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Larry H. Miller Volkswagen Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.7
494 Reviews
Call Dealership (520) 447-2227

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 494 reviews

December 27, 2023

Always provides good value with their service department. Advisers are knowledgeable and friendly. Waiting room is comfortable More

by Alanwade80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
Report | Print
December 23, 2023

So helpful and professional. They got me in and out in one day. Highly recommend this dealership. I will definitely be back! More

by Parrilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
Report | Print
December 23, 2023

They worked with us on coming together on a deal. Everything that was agrees upon they followed through with. They were pleasant and friendly. More

by Wandaclew
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Toby
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December 21, 2023

Always get great service here. I’ve never been disappointed when I’ve brought my car here. More

by Dyflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Asman
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December 19, 2023

Excellent service. The service staff were Courteous and kind. Would definitely recommend! Parts department was above and beyond! More

by mikemont26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe, Erik Anderson
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December 19, 2023

Just went in for an oil change. Very pleasant experience. Friendly, courteous and was done in half the time I was expecting. Will continue to let the Miller team handle all of my au More

by Pearl2023$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
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September 11, 2023

This dealership is insane! They quoted me $922/mo on a 36/12 lease for a $50K ID.4! More

by santafe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nettie Davenport
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Sep 15, 2023 -

Larry H. Miller Volkswagen Tucson responded

Thank you for making us aware of your pricing concerns. I want to assure you that our team works hard to provide competitive costs on the vehicles we sell. Feel free to give me a call if you have any specific questions or concerns. - David Lehman, General Manager 928-210-7883

Sep 15, 2023 -

santafe responded

Haha, you've got to be kidding me! Your team works hard to rake customers over the coals! Finance dept are crooks! I got 2 competing offers from other VW dealers for monthly lease rates in the mid $400/mo for the same spec car with same lease terms. $922 vs $440 - in my 30 years of leasing cars I've never seen such a bad deal (though I must admit it would have been a great deal for you).You lost a sale to a serious customer and I hope you lose many more for being so greedy! This kind of abuse should be illegal!

October 04, 2022

Great customer service. It was a smooth and efficient process of purchasing our dream vehicle. More

by melanien183
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert and Darrell
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Oct 05, 2022 -

Larry H. Miller Volkswagen Tucson responded

Thank you for making us a part of your day. Our team really enjoyed treating you to the laid-back experience you were looking for. Come back again soon if there’s anything else we can do for you or your vehicle! - Bill Brixey, General Manager

October 01, 2022

Everything I needed done, was done, except for the serpentine belt which they had to order. I am very pleased with the service advisors. I’ve always had a good experience with Larry Miller VW. More

by jamienkaia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Asman
Report | Print
Oct 03, 2022 -

Larry H. Miller Volkswagen Tucson responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Dallas Penrod, General Manager

September 21, 2022

Jason and team always goes above and beyond! Amazing, fast and great work every time! Highly recommend. More

by Ellie2bellie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Sep 21, 2022 -

Larry H. Miller Volkswagen Tucson responded

Thank you for that positive review! We are always excited to help service your vehicle and keep you updated on the process. Please come back if you need anything else. - Dallas Penrod, General Manager

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