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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 489 reviews

April 25, 2020

Great service and Friendly Staff The service agent Andrew was very accomodating and thorough explaining the details of what ny car needed. JR the mechanic was also very knowledgeable More

by merino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, JR
Apr 26, 2020 -

Larry H. Miller Volkswagen Tucson responded

Merino, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with Andrew, JR, and the team to be a positive one at Larry H. Miller Volkswagen Tucson. Please don't hesitate to reach out if you need anything else. Bill Klaer, General Manager

April 24, 2020

I came in to get an oil change and was treated very professionally. The entire team was friendly and prompt with all the questions I had. The service was great here and they have definitely earned my f More

by Tommy
Recommend Dealer
Yes
Employees Worked With
Manny, Sam, Luis, Tim Hanson
Apr 25, 2020 -

Larry H. Miller Volkswagen Tucson responded

Tommy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Larry H. Miller Volkswagen Tucson, we look forward to having you as one of our valued customers for many more years to come! - Bill Klaer, General Manager

April 22, 2020

This dealership was very professional, and offered most aggressive pricing. I’m from out of town and it was worth the trip dealing with them. More

by jimgustaw
Recommend Dealer
Yes
Employees Worked With
Brenden Mosley, Tim Hanson
Apr 22, 2020 -

Larry H. Miller Volkswagen Tucson responded

Hi Jim, Here at Larry H. Miller Volkswagen Tucson, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! - Bill Klaer, General Manager

April 17, 2020

Exceptional Service My EOS would not start so I had it towed to the dealership. Andrew was extremely helpful and thorough with diagnosing the issue and relaying the infor More

by Trisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 19, 2020 -

Larry H. Miller Volkswagen Tucson responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bill Klaer General Manager

April 16, 2020

Excellent customer service Very clean waiting area. Disinfection done on car interior to prevent any spread of Covid-19 virus. Gave me an initial estimate for service and kept m More

by brsather326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 17, 2020 -

Larry H. Miller Volkswagen Tucson responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bill Klaer General Manager

April 05, 2020

Andrew in the service department has been a major help on my GTI and my wife’s Tiguan over the past 8-10 months as we had some major repairs. Cant recommend their work and Andrews customer service enough! More

by Mike
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 06, 2020 -

Larry H. Miller Volkswagen Tucson responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Bill Klaer, General Manager

April 04, 2020

Great Service I had my VW Touareg serviced at L.H. Miller VW Tucson. Andrew has been my service rep for several years - he always take great care of me and my Touar More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Asman
Apr 06, 2020 -

Larry H. Miller Volkswagen Tucson responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Bill Klaer, General Manager

April 03, 2020

Good costumer service. Brandon was really helpful and has a lot of knowledge on the vehicle. This was my second experience working with this dealer no regrets this time either More

by victormontes87
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Apr 06, 2020 -

Larry H. Miller Volkswagen Tucson responded

Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Bill Klaer, General Manager

March 19, 2020

My mom and I bought a 2011 Volkswagen this from them ,first of all the radio was broken, brought it back the next day to get fixed ,they refused he told me there would be no profit in it for them to fix More

by Moultonshelby35
Recommend Dealer
No
Employees Worked With
Fabian, Tim Hanson
Mar 23, 2020 -

Larry H. Miller Volkswagen Tucson responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Bill Klaer, General Manager, (520) 829-9384

March 05, 2020

Awesome place to do business. Very helpful people. They make the purchase experience fun and easy. I highly recommend you come buy your next car from them! More

by broncobil58
Recommend Dealer
Yes
Employees Worked With
Tim Hanson
Mar 06, 2020 -

Larry H. Miller Volkswagen Tucson responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Bill Klaer, General Manager

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