crisis has people edgy, but when you work in a customer service job. You need to look to the positive. More

I Love coming to this dealership. Andrew is great too work with he is very knowledgeable and the prices are fare for the work done. work with he is very knowledgeable and the prices are fare for the work done. More

Great service and Friendly Staff The service agent Andrew was very accomodating and thorough explaining the details of what ny car needed. JR the mechanic was also very knowledgeable The service agent Andrew was very accomodating and thorough explaining the details of what ny car needed. JR the mechanic was also very knowledgeable and friendly. More

I came in to get an oil change and was treated very professionally. The entire team was friendly and prompt with all the questions I had. The service was great here and they have definitely earned my f professionally. The entire team was friendly and prompt with all the questions I had. The service was great here and they have definitely earned my future business. More

This dealership was very professional, and offered most aggressive pricing. I’m from out of town and it was worth the trip dealing with them. aggressive pricing. I’m from out of town and it was worth the trip dealing with them. More

Exceptional Service My EOS would not start so I had it towed to the dealership. Andrew was extremely helpful and thorough with diagnosing the issue and relaying the infor My EOS would not start so I had it towed to the dealership. Andrew was extremely helpful and thorough with diagnosing the issue and relaying the information to me. He was kind and understanding about my concerns. He went above and beyond what any dealership has ever done to assist in the repair of my car. I will absolutely take my car back for all repairs, issues or services. Thank you for providing such amazing customer service and timely work! More

Excellent customer service Very clean waiting area. Disinfection done on car interior to prevent any spread of Covid-19 virus. Gave me an initial estimate for service and kept m Very clean waiting area. Disinfection done on car interior to prevent any spread of Covid-19 virus. Gave me an initial estimate for service and kept me informed via text as to a dirty filter needing replacement and one that could wait. I appreciated their honesty. Everything was completed before the estimated time. More