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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
490 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 490 reviews

January 19, 2024

Very helpful but never got back to us about any information on the final paperwork More

by Jubyjohns5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Toby, Robert Betancourt
Feb 02, 2024 -

Larry H. Miller Volkswagen Tucson responded

Thank you for reaching out. We want all our customers to feel taken care of before, during, and after their purchases. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. I hope you’ll give me a call at your earliest convenience. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com

January 17, 2024

Have recently purchased first vehicle from this dealership and personnel have all been friendly helpful and informative. My first volkswagen after years with other manufacturers. More

by rmiderski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
January 16, 2024

The staff was easy to talk to with no pressure. Offered me a couple of options and test drove a couple of vehicles. Explained how the vehicle operates. Also video was sent to me. When I bought the More

by MLFRANKS65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Wood, Darrell Toby, Brendan Mosley
January 16, 2024

Got our new Jetta serviced. Quick, easy & honest. Advised for next service. No updates or hassles More

by wolfordfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Moore, Thomas Bernath
January 13, 2024

Service department is a mess. Unwilling to help you pick up your keys and be on your way if you aren't "their" customer. Waited 10 minutes just to pick up my keys while another More

by VW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Kompe
Jan 19, 2024 -

Larry H. Miller Volkswagen Tucson responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. – Steven Federico, General Manager, (520)670-3536, steven.federico@lhmauto.com

January 13, 2024

The Manager Tom was a great help today. As a women I dread taking my car in for service. The service I received today for my check engine light being on was Fantastic! He arranged a ride ho More

by Sivillegas06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
January 12, 2024

Fantastic service. The service team was extremely friendly and knowledgeable. Especially helpful in getting me a loaner car. More

by Zeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
January 11, 2024

Quick service and service advisor was helpful. Good service and will return for service. Thanks you. More

by kwise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
January 07, 2024

The service was great, the staff was super friendly and helpful. They where able To answer any of my questions and concerns. They went above and beyond to check my vehicle and make sure that it was up to More

by Danitza Angulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
January 06, 2024

Excellent service came in for an oil change and I forgot to make an appointment and they got me in and out. Thank you I will recommend you guys to everyone!!!! More

by ddt4873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Asman, Karl Kompe, Thomas Bernath, Eleazar Armenta, Samantha Gilberti
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