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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
494 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 494 reviews

January 24, 2024

I use my vehicle for doordash And Larry Miller Volkswagen has been keeping up with all my maintenance and other needs. With over a 140,000 miles on my vehicle. They have been keeping it running in great shap More

by jeffreybruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Asman, Thomas Bernath
January 24, 2024

These guys are always great. .take care of me always..Karl is great...always professional. More

by ohellama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Asman, Karl Kompe, Thomas Bernath
January 24, 2024

Clean facilities, knowledgeable technicians, car was returned clean and washed. Wait time longer than expected More

by ervina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Reif, Eleazar Armenta
January 23, 2024

Had a great time at LHM VW Tucson. We waited for an oil change, but was later notified of urgent needs to be taken care of in addition to the oil change. I had to get my spark plugs re More

by vampymusegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Woodall, Robert Rinyu, Eleazar Armenta
January 19, 2024

Very helpful but never got back to us about any information on the final paperwork More

by Jubyjohns5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Toby, Robert Betancourt
Feb 02, 2024 -

Larry H. Miller Volkswagen Tucson responded

Thank you for reaching out. We want all our customers to feel taken care of before, during, and after their purchases. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. I hope you’ll give me a call at your earliest convenience. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com

January 17, 2024

Have recently purchased first vehicle from this dealership and personnel have all been friendly helpful and informative. My first volkswagen after years with other manufacturers. More

by rmiderski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
January 16, 2024

Got our new Jetta serviced. Quick, easy & honest. Advised for next service. No updates or hassles More

by wolfordfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Moore, Thomas Bernath
January 16, 2024

The staff was easy to talk to with no pressure. Offered me a couple of options and test drove a couple of vehicles. Explained how the vehicle operates. Also video was sent to me. When I bought the More

by MLFRANKS65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Wood, Darrell Toby, Brendan Mosley
January 13, 2024

The Manager Tom was a great help today. As a women I dread taking my car in for service. The service I received today for my check engine light being on was Fantastic! He arranged a ride ho More

by Sivillegas06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
January 13, 2024

Service department is a mess. Unwilling to help you pick up your keys and be on your way if you aren't "their" customer. Waited 10 minutes just to pick up my keys while another More

by VW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Kompe
Jan 19, 2024 -

Larry H. Miller Volkswagen Tucson responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. – Steven Federico, General Manager, (520)670-3536, steven.federico@lhmauto.com

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