Larry H. Miller Volkswagen Tucson
Tucson, AZ
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Excellent service. The service staff were Courteous and kind. Would definitely recommend! Parts department was above and beyond! The service staff were Courteous and kind. Would definitely recommend! Parts department was above and beyond! More
Everything I needed done, was done, except for the serpentine belt which they had to order. I am very pleased with the service advisors. I’ve always had a good experience with Larry Miller VW. serpentine belt which they had to order. I am very pleased with the service advisors. I’ve always had a good experience with Larry Miller VW. More
Helpful staff, nice waitlng area, fast service and easy sales experience. Music in sales area should be subdued, relaxing and low volume or off. Hard to think about sales business with that in the backgrou sales experience. Music in sales area should be subdued, relaxing and low volume or off. Hard to think about sales business with that in the background. More
Manny, Service Advisor, went above and beyond to help me to get my car serviced! As I was driving home, my “check oil light” came on. I called the dealership, Manny answered and asked if I could bring it in to get my car serviced! As I was driving home, my “check oil light” came on. I called the dealership, Manny answered and asked if I could bring it in this week. He offered me a few different times and dates during the week but when I explained to him that my schedule is incredibly hectic due to my occupation, he didn’t hesitate to work with my schedule- he was able to get me in right away! I am grateful that he understood my urgency and availability and will continue to purchase cars from this dealership and have my car serviced here. More
It would have been better to be told my issue was a known problem for VW with no fix rather than to be told a bs (aka lied to) story about heat and humidity and a drive test in 1 other vehicle. What a shame! problem for VW with no fix rather than to be told a bs (aka lied to) story about heat and humidity and a drive test in 1 other vehicle. What a shame! More