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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 489 reviews

March 29, 2024

Thomas did a great job communicating to me during the entire process. He knew about my time constraints and even overnighted the needed parts so I could get my car back quickly. More

by junemwerner
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
May 06, 2024 -

Larry H. Miller Volkswagen Tucson responded

Thank you for that positive review! We are always excited to help service your vehicle and keep you updated on the process. Please come back if you need anything else.

March 29, 2024

I have purchased 5 vehicles from this dealership and have all of my service done here. The work is done well and relatively quickly More

by KiltedYeti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Asman, Dallas Penrod, Brendan Mosley, Karl Kompe, Thomas Bernath, Eleazar Armenta
May 06, 2024 -

Larry H. Miller Volkswagen Tucson responded

Your positive review means a lot to us. Our goal is to provide the best customer service and a seamless process, and it's wonderful to hear that we were able to do that for you. We hope that you will come back to see us soon.

March 27, 2024

Everyone was professional in the way they explained the servicing of my VW Tiguan. The dealership was never pushy in trying to sell services and products that weren’t needed. Larry H Miller VW is worth tak More

by Philhal77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Penrod, Albert Wood, Darrell Toby, Nettie Davenport, Eleazar Armenta
May 06, 2024 -

Larry H. Miller Volkswagen Tucson responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

March 25, 2024

Literally it’s always something. Feels scammy technicians do sloppy work; advisors miss important details. More

by tatiana.nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Bernath, Eleazar Armenta
May 06, 2024 -

Larry H. Miller Volkswagen Tucson responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. I apologize for any inconvenience and would like to hear more about your visit. If we have not connected by the time you find this response, please contact me directly. I look forward to resolving this together. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com

March 24, 2024

Very friendly crew. Karl was very knowledgeable and helpful and kept me in the loop as to the progress on my car. Overall, was quicker than anticipated and had a great e More

by yng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe, Thomas Bernath
March 24, 2024

Excellent customer service from Tommy and quick repairs from the service department. This is why I come back. Thank you More

by Sahuarita225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
March 24, 2024

I've always gone back to service my car. The grass IS NOT ALWAYS GREENER ELSEWHERE! More

by azfm2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
March 22, 2024

Service advisor Karl Kompe is great! Very attentive and a pleasure to work with. Service technicians are very thorough and excellent work. More

by Rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
March 22, 2024

Marcus was very helpful. Glad to have dealt with him. He said as very kind. More

by elizabethcsparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
March 20, 2024

Visitor is the man. I really appreciate his customers service and steadfast dedication to getting the job done. Thank you More

by usmcvlad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gunnells
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