Larry H. Miller Volkswagen Lakewood

Ignition switch. Unable to insert key. Great experience. I was just passing through Denver when problem occurred at a stop for breakfast. Towed to nearest VW dealer, which happened to be La Great experience. I was just passing through Denver when problem occurred at a stop for breakfast. Towed to nearest VW dealer, which happened to be Larry Miller. Diagnosed problem quickly. Received quote for price and time to have new ignition switch programmed at VW. Issued me a new Passat as loaner car so I could continue on to my intended destination; a 3-hour drive away. Three business days later, received phone call that part was received and car would be ready next day around noon. It was ready a little early. Payment and return of loaner car complete. I was back on the road. More

my golf tdi I actually loved coming to you guys! Everybody was great, the staff was so friendly, and I would definitely recommend you to anybody looking for a new I actually loved coming to you guys! Everybody was great, the staff was so friendly, and I would definitely recommend you to anybody looking for a new or used car! More

The whole process felt very genuine and trustworthy I shopped around multiple dealerships with my grandfather who has helped shop for cars with my family dozens of times and knows the process of how dea I shopped around multiple dealerships with my grandfather who has helped shop for cars with my family dozens of times and knows the process of how dealerships work. He's VERY critical and believes dealerships try to rip you off and have all of these hidden fees so I was worried coming into the store that day because I wanted the Jetta. He instantly liked Jeff and told me that he was one of the best employees he's worked with at a dealership, which is a big part of the reason we ended up leasing the Jetta. If my grandpa doesn't like the dealer or if something sounds "fishy" as he would say then he automatically will leave and go to another dealership. So that fact that the sale that day was so smooth shows how great this dealership was and how genuine Jeff came off as. I couldn't have asked for a better salesperson to work with, especially being with my grandfather. Everything was fantastic there! More

Friendly Folks Eric went out of his way to help us find the right car for our needs. We were torn between the Passat and Jetta. Eric gladly took us on multiple, so Eric went out of his way to help us find the right car for our needs. We were torn between the Passat and Jetta. Eric gladly took us on multiple, somewhat lengthy test drives, answered comparison questions, and candidly shared pricing information (incentives for remaining 2014s over against new 2015s ended up making the difference). Every dealer nowadays wants to tack on a series of "extras." Eric presented these to us, but without the artificial pressure some sales folks apply. With a little haggling, we arrived at a fair price for our trade in, and got a great deal on our new TDI Jetta. Finally, when it came to signing papers, Josh was similarly friendly and helpful. Both he and Eric stayed late on a Saturday night to wrap up everything (we initiated the test drives, etc., just a couple hours before they closed). Really decent folks; really good car buying experience! More

No Pressure Cindy was awesome, she had the answers to all our questions but at no point did she try to pressure us into anything. I would definitely recommend her Cindy was awesome, she had the answers to all our questions but at no point did she try to pressure us into anything. I would definitely recommend her. More

Great buying experience I went to purchase a VW Beetle and that is exactly what I did. The staff did not try to persuade me to look at a different or higher priced model. T I went to purchase a VW Beetle and that is exactly what I did. The staff did not try to persuade me to look at a different or higher priced model. The staff I worked with gave their undivided attention from beginning to end, about 6 hours. No pressure, no impatient staff. A truly seamless transaction and experience. More

Knowledgeable Staff The staff at Larry H Miller was very knowledgeable and courteous. Larry H Miller had the best pricing around and includes an extra service visit with The staff at Larry H Miller was very knowledgeable and courteous. Larry H Miller had the best pricing around and includes an extra service visit with the purchase of a new vehicle. I would recommend them to anyone looking for a Volkswagen. More

Best car buying experience ever I have always been scared of car dealerships, and this was a completely different experience. The staff, especially Tony, Rich, and Jarred were so hel I have always been scared of car dealerships, and this was a completely different experience. The staff, especially Tony, Rich, and Jarred were so helpful! I am so happy with my purchase, and so grateful for LHM and the staff for bending over backwards to help me out. Thank you all so much!!!! Devon More

Great experience! I wasn't planning to buy a VW but my husband wanted to take a look. We met Cindy at the door, test drove a 2015 Golf, and I fell in love with it. Ci I wasn't planning to buy a VW but my husband wanted to take a look. We met Cindy at the door, test drove a 2015 Golf, and I fell in love with it. Cindy made the process very easy, and I never felt pressured. Richard made the paperwork and financing a breeze. Overall, it was a great experience, and I would highly recommend Larry Miller Volkswagen in Lakewood. More

Very friendly, clear, educated on the product, and not pushy Travis was wonderful in guiding me through my first experience buying a car. I came in with the misgivings of potentially enduring a stereotypical ca Travis was wonderful in guiding me through my first experience buying a car. I came in with the misgivings of potentially enduring a stereotypical car sales pitch and was happily wrong. He was happy to answer all my questions honestly - good and bad. He let me decide what was right for me and was there as a very friendly well versed helper on the products I was reviewing. I'm now the exceptionally happy owner of a VW TDI Touareg and enjoyed the experience from start to finish and LOVE my car. More