
Larry H. Miller Volkswagen Tucson
Tucson, AZ
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Great experience, but would like to see the service advisor be a more cheerful. I’m a Lexus owner and am maybe to used to advisors coming out with a smile, and quick service, where I had to wait 15 to advisor be a more cheerful. I’m a Lexus owner and am maybe to used to advisors coming out with a smile, and quick service, where I had to wait 15 to twenty minutes for the advisor to acknowledge me at your dealership. More
I experienced excellent service at Larry H. Miller Volkswagen. Sam kept me informed every step of the way. Vehicle work was completed in a timely manner and my car was clean and ready to go when pick Volkswagen. Sam kept me informed every step of the way. Vehicle work was completed in a timely manner and my car was clean and ready to go when picked up. More
They were very professional and I had a pleasant experience. Dean was very thorough and made the process very easy. Kudos to Dean for a job well done! experience. Dean was very thorough and made the process very easy. Kudos to Dean for a job well done! More
Efficient, professional, and friendly. Initiated call online about selling my GTI to dealer. Received call back within 5 minutes and set-up meeting with Brendan Mosley that same day. Spoke with Brendan online about selling my GTI to dealer. Received call back within 5 minutes and set-up meeting with Brendan Mosley that same day. Spoke with Brendan and he immediately had vehicle appraised. Came back with offer in middle of expected price range. Agreed to sale and was out the door in less than 90 minutes from start to finish. Highly recommend both dealer and Brendan. More
Excellent customer service! This is the third vehicle I’ve purchased from Larry H Miller and I love it! I’ve also referred friends who have bought vehicles from the dealership and have been equally satis I’ve purchased from Larry H Miller and I love it! I’ve also referred friends who have bought vehicles from the dealership and have been equally satisfied. More
Very difficult to get through to the Service department. Otherwise, the Service Dept. is okay. Windshield was cracked when picking up vehicle. Service provider very defensive and not helpful. Otherwise, the Service Dept. is okay. Windshield was cracked when picking up vehicle. Service provider very defensive and not helpful. More
Excellent, time sensitive service with dedicated employees to treat customers with first class service. Kept one apprised while in waiting room of update as to the progress of service! employees to treat customers with first class service. Kept one apprised while in waiting room of update as to the progress of service! More
Great all around service. I was informed by my service advisor of all pertinent details regarding my vehicle. He kept his communication and promises to make us feel happy advisor of all pertinent details regarding my vehicle. He kept his communication and promises to make us feel happy More
Do NOT fall for their scams. They sold me a "anti-bacterial" treatment for $179 which is absolutely useless. Save yourself a lot of money and just buy a case of Lysol. Their Vehicle Theft Ass "anti-bacterial" treatment for $179 which is absolutely useless. Save yourself a lot of money and just buy a case of Lysol. Their Vehicle Theft Assistance "warranty" is a joke and will cost you $500. You have a better chance of winning the lottery than ever collecting on this sham "warranty". Never again! More