Larry H. Miller Volkswagen Tucson

Very difficult to get through to the Service department. Otherwise, the Service Dept. is okay. Windshield was cracked when picking up vehicle. Service provider very defensive and not helpful. Otherwise, the Service Dept. is okay. Windshield was cracked when picking up vehicle. Service provider very defensive and not helpful. More

Very quick & efficient service. Washing the car was a nice touch. They actually called me when the car was ready too. I’ll be sure to return. nice touch. They actually called me when the car was ready too. I’ll be sure to return. More

Excellent, time sensitive service with dedicated employees to treat customers with first class service. Kept one apprised while in waiting room of update as to the progress of service! employees to treat customers with first class service. Kept one apprised while in waiting room of update as to the progress of service! More

Great all around service. I was informed by my service advisor of all pertinent details regarding my vehicle. He kept his communication and promises to make us feel happy advisor of all pertinent details regarding my vehicle. He kept his communication and promises to make us feel happy More

Do NOT fall for their scams. They sold me a "anti-bacterial" treatment for $179 which is absolutely useless. Save yourself a lot of money and just buy a case of Lysol. Their Vehicle Theft Ass "anti-bacterial" treatment for $179 which is absolutely useless. Save yourself a lot of money and just buy a case of Lysol. Their Vehicle Theft Assistance "warranty" is a joke and will cost you $500. You have a better chance of winning the lottery than ever collecting on this sham "warranty". Never again! More

Excellent service operation. They are ready to work on the car at the assigned time. They explain what work is needed and why. They keep track of wear on brakes and such so the work can be done before pro the car at the assigned time. They explain what work is needed and why. They keep track of wear on brakes and such so the work can be done before problems occur. They really do care about their customers, your car, and safety. More

Service is very professional and well done. Service was done promptly and the car was washed as well. Manny Diaz is an excellent service rep. done promptly and the car was washed as well. Manny Diaz is an excellent service rep. More

Terrible Service! I purchased my VW from Larry H. Miller Tucson, and was pleased with my salesperson. However, when my car developed a leak after 3 months, I called to I purchased my VW from Larry H. Miller Tucson, and was pleased with my salesperson. However, when my car developed a leak after 3 months, I called to schedule an appointment. I live approximately two hours from the dealership, but they said everyone had to drop off their car for service and could not pick the car up until at least the next day. And they could not give me a rental. I have no one that can follow me to Tucson to drop off my car and then take me two hours back the next day to pick it up. The service person said too bad--we cannot service any cars in one day regardless of where they live! I called another VW dealership in Tucson, and they were able to schedule a same day appointment for me. I am so sorry I purchased my vehicle from this dealership. If you do not live in Tucson, this dealership is not for you!!! More

Salesman Todd was great!! Was real easy with not pressure!! Was honest and helpful and made sure we were happy with our purchase. Would recommend dealership!! pressure!! Was honest and helpful and made sure we were happy with our purchase. Would recommend dealership!! More

Superlative Customer service! Luis went way out of his way to help my son get the car of his dreams. Thorough, helpful, communicative, responsive, helped arrange financing, all lon Luis went way out of his way to help my son get the car of his dreams. Thorough, helpful, communicative, responsive, helped arrange financing, all long distance. Thank you so much!!! More