Larry H. Miller Volkswagen Tucson

I have used LHM VW for the service on several of my VW’s and wouldn’t go anywhere else. They are courteous, professional, knowledgeable and HONEST! Which is (in my opinion) hard to find these days. and wouldn’t go anywhere else. They are courteous, professional, knowledgeable and HONEST! Which is (in my opinion) hard to find these days. More

Very thorough and easy to work with! Have always been pleased with service dept. with the Coronavirus in place there was an obvious push for clean and sanitary conditions that everyone was doing pleased with service dept. with the Coronavirus in place there was an obvious push for clean and sanitary conditions that everyone was doing More

Had a really good experience at this dealership and that is saying a lot when buying a new car. The negotiation was easy with no pressure. Good people... Give them a shot if you are looking for a new car. is saying a lot when buying a new car. The negotiation was easy with no pressure. Good people... Give them a shot if you are looking for a new car. More

Horrible dealer The dealer and I had a set price and contract written. We had a set appointment - that included 4 different confirmatory emails from the sales manage The dealer and I had a set price and contract written. We had a set appointment - that included 4 different confirmatory emails from the sales manager. When I arrived, he was not there. The other contact for me was also not present. The salesman tried to play games by standing around in the sales manager’s office (before I even test drove) and not talking or interacting. I left that dealership, drove to Chapman VW, and bought the same car. Do NOT recommend at all More

They were very professional and took social distancing seriously. When I booked my appointment they expected it to take 3 hours but when I arrived because no one else was there it only took an hour. seriously. When I booked my appointment they expected it to take 3 hours but when I arrived because no one else was there it only took an hour. More

Amazingly comfortable experience. I am 53 and this is my first VW. I am so happy I chose this dealership. From the first visit to look at the cars, without pressure, the negotiating an I am 53 and this is my first VW. I am so happy I chose this dealership. From the first visit to look at the cars, without pressure, the negotiating and paperwork and also my experience with the service department has all been wonderful. Highly recommend. More

The service people were polite, efficient, and conscientious. It was truly a pleasure and the work was done quickly and, to my eye, very well. conscientious. It was truly a pleasure and the work was done quickly and, to my eye, very well. More

I purchased a used truck from them and after driving it the first time I had a few problems with it, i took it back and they went through it and said everything should be perfect, the next time I drove it, the first time I had a few problems with it, i took it back and they went through it and said everything should be perfect, the next time I drove it, i had the same problem. I brought the truck back in and they told me it needed to be looked at, at another dealership. He said he would have to speak with sales to get approval, after not hearing anything back for a couple days, I call them and he tells me that sales isnt going to pay to send it to another dealer to fix the problem. I feel since it happened immediately after purchase they should take care of it. More

Customer Service-Rude I know that we are in a crisis with COVID-19. I am currently working two jobs and can not return calls as quickly as Andrew wanted and said he would I know that we are in a crisis with COVID-19. I am currently working two jobs and can not return calls as quickly as Andrew wanted and said he would return my warranty part if I did not rearrange my schedule to meant his demand. He told me to drop off key and come back, After sun glass holder was replaced. He handed me the keys and said he he need the mileage. Not once asking talking about the repairs. I know the crisis has people edgy, but when you work in a customer service job. You need to look to the positive. More

I Love coming to this dealership. Andrew is great too work with he is very knowledgeable and the prices are fare for the work done. work with he is very knowledgeable and the prices are fare for the work done. More