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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 489 reviews

February 07, 2024

Phenomenal Service was provided and will absolutely be returning for any further service on my vehicle. More

by Matthewtmellor97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
February 07, 2024

Always responsive and accommodating. Clean showroom, waiting room.and restrooms. WiFi for getting work done while waiting. More

by Knoelaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eleazar Armenta
February 06, 2024

Didn’t get the used car I wanted because I waited days then someone was there claiming it right before I got there. Salesman helped me get our 2nd choice with a deal. More

by Nev
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Betancourt
February 05, 2024

Service is good but no one can give us an answer about the break pad loud squealing sound from our brand new 2023 Atlas. I would not recommend this vehicle to anyone because none of the service members c More

by Gcguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Anderson
Feb 17, 2024 -

Larry H. Miller Volkswagen Tucson responded

Thank you for your feedback, and I am sorry to hear about the persistent issues you're facing with your 2023 Atlas. It's important to us that our service solutions are not only immediate but also long-lasting. It seems we have not met your expectations in this instance. We certainly don't want your concerns about future costs to overshadow the enjoyment of driving your Atlas. If we haven't yet connected directly to discuss a more satisfactory resolution and to give you peace of mind regarding the care of your vehicle, please reach out to me at your earliest convenience. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com

February 02, 2024

Fast and efficient appointment. Great customer care. Service department was great. Car wash needs to be better. More

by Ocetds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
February 02, 2024

I recently had work done to my jetta and I am very happy with the customer service and the service done to my car! Karl and his team definitely went above and beyond! More

by 520vw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe, Erik Anderson
February 02, 2024

We out grew our Taos we purchased from here. Victor Gunnels was very resourceful in helping us choose the right vehicle for our needs. Great experience friendly people. More

by Isabel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gunnells
February 01, 2024

I would like to thank Manny Valencia from internet sales and his team for helping us out with our purchase of a VW 2024 atlas. At the end of the day; happy wife happy life. Thank you Eric More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Federico, Robert Rinyu, Manny Valencia
February 01, 2024

Was a great attention, communication was good, the service is very good. We are very happy with them. Thank you. More

by johndeisymDeisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
February 01, 2024

Thomas was very helpful. I will recommend him to friends Thank you Thomas! Very knowledgeable More

by suziehubbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
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