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Larry H. Miller Volkswagen Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.7
494 Reviews
Call Dealership (520) 447-2227

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 494 reviews

April 06, 2024

Excellent recommendations good job quality pretty good Karl service guy the best everything under control More

by Tropicalfoodmart
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
Report | Print
March 31, 2024

As always Tommy has made bringing my vehicle in for service a seamless effort. He demonstrates such stellar customer service that I will never take my vehicle anywhere else. More

by Layla Shields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
Report | Print
May 06, 2024 -

Larry H. Miller Volkswagen Tucson responded

We're thrilled to hear that you had a great experience at our dealership! We work hard to provide the best customer service and it's great to hear that it shows.

March 31, 2024

Attentive to concerns. Polite, fast, Good job getting vehicle in for maintenance in a timely manner More

by Bvan50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
Report | Print
May 06, 2024 -

Larry H. Miller Volkswagen Tucson responded

We are so grateful for your kind words. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again soon.

March 30, 2024

Karl is easy to work with. Always concerned with your best interests. Will keep your car happy! More

by Dean-0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Penrod, Kristopher Chadwick, Albert Wood, Darrell Toby, Victor Gunnells, Brendan Mosley, Todd Moore, Karl Kompe, Thomas Bernath
Report | Print
May 06, 2024 -

Larry H. Miller Volkswagen Tucson responded

Thank you for that positive review! We are always excited to help service your vehicle and keep you updated on the process. Please come back if you need anything else.

March 30, 2024

Great customer service! They were so helpful and nice to work with! We just had a really wonderful experience 😊 More

by heathu2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Rinyu
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May 06, 2024 -

Larry H. Miller Volkswagen Tucson responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

March 29, 2024

Thomas did a great job communicating to me during the entire process. He knew about my time constraints and even overnighted the needed parts so I could get my car back quickly. More

by junemwerner
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
Report | Print
May 06, 2024 -

Larry H. Miller Volkswagen Tucson responded

Thank you for that positive review! We are always excited to help service your vehicle and keep you updated on the process. Please come back if you need anything else.

March 29, 2024

I have purchased 5 vehicles from this dealership and have all of my service done here. The work is done well and relatively quickly More

by KiltedYeti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Asman, Dallas Penrod, Brendan Mosley, Karl Kompe, Thomas Bernath, Eleazar Armenta
Report | Print
May 06, 2024 -

Larry H. Miller Volkswagen Tucson responded

Your positive review means a lot to us. Our goal is to provide the best customer service and a seamless process, and it's wonderful to hear that we were able to do that for you. We hope that you will come back to see us soon.

March 27, 2024

Everyone was professional in the way they explained the servicing of my VW Tiguan. The dealership was never pushy in trying to sell services and products that weren’t needed. Larry H Miller VW is worth tak More

by Philhal77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Penrod, Albert Wood, Darrell Toby, Nettie Davenport, Eleazar Armenta
Report | Print
May 06, 2024 -

Larry H. Miller Volkswagen Tucson responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

March 25, 2024

Literally it’s always something. Feels scammy technicians do sloppy work; advisors miss important details. More

by tatiana.nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Bernath, Eleazar Armenta
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May 06, 2024 -

Larry H. Miller Volkswagen Tucson responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. I apologize for any inconvenience and would like to hear more about your visit. If we have not connected by the time you find this response, please contact me directly. I look forward to resolving this together. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com

March 24, 2024

Excellent customer service from Tommy and quick repairs from the service department. This is why I come back. Thank you More

by Sahuarita225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bernath
Report | Print
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