Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Larry H. Miller Volkswagen Lakewood
Lakewood, CO
1,010 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,010 Reviews of Larry H. Miller Volkswagen Lakewood
September 06, 2024
I purchased my 2012 Tiquan from LHM in 2022 and have never looked backed! I have all of my oil changes etc taken care of at the Colfax location and could not be mor satisfied. I am a loyal VW owner. Th never looked backed! I have all of my oil changes etc taken care of at the Colfax location and could not be mor satisfied. I am a loyal VW owner. Thankful for the honesty, pictures (especially) when my Tiquan is serviced, that explains in detail what they have done or need to schedule to be done Thank you VW OWNER More
by tmcclo
Employees Worked With
Dana Cocchiaro
September 06, 2024
Great customer service and prices are a lot more reasonable than before and compared to other dealers. Lyft coupon is also a great idea. Maybe invest more in cleaning the cars at the end, including reasonable than before and compared to other dealers. Lyft coupon is also a great idea. Maybe invest more in cleaning the cars at the end, including the interior. Goes a long way. More
by s.aykal
Employees Worked With
Kat Jones, Sal Sierra
September 05, 2024
We have not had great experiences with this dealership. Starting with the sales person years ago, we were given the typical run-around on pricing and it feels/felt sleazy. Since then, every time we go in f Starting with the sales person years ago, we were given the typical run-around on pricing and it feels/felt sleazy. Since then, every time we go in for service we are negotiating with being up-sold. We clearly book appointments based on our needs and the get told that it will cost twice as much once the car is already in for service. Unfortunately, all of our experiences feel disingenuous and like Larry H Miller is intentionally training their employees to greedily try to take more. It seems like this is embedded in the employees and it is quite off putting and it is the antithesis of building customer loyalty. We have owned many brands of car and currently own two very different brands in addition to this - a Chevy and a Tesla - both are far superior experiences to interact with than VW. We will not buy another VW brand based on 7 years of our experiences and will never recommend this particular dealership. More
by SS
Employees Worked With
Jon
September 04, 2024
I would say this was the best experience we had at a Larry h miller vw dealership and our sale guy was so amazing and very helpful . Larry h miller vw dealership and our sale guy was so amazing and very helpful . More
by Jblandin
Employees Worked With
Alex Young, Chelsee Madsen, Tyler Deven
September 03, 2024
Just waited over 1 hour to be told my vehicle was ready! Was told that a summit button needed to be submitted! The representative walked right by me and didn't mentioned my car had been ready. It would hav Was told that a summit button needed to be submitted! The representative walked right by me and didn't mentioned my car had been ready. It would have taken him one minute to let me know! So disappointed at people that just assume... More
by mia1912
Employees Worked With
Sal Sierra
September 02, 2024
Our Salesman Shy was very knowledgeable and helpful, the buying process took Loooong. But the free ice cream was wonderful and we Love our TRUCK!!!! buying process took Loooong. But the free ice cream was wonderful and we Love our TRUCK!!!! More
by theresaarguello23
Employees Worked With
Shyaan Bushehri, Chelsee Madsen
September 01, 2024
From the moment we walked in, through the closing of the paperwork, all hands were on deck, and we were supported in a no-pressure, helpful path to a great new car. Friendly and knowledgeable. Thank you, Ty paperwork, all hands were on deck, and we were supported in a no-pressure, helpful path to a great new car. Friendly and knowledgeable. Thank you, Tyler, Bradley, Jay, and Alex for all your work! More
by kjirsten_smith
Employees Worked With
Bradley in Finance, Alex Young, Jay Mcadow, Tyler Deven, Bradley Jones
