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Larry H. Miller Volkswagen Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.7
494 Reviews
Call Dealership (520) 447-2227

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 494 reviews

February 12, 2024

Robert and Toby were excellent to work with and very professional. Will continue to do business with dealership. More

by Jw4kcchiefs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Toby, Robert Rinyu
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February 12, 2024

My salesperson, Shoes, was so awesome. He took time with me thru the whole process. Darryl, the fiancé person was also awesome. It seemed like I was in and out in no time. Thank you all wh More

by terrylloyd925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Toby, Ricardo Hernandez, Erik Anderson
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February 08, 2024

Joe and Carlos took amazing care of me and made it possible for me to upgrade my primary car More

by Vetboyrd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darrell Toby, Joe Conti
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February 08, 2024

Great service didn’t have to wait long told me everything I needed no pressure to buy and what things I could myself More

by gqgolfguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
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February 08, 2024

This was my first experience with the service department for the first service appointment on my 2023 Atlas. Everything went on time, staff was very friendly and explained everything, and I was very pleased More

by cm8850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
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February 07, 2024

Phenomenal Service was provided and will absolutely be returning for any further service on my vehicle. More

by Matthewtmellor97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
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February 07, 2024

Always responsive and accommodating. Clean showroom, waiting room.and restrooms. WiFi for getting work done while waiting. More

by Knoelaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eleazar Armenta
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February 06, 2024

Didn’t get the used car I wanted because I waited days then someone was there claiming it right before I got there. Salesman helped me get our 2nd choice with a deal. More

by Nev
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Betancourt
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February 05, 2024

Service is good but no one can give us an answer about the break pad loud squealing sound from our brand new 2023 Atlas. I would not recommend this vehicle to anyone because none of the service members c More

by Gcguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Anderson
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Feb 17, 2024 -

Larry H. Miller Volkswagen Tucson responded

Thank you for your feedback, and I am sorry to hear about the persistent issues you're facing with your 2023 Atlas. It's important to us that our service solutions are not only immediate but also long-lasting. It seems we have not met your expectations in this instance. We certainly don't want your concerns about future costs to overshadow the enjoyment of driving your Atlas. If we haven't yet connected directly to discuss a more satisfactory resolution and to give you peace of mind regarding the care of your vehicle, please reach out to me at your earliest convenience. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com

February 02, 2024

Fast and efficient appointment. Great customer care. Service department was great. Car wash needs to be better. More

by Ocetds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
Report | Print
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