Larry H. Miller Volkswagen Tucson

Excellent service operation. They are ready to work on the car at the assigned time. They explain what work is needed and why. They keep track of wear on brakes and such so the work can be done before pro the car at the assigned time. They explain what work is needed and why. They keep track of wear on brakes and such so the work can be done before problems occur. They really do care about their customers, your car, and safety. More

Service is very professional and well done. Service was done promptly and the car was washed as well. Manny Diaz is an excellent service rep. done promptly and the car was washed as well. Manny Diaz is an excellent service rep. More

Terrible Service! I purchased my VW from Larry H. Miller Tucson, and was pleased with my salesperson. However, when my car developed a leak after 3 months, I called to I purchased my VW from Larry H. Miller Tucson, and was pleased with my salesperson. However, when my car developed a leak after 3 months, I called to schedule an appointment. I live approximately two hours from the dealership, but they said everyone had to drop off their car for service and could not pick the car up until at least the next day. And they could not give me a rental. I have no one that can follow me to Tucson to drop off my car and then take me two hours back the next day to pick it up. The service person said too bad--we cannot service any cars in one day regardless of where they live! I called another VW dealership in Tucson, and they were able to schedule a same day appointment for me. I am so sorry I purchased my vehicle from this dealership. If you do not live in Tucson, this dealership is not for you!!! More

Salesman Todd was great!! Was real easy with not pressure!! Was honest and helpful and made sure we were happy with our purchase. Would recommend dealership!! pressure!! Was honest and helpful and made sure we were happy with our purchase. Would recommend dealership!! More

Superlative Customer service! Luis went way out of his way to help my son get the car of his dreams. Thorough, helpful, communicative, responsive, helped arrange financing, all lon Luis went way out of his way to help my son get the car of his dreams. Thorough, helpful, communicative, responsive, helped arrange financing, all long distance. Thank you so much!!! More

I have used LHM VW for the service on several of my VW’s and wouldn’t go anywhere else. They are courteous, professional, knowledgeable and HONEST! Which is (in my opinion) hard to find these days. and wouldn’t go anywhere else. They are courteous, professional, knowledgeable and HONEST! Which is (in my opinion) hard to find these days. More

Very thorough and easy to work with! Have always been pleased with service dept. with the Coronavirus in place there was an obvious push for clean and sanitary conditions that everyone was doing pleased with service dept. with the Coronavirus in place there was an obvious push for clean and sanitary conditions that everyone was doing More

Had a really good experience at this dealership and that is saying a lot when buying a new car. The negotiation was easy with no pressure. Good people... Give them a shot if you are looking for a new car. is saying a lot when buying a new car. The negotiation was easy with no pressure. Good people... Give them a shot if you are looking for a new car. More

Horrible dealer The dealer and I had a set price and contract written. We had a set appointment - that included 4 different confirmatory emails from the sales manage The dealer and I had a set price and contract written. We had a set appointment - that included 4 different confirmatory emails from the sales manager. When I arrived, he was not there. The other contact for me was also not present. The salesman tried to play games by standing around in the sales manager’s office (before I even test drove) and not talking or interacting. I left that dealership, drove to Chapman VW, and bought the same car. Do NOT recommend at all More

They were very professional and took social distancing seriously. When I booked my appointment they expected it to take 3 hours but when I arrived because no one else was there it only took an hour. seriously. When I booked my appointment they expected it to take 3 hours but when I arrived because no one else was there it only took an hour. More