Back

Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

Directions

By Type

Showing 489 reviews

January 28, 2024

The appointment was easy to make and quick to get in. The advisers were friendly and very clear in what needed to be done and what could wait. Pricing was comparable to other dealerships in the area. More

by konflicted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath, Eleazar Armenta
January 27, 2024

Elezar (service manager) and Matt (tech) were honest, helpful and educated me on everything. I went in for an emergency repair. These guys took great care of me. Customer service was above and beyond. Ho More

by Garcia.l.crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt (tech), Thomas Bernath, Eleazar Armenta
January 26, 2024

I wouldn’t take my Volkswagen anywhere else! They treat me like a beloved member of the family at Larry H Miller Volkswagen. More

by shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Asman, Karl Kompe, Thomas Bernath, Eleazar Armenta, Samantha Gilberti
January 25, 2024

I enjoy working with your Service Adviser Karl Kompe. He is a great guy who is very friendly and professional at his job. He makes you feel like your vehicle is in good hands and he will do all that is More

by Lee A. Norton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
January 25, 2024

Tommy & the service team did a wonderful job of keeping me informed & taking care of the service. More

by anne@wightfamily.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
January 24, 2024

I use my vehicle for doordash And Larry Miller Volkswagen has been keeping up with all my maintenance and other needs. With over a 140,000 miles on my vehicle. They have been keeping it running in great shap More

by jeffreybruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Asman, Thomas Bernath
January 24, 2024

These guys are always great. .take care of me always..Karl is great...always professional. More

by ohellama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Asman, Karl Kompe, Thomas Bernath
January 24, 2024

Clean facilities, knowledgeable technicians, car was returned clean and washed. Wait time longer than expected More

by ervina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Reif, Eleazar Armenta
January 23, 2024

Had a great time at LHM VW Tucson. We waited for an oil change, but was later notified of urgent needs to be taken care of in addition to the oil change. I had to get my spark plugs re More

by vampymusegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Woodall, Robert Rinyu, Eleazar Armenta
January 19, 2024

Very helpful but never got back to us about any information on the final paperwork More

by Jubyjohns5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Toby, Robert Betancourt
Feb 02, 2024 -

Larry H. Miller Volkswagen Tucson responded

Thank you for reaching out. We want all our customers to feel taken care of before, during, and after their purchases. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. I hope you’ll give me a call at your earliest convenience. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com

...
18
...