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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
494 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 494 reviews

March 24, 2024

I've always gone back to service my car. The grass IS NOT ALWAYS GREENER ELSEWHERE! More

by azfm2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
March 24, 2024

Very friendly crew. Karl was very knowledgeable and helpful and kept me in the loop as to the progress on my car. Overall, was quicker than anticipated and had a great e More

by yng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe, Thomas Bernath
March 22, 2024

Service advisor Karl Kompe is great! Very attentive and a pleasure to work with. Service technicians are very thorough and excellent work. More

by Rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
March 22, 2024

Marcus was very helpful. Glad to have dealt with him. He said as very kind. More

by elizabethcsparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
March 20, 2024

Karl is very knowledgeable and efficient. I always know my car is in good hands More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Toby, Todd Moore, Karl Kompe, Erik Anderson
March 20, 2024

Visitor is the man. I really appreciate his customers service and steadfast dedication to getting the job done. Thank you More

by usmcvlad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gunnells
March 16, 2024

The first serviceman was very helpful however the second one didn’t know how to aid. More

by Nelisabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Conti, Karl Kompe, Thomas Bernath
May 06, 2024 -

Larry H. Miller Volkswagen Tucson responded

I appreciate your feedback and apologize for the inconsistency in the service you received. It's important to us that every team member provides helpful and knowledgeable assistance to our customers. Your satisfaction is our priority, so if there's anything else you'd like to discuss or if there's anything we can do to improve your experience, please feel free to reach out to me directly. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com

March 16, 2024

Service was completed when promised. Thank you for making sure my time in Tucson is well spent! More

by mjale1970
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eleazar Armenta
March 15, 2024

Thomas is great to work with. He made sure to keep us in the loop and did not leave us hanging. More

by pfquinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Asman, Thomas Bernath
March 15, 2024

Always professional service and knowledgeable personnel at this dealership. My service writer Karl always has the knowledge of VW service for my R-Line Beetle. More

by Desert dweller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
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