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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 489 reviews

March 20, 2024

Karl is very knowledgeable and efficient. I always know my car is in good hands More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Toby, Todd Moore, Karl Kompe, Erik Anderson
March 16, 2024

The first serviceman was very helpful however the second one didn’t know how to aid. More

by Nelisabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Conti, Karl Kompe, Thomas Bernath
May 06, 2024 -

Larry H. Miller Volkswagen Tucson responded

I appreciate your feedback and apologize for the inconsistency in the service you received. It's important to us that every team member provides helpful and knowledgeable assistance to our customers. Your satisfaction is our priority, so if there's anything else you'd like to discuss or if there's anything we can do to improve your experience, please feel free to reach out to me directly. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com

March 16, 2024

Service was completed when promised. Thank you for making sure my time in Tucson is well spent! More

by mjale1970
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eleazar Armenta
March 15, 2024

Always professional service and knowledgeable personnel at this dealership. My service writer Karl always has the knowledge of VW service for my R-Line Beetle. More

by Desert dweller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
March 15, 2024

Thomas is great to work with. He made sure to keep us in the loop and did not leave us hanging. More

by pfquinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Asman, Thomas Bernath
March 14, 2024

Very honest & courteous, service Representative, Job done right and on time Job well done !! Thank you !! More

by hdchino55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
March 13, 2024

Happy hour @ VW has a whole new meaning! A great way to get work done at a good price! But my favorite part is how my service advisor, Thomas B., went above and beyond my expectations. Not o More

by Joleen S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
March 13, 2024

Great service. Easy discussions and pretty quick in the finance department. Salesman Ricky was great and made my daughter feel very comfortable with the process o More

by PhillipH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thad Salazar, Ricardo Hernandez
March 12, 2024

The dealership itself is very clean, and the staff are very friendly and knowledgeable on the products they sell. More

by Prime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eleazar Armenta
March 09, 2024

My service center visit was the best quick and easy very knowledgeable service staff Thanks Tommy More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Markus in scheduling , Thomas Bernath
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