Larry H. Miller Volkswagen Lakewood

Your team was lovely to work with. I had to bring my car back a couple of times in one day because they had forgotten to give me temporary plates, they had left a transmitter on my key, tape residue was lef back a couple of times in one day because they had forgotten to give me temporary plates, they had left a transmitter on my key, tape residue was left along the back bumper, and there was oil on the visor... This sounds terrible, but you guys were wonderful about fixing everything very quickly and making the above right! Please pass on my thanks to the team! Please do not take the above as an admonishment, but as a heartfelt thanks for providing great service when something did go a little wrong. More

Excellent customer service. I've leased 4 cars now from this dealership. Working with josh sahr is always great. This time around was different. Jay Frank is a hands on, customer service based, GM. His pre this dealership. Working with josh sahr is always great. This time around was different. Jay Frank is a hands on, customer service based, GM. His presence is positive to this dealership. It was overall the best experience so far. He keeps it real, and when leasing a car, it's nice to be treated equal. More

I am not normally one to write reviews. However, after my experience here I feel that everyone should hear about it. I always dread going to dealerships because of how pressured I feel by the salesmen. This experience here I feel that everyone should hear about it. I always dread going to dealerships because of how pressured I feel by the salesmen. This was not the case at all with Larry H Miller Volkswagen. I worked with Jay Frank the GM and had the most wonderful experience. He did not pressure me at all and was more than accommodating. I have to give him 5 stars on his customer service and patience! I will refer this dealership to anyone I know and will refer with confidence! I love my new Touareg!!! Thanks Jay More

Gary was a great salesman. I told him from the beginning that it was all about numbers for me and he got me a no-BS price quickly. He noticed that I was looking at the Sportwagen and, even though I had only that it was all about numbers for me and he got me a no-BS price quickly. He noticed that I was looking at the Sportwagen and, even though I had only asked for a quote on the Golf, brought me quotes for both. I'm glad he did, because I thought the Wagen would be much more expensive. No other dealership--either here or in Indiana—offered all the pricing. Everyone in sales was very professional and helpful. More

I had a great experience at Larry H. Miller Volkswagen. Deven Shaw was a pleasure to work with. He was personable and professional. Everyone there was friendly, helpful, and efficient. I would purchase ano Deven Shaw was a pleasure to work with. He was personable and professional. Everyone there was friendly, helpful, and efficient. I would purchase another car there, and would enthusiastically recommend Deven and this dealership to anyone I know looking to buy a car. More

This purchase involved a 20 year old young man with cosigner parents located 300 miles away. All staff took extra time to help coordinate with purchaser and parents. Staff displayed sensitivity to need cosigner parents located 300 miles away. All staff took extra time to help coordinate with purchaser and parents. Staff displayed sensitivity to needs of all parties and flexibility in meeting those needs. More

An absolutely great experience from the first stop and look to test drive to closing the deal and driving off. Josh and Emma were great to work with again and Emma had all the patience in the world for my look to test drive to closing the deal and driving off. Josh and Emma were great to work with again and Emma had all the patience in the world for my daughter. Thank you. More

I thoroughly enjoyed the car buying process at LHM VW. Fair, friendly, no pressure sales. They were fair on my trade in value as well as the new car price. They worked with me via email to speed up the Fair, friendly, no pressure sales. They were fair on my trade in value as well as the new car price. They worked with me via email to speed up the process and they found the exact car I wanted to buy and made the deal happen. I can't say enough positive things about LHM VW. More

Very cool vibe here! I had been shopping for a few weeks to find the car I wanted at the right price. The team at this store made me feel comfortable and gave me a great price. I will definitely service the to find the car I wanted at the right price. The team at this store made me feel comfortable and gave me a great price. I will definitely service the vehicle here and make every effort I can to send business their way. Nothing like the old plaid persona most would expect from car business. These guys are very professional... More

Single mother with two children. Deven Shaw made my visit incredible! He made us feel like family. I can't imagine working with a better dealership. Thank you all!!! incredible! He made us feel like family. I can't imagine working with a better dealership. Thank you all!!! More